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Kayla Charles

Overview Reviews (94) Inventory (1507)

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Kayla Charles

Service Advisor

Mac Haik Chevrolet

11711 Katy Fwy.
Houston, TX 77079

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4.8

94 Reviews

Overview Reviews (94) Inventory (1507)

4.8

94 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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94 Reviews of Kayla Charles

June 20, 2025

Dealership Rating

Employee Rating

Mac Haik always provides wonderful and courteous service. I am very pleased with their expertise and their timely service. I am very pleased with their expertise and their timely service. More

by creekmore.mitch52

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jim Cox

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Jun 20, 2025 -

Mac Haik Chevrolet responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Mac Haik Chevrolet! That Great Mac Haik Feeling Brian Caldwell, Service Director

June 20, 2025

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Employee Rating

I took my vehicle for a oil change, my vehicle was in and out at no time. The staff is very friendly and very attentive to your needs. I will definitely come back for all my car needs. I am very happy out at no time. The staff is very friendly and very attentive to your needs. I will definitely come back for all my car needs. I am very happy More

by ndiaz01

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brian Caldwell, Larry Patterson, Brad Kny, Tony McPhail, Frank Trahan, Jim Cox, Amber Mosley

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June 15, 2025

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Employee Rating

This dealership is amazing staff are knowledgeable and helpful. Will definitely take my vehicle back helpful. Will definitely take my vehicle back More

by ndiaz01

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brian Caldwell, Larry Patterson, Brad Kny, Tony McPhail, Frank Trahan, Jim Cox, James Chatman, Amber Mosley

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Jun 15, 2025 -

Mac Haik Chevrolet responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mac Haik Chevrolet. We look forward to having you as one of our valued customers for many more years to come! That Great Mac Haik Feeling Brian Caldwell, Service Director

June 10, 2025

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Employee Rating

EXCELLENT EMPLOYEEES WHO CARE ABOUT THEIR CUSTOMERS AND KEEP US ADVISED OF ANY ISSUES DURING THE SERVICE WE ARE RECEIVING AT THEIR DEALERSHIP. KEEP US ADVISED OF ANY ISSUES DURING THE SERVICE WE ARE RECEIVING AT THEIR DEALERSHIP. More

by wrflatojr

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brian Caldwell

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Jun 10, 2025 -

Mac Haik Chevrolet responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! That Great Mac Haik Feeling Brian Caldwell, Service Director

May 25, 2025

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Employee Rating

Good sevrvice, very nice and helpful and professional service people. Overall is good service experience service people. Overall is good service experience More

by BIGCPHAN

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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May 25, 2025 -

Mac Haik Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. That Great Mac Haik Feeling Brian Caldwell, Service Director

May 11, 2025

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Employee Rating

Every time I come I get world class customer service! ! Very thankful for the care that they show towards customers ! Very thankful for the care that they show towards customers More

by MIRANDAJFLETCHER

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brian Caldwell, Russell Casteel, Jim Cox, Billy Cassels, Juan Godinez, James Chatman, Christian Diaz, Chris Hayden, Elizabeth Hellman

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May 11, 2025 -

Mac Haik Chevrolet responded

Thanks for sharing about your experience with Mac Haik Chevrolet. We appreciate your business and hope to see you again soon! That Great Mac Haik Feeling Brian Caldwell, Service Director

May 06, 2025

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Employee Rating

Is They are the best of the best they are the best of the best of the best More

by CHUYTORRES.76

Verified Customer

Workmanship

Service Time

Recommend Dealer

Yes

Other Employees Tagged: Abel Sixtos

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May 06, 2025 -

Mac Haik Chevrolet responded

Thanks for sharing your thoughts about your experience with Mac Haik Chevrolet. We appreciate your business and hope to see you again soon! That Great Mac Haik Feeling Brian Caldwell, Service Director

April 16, 2025

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Employee Rating

I have always got great service and Kala in service department always kind. The hold department is great. department always kind. The hold department is great. More

by charlesj

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brian Caldwell, James Chatman

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Apr 17, 2025 -

Mac Haik Chevrolet responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. That Great Mac Haik Feeling Brian Caldwell, Service Director

April 14, 2025

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Employee Rating

It’s fast and good customer service That is my best service center I ever had service center I ever had More

by ADISUMSSAYE

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Juan Godinez, Chris Hayden, Elizabeth Hellman

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February 26, 2025

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Employee Rating

Great Team with every service we schedule with our dealership. They are friendly and easy to work with. dealership. They are friendly and easy to work with. More

by Kentray48

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brian Caldwell, Elizabeth Hellman

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