Rufus Alexander
Rufus Alexander at Toyota Direct

Rufus Alexander

Service Advisor

Toyota Direct

4248 Morse Rd
Columbus, OH 43230

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4.4
54 Reviews
4.4

54 Reviews

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54 Reviews of Rufus Alexander

June 26, 2025

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Employee Rating

The service guy didn't make sure that multi-point inspection is done and didn't share any details when asked why this was not done. Also the person didn't pay any attention to problem. Not take my ca More

by Dave
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Recommend Dealer
No

June 20, 2025

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I almost had a coronary when Chuck said I needed a new set of tires. He mistakenly had me confused with another customer. Overall Chuck was very personable. Note, I always check to see what service I More

by deaconhjr
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Recommend Dealer
Yes

June 18, 2025

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Staff was professional and polite as always, but service was far too expensive for simple things like an oil change. Will be looking for other services to do simple maintenance like this. Received no notif More

by kmaicher
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Service Communication
Recommend Dealer
No

June 16, 2025

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No, words to describe 1 st time I was visited Toyota service it was excellent respect and polite are quality of service people. Happy for that Thank you More

by roshika.bishnu
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Recommend Dealer
Yes

May 23, 2025

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You have the wrong Emil and I’ve told you this many many times!!!! I’m not Judith!!! More

by pcockburn
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Recommend Dealer
No

May 23, 2025

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It was a very good experience. Thank you so much! I appreciate the opportunity to fill out this survey More

by jamalmohamud625
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Recommend Dealer
Yes

May 15, 2025

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My appointment was for a free 64 point inspection. When I arrived they verified I was there for an oil change and check. Not sure why they expected I would get an oil change when I did not request i More

by golfgal80
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Recommend Dealer
Yes

May 14, 2025

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Everything was scheduled and well executed with in the shortest time which made me to choose them for future services More

by Michael Ablanga Jusu
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Recommend Dealer
Yes

May 10, 2025

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Employee Rating

Professional yet friendly! Did my maintenance check in under an hour while I enjoyed a fancy coffee and pastry in their spacious and comfortable lounge More

by bailormary
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Service Communication
Recommend Dealer
Yes

May 03, 2025

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Thank you for your service. I am very grateful for the service Toyota did. Thank you again Isatou . More

by samiashash1
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Recommend Dealer
Yes
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