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Jonathan Roath
152 Reviews
Dealership Experience
2 yrs, 9 mos
Industry Experience
20 yrs, 1 mo
Languages Spoken
English
152 Reviews
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152 Reviews of Jonathan Roath
May 19, 2026
Wonderful service way better then dealer in Manchester ct I always go to the dealer best service I always go to the dealer best service More
by stephonfa
Verified CustomerOther Employees Tagged: Brian Roush
May 10, 2026
The team at Acura Berlin are super friendly and helpful! Excellent customer service and excellent service to the vehicle. Can’t say enough great things. Excellent customer service and excellent service to the vehicle. Can’t say enough great things. More
by SHAY.AMORRISSEY
Other Employees Tagged: Keith Davis, Matthew Roy, Brian Roush, Anaia Oquendo, Alan Stein
April 06, 2026
Everyone on the team I dealt with was excellent. They were all very professional and work with me. Shout out to especially Raj for being so patient and helpful. Much appreciated!!!!! They were all very professional and work with me. Shout out to especially Raj for being so patient and helpful. Much appreciated!!!!! More
by HMHENDERSON88
Other Employees Tagged: Brandon Hines, Navaraj Sankar, Zeon Horsford
March 18, 2026
Wow! 🤩 Jim Pompei is one of the best of a person I have ever met! My family has been looking for a new/newer car. Well, luck was on our side when we wa 🤩 Jim Pompei is one of the best of a person I have ever met! My family has been looking for a new/newer car. Well, luck was on our side when we walked into Acura of Berlin. Jim, is just completely amazing! His salesmanship/representation of Acura of Berlin is top notch. He’s got the best of vibes. The moment you meet him & he speaks- you just know you have someone who will be going up to bat for you. What a delight to have Jim to work with. His knowledge is impressive. We learned so much. Jim left not a one detail out. If we had a question, he had the answer.-& Instantly….with no delay or hesitation. With Jim, we found a beautiful car. We simply Love it. Ooh! Is it GORGEOUS, smooth & a comfortable ride. Not a negative to be said. No doubt meeting Jim really was a perfect day. Showing us the exact car we needed. Introducing us to the wonderful Acura of Berlin team.. We saw the way they all worked so well together. It was a no brainer! We found our car. We found our teammate & team. Jim you are impeccable. It’s such a comfort to know that there was no guesswork with you. FINALLY!! A real person. Understanding,listens,not pushy. You worked to the tenth degree, along with part of your devoted team of associates. (a couple to mention are Brandon & Tom). Thank you for being by our side every step of the way. We have our dream car. Smiles all around. You made what could be a difficult experience, so positive. There is no other dealership we will ever visit. Future cars? We will be here- with Jim Pompei!! More
by Sandra_derose
Other Employees Tagged: Jim Pompei, Matthew Roy, Brandon Hines
February 19, 2026
The service team at Acura of Berlin is always professional and kind. Keith is knowledgeable and friendly. professional and kind. Keith is knowledgeable and friendly. More
by DAWNHOWE
Other Employees Tagged: Keith Davis
February 11, 2026
Great experience. Takes excellent care of customers. Very fast at replying back to customers. Excellent service overall and will be coming back for service soon. Takes excellent care of customers. Very fast at replying back to customers. Excellent service overall and will be coming back for service soon. More
by Jay
Other Employees Tagged: Jonathan Roath
January 31, 2026
The service department is very friendly, helpful and so accommodating to me over the years. I have been a customer to Acura Berlin for over 6 years and it is also conveniently close to my house! Win win. accommodating to me over the years. I have been a customer to Acura Berlin for over 6 years and it is also conveniently close to my house! Win win. More
by LETITIAJH23
Other Employees Tagged: Keith Davis, Matthew Roy, Brian Roush
January 29, 2026
I recently purchased my vehicle from this dealership and have also returned for several services, and each experience has been outstanding. The service team is extremely knowledgeable, professional, and con have also returned for several services, and each experience has been outstanding. The service team is extremely knowledgeable, professional, and consistently goes above and beyond to provide excellent customer care. I especially want to recognize Jonathan Roath for his exceptional professionalism and attention to detail. He takes the time to explain everything clearly, ensures the work is done right, and truly makes you feel valued as a customer. It’s refreshing to work with a service department you can genuinely trust. I highly recommend this dealership and their service team to anyone looking for reliable, top-notch service. More
by JGHIROLI
January 14, 2026
Jonathan did an amazing job of correcting an issue I was having with the infotainment center needing an update on a brand new car. He spent several days fixing the problem and he kept me informed of the pro having with the infotainment center needing an update on a brand new car. He spent several days fixing the problem and he kept me informed of the progress each day. Jonathan knows what customer service is all about and shows that professionalism to everyone. More
by MH
