Josh Chernault | Page 19

On time, Courteous. Answer questions promptly and clearly. Very friendly. It is always a pleasant experience to visit Koons White Marsh for service. Recommend highly. clearly. Very friendly. It is always a pleasant experience to visit Koons White Marsh for service. Recommend highly. More

Print

I have a new vette that # 7 Cylinder went up it was under warranty they fixed it but forgot to put all of panels back in my engine so so disappointing warranty they fixed it but forgot to put all of panels back in my engine so so disappointing More

Print

I had a problem with my transmission, I spoke with Josh on the phone. He told me to bring in my truck for a diagnostic. They found that I needed a new transmission. Josh took care of submitting the info to on the phone. He told me to bring in my truck for a diagnostic. They found that I needed a new transmission. Josh took care of submitting the info to the warranty company, set me up with a loner vehical. He texted me updates about the progress of the repaire. Amazingly, I dropped my vehicle off Sunday evening and was contacted Tuesday noon time that my truck was finished and ready for pick up.Josh and the Koons team did a very good job. They made a stressful situation much easier to bare. Thanks Guys Anthony Fitch Jr. More

Print

I actually bought my 2019 Suburban last November and never wrote a review. Today I was in for a regularly scheduled service and was really pleased with how efficient and easy it is to work with Koons. W never wrote a review. Today I was in for a regularly scheduled service and was really pleased with how efficient and easy it is to work with Koons. When I was looking for the place to write the review I noticed how many really nice reviews there were for Buddy Price. So today I just wanted add mine to the list. As I read many of the other reviews my experience feel right in line with everyone else. Also when I read his bio it was truly spot on. I would recommend the dealership and Buddy to anyone. More

Print

The sales associate product Specialist was awesome. She listened to what I said and did everything she could to find the right truck for me. There were a few bumps along the way but her dedication to my s listened to what I said and did everything she could to find the right truck for me. There were a few bumps along the way but her dedication to my satisfaction encouraged me to keep going towards the end goal of getting me in a truck that I love. I did look at several other dealerships in the area while I did find a few nice people and several very aggressive ones, the one I found at koons in Rebecca couldn't be matched. After the purchase when I ran into an issue the sales management team shined. They did all of the right things and made me happy. I don't believe I would have gotten that at the other dealerships I talked to. More

Print

Good place bought brand new Silverado little over a year ago service department has been great Will continue to return I don’t have any complaints ago service department has been great Will continue to return I don’t have any complaints More

Print

Wow the best dealership Morgan is the best! She relieved any stress and was there to welcome us to the dealership with her wonderful personality! I am so glad Morgan was th Morgan is the best! She relieved any stress and was there to welcome us to the dealership with her wonderful personality! I am so glad Morgan was the one to walk us through a wonderful experience of buying a car ! More

Print

This too can be you I will tell you that this is my second truck from Koons .Ed and Sheri are both Phenomenal. People at Koons. I would recommend this dealership too othe I will tell you that this is my second truck from Koons .Ed and Sheri are both Phenomenal. People at Koons. I would recommend this dealership too others. More

Print

Always exceptional service I have been dealing with Brian for serveral years for both my vehicles. With every evaluation, Brian goes above and beyond to explain, in detail, wha I have been dealing with Brian for serveral years for both my vehicles. With every evaluation, Brian goes above and beyond to explain, in detail, what is needed to maintain/fix or what his mechanic foresees as a future concern. His knowledge and expertise in the field and with customer service is exemplary. More

Print