Jonathan Roath

Acura of Berlin responded

Knowing our facility felt spotless and our team met every expectation is truly gratifying. Your kind feedback about our polite staff and clean facility means a lot to our service department and everyone who worked on your Acura MDX. Eric Diaz General Manager 860-829-3787

Acura of Berlin responded

We’re glad our service department has been courteous, friendly, and attentive every time you’ve visited. Knowing you feel well cared for throughout your years leasing your MDX means a lot to our service team. Eric Diaz General Manager 860-829-3787

Acura of Berlin responded

Your feedback about how we kept you informed before starting work highlights our commitment to clear communication. Knowing the appointment fit your schedule and that your Acura TL was serviced on time is rewarding. Hearing that everything met your expectations means a lot to our service team. Eric Diaz General Manager 860-829-3787

Acura of Berlin responded

Your mention of video updates during your oil change highlights how our service team prioritizes keeping you informed. Hearing that everything was ordered and fixed by the next day means a lot to our service team. We’re glad we could arrange a service car while your Acura RDX underwent repairs. Eric Diaz General Manager 860-829-3787

Acura of Berlin responded

Thank you for the five-star review. We’re glad our team could accommodate your Acura MDX service needs and provide great value. Eric Diaz General Manager 860-829-3787

Acura of Berlin responded

We’re delighted our friendly, knowledgeable staff guided you through leasing your Acura TLX. Thanks for choosing the TLX and sharing your positive feedback. Eric Diaz General Manager 860-829-3787

Acura of Berlin responded

Thank you for recognizing Jonathan’s thoughtful approach during your Acura RDX service. We’re happy you felt genuinely cared for throughout the visit. We appreciate your trust and look forward to assisting you again. Eric Diaz General Manager 860-829-3787

Acura of Berlin responded

Thank you for choosing your Acura MDX and trusting our service team. Matthew will be thrilled to know his efforts contributed to your decision. We appreciate your support and look forward to caring for your MDX in the future. Eric Diaz General Manager 860-829-3787

Acura of Berlin responded

We’re glad Jonathan kept you informed throughout the complex MDX repair and handled the third party warranty claim. We appreciate your 5-star rating and your trust in our service for your Acura MDX. Eric Diaz General Manager 860-829-3787

Acura of Berlin responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Eric Diaz General Manager 860-829-3787