Rufus Alexander
Rufus Alexander at Toyota Direct

Rufus Alexander

Service Advisor

Toyota Direct

4248 Morse Rd
Columbus, OH 43230

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4.3
63 Reviews
4.3

63 Reviews

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63 Reviews of Rufus Alexander

August 29, 2025

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Employee Rating

They could not complete the inspection or do the tire rotation because they could not find the wheel lock key. The next day I opened the glove compartment and it was sitting there in plain view. My oil c More

by mmaclam
Service Price Transparency
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Service Communication
Recommend Dealer
No

August 28, 2025

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Great job! Fast service! Got estimate in a timed manner which was fast. Everyone that I talked to was extremely helpful. More

by millerli3
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Recommend Dealer
Yes

Other Employees Tagged: Erika Almanza, Maggie Arnold

August 25, 2025

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Great job on my car I have no complaints at all… 10 out of 10 More

by lashayerichardson
Recommend Dealer
Yes

August 11, 2025

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Hi I like work you did my Toyota I am very happy I thank you More

by farahsamatar12345
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Recommend Dealer
Yes

July 31, 2025

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Really are very nice people. They are doung their job perfectly. I would say thanks More

by jabar.faraj
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Recommend Dealer
Yes

July 28, 2025

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Even when I bought our toyota in other dealer , the poeple here if professional and the Spanish language is the key for us . More

by Carlos
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Recommend Dealer
Yes

Other Employees Tagged: Jeremy Rodock, Mindy Hill

July 19, 2025

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They got oil all over my drivers side inside door, I had to clean it off. They spilled oil onto my underhood. Expected way better. More

by gnec1
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Recommend Dealer
Yes

Other Employees Tagged: Erika Almanza, Maggie Arnold

July 16, 2025

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Employee Rating

So the facility is nice and all, however, the prices on things that needed done were way beyond what a normal mechanic would charge. It would have cost over $800 dollars to get all the things that needed d More

by Jtown
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Recommend Dealer
Yes

July 14, 2025

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I didn't have to wait long for my car to be serviced. Staff was attentive to what I needed and they took care of everything. More

by scottmcknight913
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Recommend Dealer
Yes

July 05, 2025

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Employee Rating

Ridiculous offer for my trade in. Sold it privately for 150% of the dealership offer. More

by tfraker
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Recommend Dealer
Yes
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