Thomas Howard | Page 5

Service was down in a timely manner. Sales manager was excellent. Very knowledgeable of my issues and quickly resolved. Will definitely be visiting Koons again. Sales manager was excellent. Very knowledgeable of my issues and quickly resolved. Will definitely be visiting Koons again. More

by ewaynehenson Verified Customer Verified Customer

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Great communication and good customer service. A mistake in the scheduling was made and they still made it work. Also stayed true to the wait time A mistake in the scheduling was made and they still made it work. Also stayed true to the wait time More

by adarin Verified Customer Verified Customer

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Fast and great service. A a a a a a a a a a a a A a a a a a a a a a a a More

by n Verified Customer Verified Customer

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Thomas was very helpful explained everything to me very respectful and friendly. I will return in 6 months. respectful and friendly. I will return in 6 months. More

by sandra.v.bathgate Verified Customer Verified Customer

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Koons at Whitemarsh is wonderful. I give special shout out to Thomas, my service rep. He is wonderful. Everyone is respectful and friendly there. I give special shout out to Thomas, my service rep. He is wonderful. Everyone is respectful and friendly there. More

by Chris Verified Customer Verified Customer

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Wait time exceeded actual work completed ! main issue of engine light on and steering assist reduced not thouroughly addressed main issue of engine light on and steering assist reduced not thouroughly addressed More

by gregdharr63 Verified Customer Verified Customer

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is very nice kind of a rotating door on personel but there standards i can see are pretty good. Only issue is getting the final thaought on if a warentee issue or not. takes a bit so have to sit and wai there standards i can see are pretty good. Only issue is getting the final thaought on if a warentee issue or not. takes a bit so have to sit and wait till we can get a car or plan on money to pay. More

by samuel.p.greenfield Verified Customer Verified Customer

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This appointment was the first time I was literally in and out in an hour it seems. To totally appreciated and let Tom know as well. and out in an hour it seems. To totally appreciated and let Tom know as well. More

by bxgirlkh Verified Customer Verified Customer

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Tom is awesome. Excellent customer service skills. He makes sure your satisfied with the work completed Excellent customer service skills. He makes sure your satisfied with the work completed More

by reneebarn2428 Verified Customer Verified Customer

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I wrote 3 times! ! All good and the men that welcome you and put the mats In the car are all great! I like your service. ! All good and the men that welcome you and put the mats In the car are all great! I like your service. More

by mckfreyer Verified Customer Verified Customer

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