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Acura of Berlin

Berlin, CT

4.8
1,593 Reviews
Acura of Berlin is a proud member of the Executive Auto Group and has focused on developing exceptional, professional experiences that drive long-term relationships since the dealership opened. Acura of Berlin is your area destination for new and Certified Pre-Owned Acura vehicles and dedicated maintenance. The Executive Way experience runs counter to the typical dealership process. By focusing on educating customers and being honest about vehicle purchasing and maintenance, the dealership has created a unique, positive experience for all customers, even if they choose not to purchase here. The staff here is motivated by the love of the Acura brand, which is a main contributor to the long-term success of the dealership. Shop the Executive Way and Drive with Confidence.
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224 Berlin Turnpike

Berlin, CT

06037

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Showing 1,593 reviews

November 09, 2026

m and Jessica were both incredibly helpful. Jim was straightforward without ever being pushy. He took the time to show me all of my options and helped me get to a monthly payment I was comforta More

by Vallerie Rosati
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Pompei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon, Jessica
Nov 09, 2026 -

Acura of Berlin responded

Our team was happy to coordinate the insurance documents you needed after hours so you could take your Acura RDX home that day. We’re glad Jim helped you explore your options without pressure and that you felt comfortable and well cared for throughout your purchase. Eric Diaz General Manager 860-829-3787

November 09, 2026

Jim, Jessica, and Branden were amazing! I went in looking for something specific and not only were they all super helpful; they were quick to answer any questions I had, and as a first time More

by epere2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Pompei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Deedon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2026 -

Acura of Berlin responded

Congratulations on your Acura MDX! We're happy Jim, Jessica, and Brandon answered your questions promptly and made your first Acura purchase a pleasure. Your willingness to recommend our team means a lot to us. Eric Diaz General Manager 860-829-3787

November 08, 2026

My wife said that they were extremely professional and helpful with any concerns she may have had. Overall an excellent experience. More

by Blink82
Recommend Dealer
Yes
Nov 09, 2026 -

Acura of Berlin responded

We’re pleased your wife felt well supported by our team during the service on your Acura RDX and found helpful guidance for her concerns. Thank you for the five stars! Eric Diaz General Manager 860-829-3787

November 07, 2026

Buying our car at Acura of Berlin was an absolute breeze. The entire process was smooth, transparent, and remarkably quick—no endless waiting around or high-pressure tactics. The team was straightforward and More

by creynolds03
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jennifer Ledwith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Deedon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2026 -

Acura of Berlin responded

We’re glad purchasing your Acura RDX felt easy and efficient, with clear communication and room to decide without pressure. Your recommendation means a great deal to our team. Eric Diaz General Manager 860-829-3787

November 06, 2026

Excellent dealer easy to work with very understanding and professional I can’t thank Jen and Brandon enough for making this car purchase a good experience! Highly recommend working with this dealership for a More

by hbeach2010
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Ledwith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Deedon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2026 -

Acura of Berlin responded

We’re glad Brandon and Jennifer were accommodating and made your used Honda CR-V purchase a positive experience. Your recommendation means a lot to our team! Eric Diaz General Manager 860-829-3787

November 03, 2026

Raj, from Acura of Berlin was a very knowledgeable salesman. We have test drove several RDXs with different dealers and Raj was able to answer all of my detailed questions. More

by scottsanderson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Navaraj Sankar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zeon Horsford
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2026 -

Acura of Berlin responded

Knowing Navaraj answered all your detailed questions about the Acura RDX means a lot to our team. Thank you for the five-star rating and recognition of his expertise. Eric Diaz General Manager 860-829-3787

November 03, 2026

Jim was not only personable but knowledgeable about what he was selling. I highly recommend this location for buying an Acura. Jessica was also helpful More

by Joe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Pompei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Deedon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zeon Horsford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2026 -

Acura of Berlin responded

We’re glad Jim’s welcoming approach and expertise, along with Jessica’s assistance, made your Acura Integra purchase a positive experience. Thank you for recommending our dealership. Eric Diaz General Manager 860-829-3787

November 02, 2026

I return because I think Keith is very professional and knowledgeable. Matthew schedules my appointments easily and the time promised always works perfectly. More

by Deb
Recommend Dealer
Yes
Employees Worked With
Keith Davis
Nov 02, 2026 -

Acura of Berlin responded

Knowing our team’s expertise keeps you coming back means a lot to us. We’re also pleased that scheduling service for your Acura RDX is easy and appointment times consistently work well for you. Eric Diaz General Manager 860-829-3787

November 01, 2026

This was our second purchase from this dealership. Jim provided outstanding service and made the transaction seamless. Jim was honest, straightforward and genuinely interested in helping us. We would More

by Raypalen
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jim Pompei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Deedon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zeon Horsford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2026 -

Acura of Berlin responded

Your return for a second purchase and your recommendation mean a great deal to our team. We’re pleased Jim’s candid, attentive approach made your Acura MDX purchase feel effortless, while Jessica’s expertise helped you feel confident in your decisions. Eric Diaz General Manager 860-829-3787

November 01, 2026

Jen was the best! ! very kind, communicative, and most importantly honest! Acura of Berlin Is a amazing dealership with great people to help you! More

by kasmirbreedlove
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jennifer Ledwith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2026 -

Acura of Berlin responded

Thanks for sharing about your experience with Acura of Berlin. We appreciate your business and hope to see you again soon! Eric Diaz General Manager 860-829-3787

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