James Chatman
James Chatman at Mac Haik Chevrolet

James Chatman

Service Advisor

Mac Haik Chevrolet

11711 Katy Fwy.
Houston, TX 77079

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4.7
38 Reviews
4.7

38 Reviews

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38 Reviews of James Chatman

April 04, 2026

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Professional as usual - great service - no upsell - ensured what was required to be be done without adding multiple of non essential adds More

by Jonathan.price
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Recommend Dealer
Yes
Apr 04, 2026

Mac Haik Chevrolet responded

We appreciate your recognition of our professional service on your Chevrolet Tahoe. We’re glad we could focus solely on necessary maintenance without suggesting any nonessential additions. That Great Mac Haik Feeling Brian Caldwell, Service Director

March 11, 2026

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Excellent service my hat goes off to not only Mr Alberto and Mr Lane but to the whole service department More

by kerryahyder
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Recommend Dealer
Yes
Mar 11, 2026

Mac Haik Chevrolet responded

Thank you for your feedback on the service for your Chevrolet Malibu. We’re delighted that our team provided excellent support. We’ll pass along your praise to Chris and the rest of the service department. That Great Mac Haik Feeling Brian Caldwell, Service Director

February 14, 2026

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Service was great. I was welcomed when I arrived and my vehicle was taken right away. I waited less than an hour for my oil change and tire rotation. I was also informe More

by mcclendon.perry
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Recommend Dealer
Yes
Feb 14, 2026

Mac Haik Chevrolet responded

We’re happy to hear you felt welcomed and that your Chevrolet Silverado 1500 received a prompt oil change, tire rotation, and a copy of the multi-point inspection. If there is anything else you need, please reach out to Chris. That Great Mac Haik Feeling Brian Caldwell, Service Director

January 31, 2026

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I’ve been a Mac Haik Chevrolet since 2007. I’ve purchased several different vehicles from them and enjoy the exceptional after-sales service. More

by Yemi Adewuya
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Recommend Dealer
Yes

Other Employees Tagged: Brad Kny, Jose Rosales , Peyton, Eduardo

Feb 01, 2026

Mac Haik Chevrolet responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. That Great Mac Haik Feeling Brian Caldwell, Service Director

November 04, 2025

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Everyone is so kind and treated us with great respect. I couldn't ask for better service More

by LAKENNON4
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Recommend Dealer
Yes
Nov 04, 2025

Mac Haik Chevrolet responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mac Haik Chevrolet. That Great Mac Haik Feeling Brian Caldwell, Service Director

November 02, 2025

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I rate the staff and service team at a 10+ services as they changed my oil and offered me a lyft driver to and from the restaurant as I waited for my 1st oil changed, excellent services. More

by Carolyn Rachal-Brown
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Recommend Dealer
Yes
Nov 02, 2025

Mac Haik Chevrolet responded

Thanks for sharing your thoughts about your experience with Mac Haik Chevrolet. We appreciate your business and hope to see you again soon! That Great Mac Haik Feeling Brian Caldwell, Service Director

October 17, 2025

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Great friendly service buying and servicing my truck. We got 1 truck and 1 car and hope to get another soon. Love the staff, everyone is so helpful and willing to go that extra mile for anyone. More

by Castelanemma
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Recommend Dealer
Yes

Other Employees Tagged: Juan Godinez

Oct 17, 2025

Mac Haik Chevrolet responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Mac Haik Chevrolet! That Great Mac Haik Feeling Brian Caldwell, Service Director

October 11, 2025

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Excelente atención y servicio . El Personal muy amable y atento . Y el servicio a la camioneta magnífico . More

by SMARTSHOPPING6067
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Recommend Dealer
Yes
Oct 11, 2025

Mac Haik Chevrolet responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Mac Haik Chevrolet! That Great Mac Haik Feeling Brian Caldwell, Service Director

September 11, 2025

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James greeted me when I arrived, listened to all my concerns with the car. He had different people looking at the issues and got back with me quickly. He offered various options on how we could resolve More

by emcanally
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Recommend Dealer
Yes
Sep 11, 2025

Mac Haik Chevrolet responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! That Great Mac Haik Feeling Brian Caldwell, Service Director

August 16, 2025

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They did a really good job. Working on my car. They fixed the break issue. I only wish that I could’ve used the coupon that I had available for it, but the work was really good. More

by jasonozer
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Aug 17, 2025

Mac Haik Chevrolet responded

Thanks for sharing your thoughts about your experience. We appreciate your business and hope to see you again soon! That Great Mac Haik Feeling Brian Caldwell, Service Director

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