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Thomas Howard
Thomas Howard at Koons White Marsh Chevrolet

Thomas Howard | Page 6

Service Advisor

Koons White Marsh Chevrolet

10207 Philadelphia Road
White Marsh, MD 21162

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4.9
127 Reviews
4.9

127 Reviews

Write a Review

127 Reviews of Thomas Howard

February 20, 2026

Dealership Rating
Employee Rating

Very professional straight to the point fair pricing, very courteous and informative. Very much like the shuttle car take me home pick me up. More

by mobilesettlements
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 21, 2026

Koons White Marsh Chevrolet responded

We really appreciate this positive review! Thanks so much!

February 16, 2026

Dealership Rating
Employee Rating

Fast service, good communication and record keeping. Extra words to get the 15 minimum words. More

by grimreaper5757
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lacie Hildebrand

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February 16, 2026

Dealership Rating
Employee Rating

Very professional service advisors friendly quick and great priced will definitely return in the future More

by Photographyandchris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Hasselberger, Maria Taliano, Josh Chernault, Courtney Krause , Chris Szumlanski

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Feb 19, 2026

Koons White Marsh Chevrolet responded

Your high rating motivates us to be sure we always provide the best possible customer experience! Thanks!

February 16, 2026

Dealership Rating
Employee Rating

Very good service friendly kind well inform the process was very very orderly and quick More

by melvinhensler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Feb 19, 2026

Koons White Marsh Chevrolet responded

melvinhensler, we are glad you enjoyed your customer experience with us, which led to this great rating! Please don't hesitate to reach out if we can assist you further.

February 16, 2026

Dealership Rating
Employee Rating

Best customer service experience Thomas communicated very well and kept me informed the whole time. Geary attitude and speedy work . More

by mecole24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Feb 19, 2026

Koons White Marsh Chevrolet responded

:-) Wow! Thank you for rating us so many stars!

February 15, 2026

Dealership Rating
Employee Rating

Great experience no hassle easy check in, friendly and professional staff, was kept up to date on the service More

by mccrea_j
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Feb 18, 2026

Koons White Marsh Chevrolet responded

mccrea_j, thanks so much for rating us so high! Be safe on the road!

February 14, 2026

Dealership Rating
Employee Rating

Great experience no hassle easy check-in friendly agents was kept up to date about the car service More

by myronlingham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Schenck

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Feb 16, 2026

Koons White Marsh Chevrolet responded

Hi, thank you for your review! Happy motoring!

February 13, 2026

Dealership Rating
Employee Rating

The most courteous, most knowledgeable, they help out each other, a great experience thanks again More

by kwstehlik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Feb 16, 2026

Koons White Marsh Chevrolet responded

Thank you again for taking the time to let us know how we did!

February 13, 2026

Dealership Rating
Employee Rating

I was able to get a last minute appointment and they did my maintenance and sent me on my way in a timely fashion. More

by cherrymickey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Feb 16, 2026

Koons White Marsh Chevrolet responded

Thank you again for taking the time to let us know how we did!

February 10, 2026

Dealership Rating
Employee Rating

A lot of great service folks at the White Marsh dealership. Responsive and service is quick. More

by holly.bonanno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christian Colin

Print
Feb 13, 2026

Koons White Marsh Chevrolet responded

Hello, thank you for the high rating! Our team works tirelessly to provide excellent customer service.

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