Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Acura of Berlin
Berlin, CT
1,562 Reviews
Acura of Berlin is a proud member of the Executive Auto Group and has focused on developing exceptional, professional experiences that drive long-term relationships since the dealership opened. Acura of Berlin is your area destination for new and Certified Pre-Owned Acura vehicles and dedicated maintenance.
The Executive Way experience runs counter to the typical dealership process. By focusing on educating customers and being honest about vehicle purchasing and maintenance, the dealership has created a unique, positive experience for all customers, even if they choose not to purchase here. The staff here is motivated by the love of the Acura brand, which is a main contributor to the long-term success of the dealership. Shop the Executive Way and Drive with Confidence.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,562 reviews
October 01, 2026
Could not have made the process any easier. From sales, management, finance, and delivery, each employee knows their roles, and isn't afraid to get the answer to something they don't. Honest, f From sales, management, finance, and delivery, each employee knows their roles, and isn't afraid to get the answer to something they don't. Honest, fair, and streamlined. Plus, they had a great inventory of the specific vehicle I was looking for, so many options available. More
by jcohen19
September 30, 2026
Jim is honest, straightforward and direct. He makes the process of buying a car extremely easy. He will do everything he can to ensure you are satisfied and making the best decision that fits He makes the process of buying a car extremely easy. He will do everything he can to ensure you are satisfied and making the best decision that fits your life style. More
by Tarah
September 29, 2026
Very nice place Staf is very friendly and helpful. I like Acura dealership. Very happy with the purchase. I like Acura dealership. Very happy with the purchase. More
by Mantisa
Employees Worked With
September 28, 2026
The experience was good. I didn’t feel that there was any attempt to negotiate price but the deal was fair and we like the car. Raj was very easy to work with with and was he I didn’t feel that there was any attempt to negotiate price but the deal was fair and we like the car. Raj was very easy to work with with and was helpful in the transaction More
by njvisone
September 27, 2026
Raj was very helpful! Him and Jessica took a lot of time to make sure I understood everything and that I got a good deal. Him and Jessica took a lot of time to make sure I understood everything and that I got a good deal. More
by jennaemery03
September 26, 2026
I had a warranty defect that needed fixing. It was diagnosed and fixed quickly. Comfortable waiting area It was diagnosed and fixed quickly. Comfortable waiting area More
by lplatek
Verified CustomerSeptember 25, 2026
Something about Acura you always gotta love, the wonderful staff who always help you get yours!! Thank you to all the wonderful Berlin staff, you guys are truly remarkable and I can’t thank you enou wonderful staff who always help you get yours!! Thank you to all the wonderful Berlin staff, you guys are truly remarkable and I can’t thank you enough. More
by priscilla.rosa212
September 25, 2026
Service done quickly and well. Good quality Easy to schedule the appointment and smooth drop off Good quality Easy to schedule the appointment and smooth drop off More
by dpbell55
September 23, 2026
Worst Customer experience lack of disclosure on vehicle purchase very poor follow up do not recommend purchase very poor follow up do not recommend More
by luismcespedes
Employees Worked With
