Jessica Matos
Jessica Matos at Randy Marion Subaru

Jessica Matos | Page 20

Service Advisor

Randy Marion Subaru

301 West Plaza Drive
Mooresville, NC 28117

Contact Me
4.9
201 Reviews

Dealership Experience

2 yrs, 7 mos

Industry Experience

6 yrs, 10 mos

Languages Spoken

English English

4.9

201 Reviews

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201 Reviews of Jessica Matos

January 27, 2025

Dealership Rating
Employee Rating

Stopped by and got my car inspected. Nice, professional and friendly service dept as always. In and out in under 30 minutes. More

by JOYCLARY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 08, 2025

Randy Marion Subaru responded

Thank you for taking the time to leave us this 5-star review!

January 27, 2025

Dealership Rating
Employee Rating

I stopped in on Thursday to pick up my license plate and inquired about a recall that I received on my STARLINK and was told that it would take about an hour and I declined to have it taken care of today an More

by salama8111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 08, 2025

Randy Marion Subaru responded

Thank you for taking the time to leave us this 5-star review!

January 25, 2025

Dealership Rating
Employee Rating

The service center folks are always kind and helpful. They explain things in a way I understand. Prices are good and work is excellent. More

by PINKYLEA23
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

January 23, 2025

Dealership Rating
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Excellent customer service, providing to and from transport. Great communication on all ends. Friendly drivers and clean waiting room More

by JOEL64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Wilburn, Aaron Forness, Jacob McMillen , Bob Myers

Dec 08, 2025

Randy Marion Subaru responded

Thank you so much for sharing your wonderful experience with us, and thank you for taking the time to leave a 5-star review!

January 22, 2025

Dealership Rating
Employee Rating

Wouldn’t take my subie anywhere else. Actually drive 1 1/2 hours to go here. I trust them to be honest about what is needed and pricing is reasonable. Jessica is the best! She goes above More

by BOGGSTRACI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 19, 2025

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Employee Rating

Great customer service, and the technician noticed I needed the oil change, too. So, I was able to take care of both the state inspection and the oil change at one time. I especially want to note that J More

by L.KAY.TUCKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Wilburn, Aaron Forness, Jacob McMillen , Joshua Elliott

January 19, 2025

Dealership Rating
Employee Rating

Excellent customer service and vehicle maintenance. Work completed on time. Kept informed of progress. Fair price. More

by MDMAURICE1
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

January 18, 2025

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Employee Rating

Pleasant visit, no issues and all involved were very pleasant. Will continue to have all servicing done there More

by GKIRK.BRADLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 17, 2025

Dealership Rating
Employee Rating

Jessica was - again - very courteous and professional. We appreciate her and the prompt work done by the techs. More

by THARRINGTON786
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 08, 2025

Randy Marion Subaru responded

Thank you for taking the time to leave us this 5-star review!

January 13, 2025

Dealership Rating
Employee Rating

Jason was great with helping us choose our first Subaru. The whole transaction was smooth and easy. More

by tsomers01
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Jason Spruill, Keeley Murphy

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