Rufus Alexander
Rufus Alexander at Toyota Direct
Refer Me

Rufus Alexander

Service Advisor

Toyota Direct

4248 Morse Rd
Columbus, OH 43230

Contact Me
4.3
25 Reviews
4.3

25 Reviews

Write a Review

25 Reviews of Rufus Alexander

December 20, 2024

Dealership Rating
Employee Rating

Always going above and beyond helping with any concerns and issues, would recommend anyone to her. More

by duncan_dunny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Erika Almanza, Maggie Arnold

December 18, 2024

Dealership Rating
Employee Rating

Does not commuicate and does not know who brings in the car for service. Use human beings to serve customers not AI. More

by dollpeter699
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

December 17, 2024

Dealership Rating
Employee Rating

Very nice new set up for the customers. I don’t mind waiting for repairs More

by lsherri39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Erika Almanza, Jim Elgin

December 15, 2024

Dealership Rating
Employee Rating

Fast and friendly service. Done in about half the time quoted and came in under quote in price as well. More

by thenodrin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Erika Almanza, Maggie Arnold, Justin Cottone, Jim Elgin, Chris Grossman, Karly Bowers, Casey Canfora, Derek Cox, Ricky Deppen , I don't remember who assisted me, so I tried to give everyone 5 stars but the survey wouldn't let me

December 11, 2024

Dealership Rating
Employee Rating

Awesome work, I was in and out within an hour. Thank you so much for everything More

by angelique_barnes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 09, 2024

Dealership Rating
Employee Rating

Mr. Williams was terrific. I would go back to the dealership just to work with him again. The comradery that I observed between the workers was something to behold. Nice crew. More

by perrea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Clifford Williams

November 22, 2024

Dealership Rating
Employee Rating

Toyota direct doing good job and would like to come back My rating is excellent though My experience , Nice work keep going More

by warqad67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 11, 2024

Dealership Rating
Employee Rating

Exceptional Customer Service that makes you feel well taken care of while you wait on your vehicle. More

by trmcday
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 09, 2024

Dealership Rating
Employee Rating

Service advisor very helpful z no up selling pressure, facilities, including the waiting room with the coffee and other snacks is a nice perk and a nice place to do work in if you need to. Good consistent More

by mikeberryus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 28, 2024

Dealership Rating
Employee Rating

Everyone did fine this time and did not find anything else to make me spend money on. I only wish they had better donutss and things like before. More

by dane13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
1

Dealership Inventory (382 Vehicles)

new 2024 Toyota Tacoma car, priced at $48,537
2024 Toyota Tacoma
new
Black exterior
Automatic
Four-wheel Drive
used 2023 Toyota Camry car, priced at $32,995
2023 Toyota Camry
used
Celestial Silver Metallic exterior
Automatic
Front-wheel Drive
used 2017 Ram 2500 car, priced at $35,995
2017 Ram 2500
used
Bright Silver Clearcoat Metallic exterior
Automatic
Four-wheel Drive
new 2024 Toyota Tacoma car, priced at $38,331
2024 Toyota Tacoma
new
UNDERGROUND exterior
Automatic
Four-wheel Drive
new 2025 Toyota Tundra car, priced at $57,043
2025 Toyota Tundra
new
Ice exterior
Automatic
Four-wheel Drive
new 2025 Toyota Crown Signia car, priced at $41,972
2025 Toyota Crown Signia
new
Black exterior
CVT
All-wheel Drive