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Christian Diaz
Christian Diaz at Mac Haik Chevrolet

Christian Diaz

Service Advisor

Mac Haik Chevrolet

11711 Katy Fwy.
Houston, TX 77079

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4.6
172 Reviews
4.6

172 Reviews

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172 Reviews of Christian Diaz

April 17, 2026

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Employee Rating

The staff was courteous, professional and communicative. Detail the issues with my truck and set a scheduled plan to correct the issues based on my budget. No pressure. Gave sound advice on issues and next More

by emoreidajr
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Workmanship
Service Time
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Recommend Dealer
Yes
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Apr 17, 2026

Mac Haik Chevrolet responded

Thanks for sharing how Christian and our team supported your Chevrolet Colorado service. We’re glad the clear issue explanation, budget-conscious plan, and pressure-free advice met your needs. That Great Mac Haik Feeling Brian Caldwell, Service Director

April 09, 2026

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Christian is the reason I use your dealership! I always receive 5 star service from him, he is truly a great asset for your company! More

by JEREMY.WALLACE24
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Service Time
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Recommend Dealer
Yes
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Apr 09, 2026

Mac Haik Chevrolet responded

Thank you for highlighting Christian’s outstanding service. We are glad to know your Chevrolet Tahoe continues to receive five-star attention with his help. We value your loyalty and look forward to your next visit. That Great Mac Haik Feeling Brian Caldwell, Service Director

April 04, 2026

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Professional as usual - great service - no upsell - ensured what was required to be be done without adding multiple of non essential adds More

by Jonathan.price
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Caldwell, Russell Casteel, Kayla Charles, Jim Cox, Billy Cassels, Juan Godinez, James Chatman, Chris Hayden, Elizabeth Hellman

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Apr 04, 2026

Mac Haik Chevrolet responded

We appreciate your recognition of our professional service on your Chevrolet Tahoe. We’re glad we could focus solely on necessary maintenance without suggesting any nonessential additions. That Great Mac Haik Feeling Brian Caldwell, Service Director

April 03, 2026

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I really appreciated Zane. He was able to get me in and out in about 30 minutes. I’ll definitely be back. More

by DAVIDCMCNALLY
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Recommend Dealer
Yes

Other Employees Tagged: Zane

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Apr 03, 2026

Mac Haik Chevrolet responded

We appreciate the 5-star rating and for trusting us with your Chevrolet Tahoe service. We’re glad our team got you back on the road in about thirty minutes. We look forward to welcoming you back for your next visit. That Great Mac Haik Feeling Brian Caldwell, Service Director

March 22, 2026

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Mac Haik Chevrolet Service consistently provides excellent care for my Chevrolet.Trax. Service Writer Christian is personable, skilled, and efficient. More

by teamkenney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 22, 2026

Mac Haik Chevrolet responded

It’s great to hear that your Chevrolet Trax receives consistent care from our service team. Christian will be delighted by your feedback on his personable, skilled, and efficient support. Thank you for trusting us with your Trax’s maintenance. That Great Mac Haik Feeling Brian Caldwell, Service Director

March 15, 2026

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Christian went above and beyond to make sure the car was taken care of, it just took a lot of work to get the car fixed. Overall happy with the experience, but that is in large part because Christian took More

by Pete
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Recommend Dealer
Yes
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Mar 18, 2026

Mac Haik Chevrolet responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! That Great Mac Haik Feeling Brian Caldwell, Service Director

March 11, 2026

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Excellent service my hat goes off to not only Mr Alberto and Mr Lane but to the whole service department More

by kerryahyder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Caldwell, Russell Casteel, Kayla Charles, Jim Cox, Billy Cassels, Juan Godinez, James Chatman, Chris Hayden, Elizabeth Hellman

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Mar 11, 2026

Mac Haik Chevrolet responded

Thank you for your feedback on the service for your Chevrolet Malibu. We’re delighted that our team provided excellent support. We’ll pass along your praise to Chris and the rest of the service department. That Great Mac Haik Feeling Brian Caldwell, Service Director

March 07, 2026

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Employee Rating

Terrible. No communication, doesn’t try to address the issue and tries to overcharge for something completely unrelated. Never again. More

by melissa3matthew
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Workmanship
Service Time
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Recommend Dealer
No
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Mar 09, 2026

Mac Haik Chevrolet responded

Melissa, we're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Antione Burks General Manager 281-596-6359

Mar 09, 2026

Mac Haik Chevrolet responded

Melissa, we're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Antione Burks General Manager 281-596-6359

February 14, 2026

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Service was great. I was welcomed when I arrived and my vehicle was taken right away. I waited less than an hour for my oil change and tire rotation. I was also informe More

by mcclendon.perry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Caldwell, Russell Casteel, Kayla Charles, Jim Cox, Billy Cassels, Juan Godinez, James Chatman, Chris Hayden, Elizabeth Hellman

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Feb 14, 2026

Mac Haik Chevrolet responded

We’re happy to hear you felt welcomed and that your Chevrolet Silverado 1500 received a prompt oil change, tire rotation, and a copy of the multi-point inspection. If there is anything else you need, please reach out to Chris. That Great Mac Haik Feeling Brian Caldwell, Service Director

February 09, 2026

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Employee Rating

Wonderful experience Getting a transmission fixed under warranty. Christian made sure everything worked out and I was really impressed with the level of care and detail he gave my situation. More

by AnneG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 09, 2026

Mac Haik Chevrolet responded

It’s wonderful to hear that the warranty transmission work on your Chevrolet Suburban met your expectations. Christian will be thrilled to know his care and attention to detail made a difference. Please reach out if there’s anything else we can help you with.

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