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Tony McPhail
Tony McPhail at Mac Haik Chevrolet

Tony McPhail

Service Advisor

Mac Haik Chevrolet

11711 Katy Fwy.
Houston, TX 77079

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4.9
203 Reviews
4.9

203 Reviews

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203 Reviews of Tony McPhail

August 07, 2026

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Employee Rating

Appointment time was respected and the wait time wasn’t too bad. Had our kids and we walked to the main lobby and had a great time coloring with them. Perfect accommodation for families More

by ardonivana
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ethan Manry , Eduardo Juarez

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Aug 07, 2026

Mac Haik Chevrolet responded

Knowing that your Chevrolet Tahoe service appointment began on time and that our lobby kept your kids happily occupied is rewarding. Hearing that our family-friendly accommodations met your needs means a lot to our service team. Thank you for the five stars; we look forward to welcoming your family back. That Great Mac Haik Feeling Antione Burks, General Manager

June 26, 2026

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Employee Rating

I am happy for what they done today on time and excellent job keep it up More

by Solo1101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carlos Murillo , Bryan Lacy

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Jun 26, 2026

Mac Haik Chevrolet responded

Glad to hear we finished the work on your Chevrolet 1500 promptly and to your satisfaction. Thank you for recognizing the team’s effort and quality. We look forward to serving you again soon. That Great Mac Haik Feeling Antione Burks, General Manager

June 20, 2026

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Everyone there is friendly. I was greeted with a hello and a smile from everyone. More

by jlncvchristensen123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zane Freeman

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Jun 22, 2026

Mac Haik Chevrolet responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! That Great Mac Haik Feeling Antione Burks, General Manager

Jun 20, 2026

jlncvchristensen123 responded

I love Mac Haik! Friendly service!

Jun 20, 2026

jlncvchristensen123 responded

Great Service! Friendly! Always greeted with a smile. Informative and attentive.

June 15, 2026

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Mark, Robert, and Frank were incredibly kind, accommodating and helpful. I always have a very positive experience when I need service for my Tahoe. Thank you! More

by HILLARYMOREFIELD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Wolf, Mark McQuiggin, Frank Trahan, Carlos Murillo , Mark K.

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Jun 15, 2026

Mac Haik Chevrolet responded

It’s wonderful to hear that Mark, Robert and Frank provided such kind, accommodating service for your Chevrolet Tahoe. We appreciate your continued visits and look forward to assisting you again. That Great Mac Haik Feeling Antione Burks, General Manager

June 11, 2026

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Everyone is always very welcoming and helpful. I really appreciate everyone’s kindness at the dealership. More

by GISELLEGALEANA51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Hector Sanchez , Khy

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Jun 11, 2026

Mac Haik Chevrolet responded

Thank you for highlighting how welcoming and helpful our team is. Hector and Tony will be delighted to hear you felt such kindness. We appreciate your feedback and look forward to assisting you again. That Great Mac Haik Feeling Antione Burks, General Manager

May 30, 2026

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I have been with Mac Haik for 20 years with no plans of going ANYWHERE More

by ASJEFF10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Caldwell, Kayla Charles, Jim Cox

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May 30, 2026

Mac Haik Chevrolet responded

Thank you for trusting our team with your Chevrolet Trailblazer for the past 20 years. Kayla and everyone here look forward to continuing to serve you for many more years to come. That Great Mac Haik Feeling Antione Burks, General Manager

May 08, 2026

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Employee Rating

Great customer service and professional service with great experience. Less wait time. I am very satisfied. More

by ZUBAIRAHMAD156
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Caldwell, Billy Cassels

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May 08, 2026

Mac Haik Chevrolet responded

We’re glad our professional attention and reduced wait time made your Chevrolet service experience positive. We look forward to welcoming you back for future visits. That Great Mac Haik Feeling Antione Burks, General Manager

May 08, 2026

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Employee Rating

Lyndsey Franswas great. She kept me informed and I forgot the guy that did the windshield work. I needed a new tires. I do all my oil changes they're I Buy all my vehicles t More

by patricklagrappe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lindsey Frans

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May 08, 2026

Mac Haik Chevrolet responded

We appreciate you trusting us with your Chevrolet 1500’s tire service and oil changes. It’s great to hear our team kept you informed and made the wait enjoyable. Thank you for your continued loyalty and the five-star review. That Great Mac Haik Feeling Antione Burks, General Manager

May 02, 2026

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Employee Rating

Kandiance had me in and out, great service from these folks. They do all my service for my truck! More

by THANNA1966
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
May 02, 2026

Mac Haik Chevrolet responded

We’re glad to hear the service on your Chevrolet Silverado 1500 was quick and thorough. Thank you for trusting us with all your truck maintenance. Please reach out whenever your Silverado needs care again. That Great Mac Haik Feeling Antione Burks, General Manager

April 25, 2026

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Employee Rating

Was surprised on how long it took to replace the tire with a screw in it being under warranty for Lindsey being new she did great with the guidance of Mr. Tony More

by stillwagonleslie
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lindsey

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Apr 27, 2026

Mac Haik Chevrolet responded

Leslie, Thank you for taking the time to share your thoughts on working with Lindsey, Tony, and our team. We're glad to hear we delivered such a great experience! That Great Mac Haik Feeling Brian Caldwell, Service Director

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