Aaron Forness
Aaron Forness at Randy Marion Subaru

Aaron Forness

Service Advisor

Randy Marion Subaru

301 West Plaza Drive
Mooresville, NC 28117

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4.9
167 Reviews

Dealership Experience

1 yr, 11 mos

Industry Experience

3 yrs, 3 mos

4.9

167 Reviews

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167 Reviews of Aaron Forness

May 25, 2026

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Employee Rating

Great place to get service for my Subaru! Easy to make appt and Aaron Foreness is always pleasant and helpful. Video of my vehicle is cool. Comfy waiting room. More

by SLKLAUS
Service Price Transparency
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Recommend Dealer
Yes
May 25, 2026

Randy Marion Subaru responded

Thanks for choosing us for your Subaru service; we’re glad scheduling was simple and Aaron made the process pleasant. We’re happy you enjoyed the video feature and comfortable waiting room. We look forward to assisting your Subaru again.

May 21, 2026

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I was having an issue with headlight alignment on my Subaru Outback. Service Advisor Aaron Forness listened to my concern and had my car quickly scheduled to be evaluated. The technician was able to qui More

by MATEOPILOT
Service Price Transparency
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Recommend Dealer
Yes
May 21, 2026

Randy Marion Subaru responded

Thank you for sharing your experience and for trusting Aaron and our service team with your Subaru Outback. We’re glad we could promptly correct the headlight alignment and get you back on the road safely. We appreciate your feedback and look forward to helping you again.

May 21, 2026

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This is a great dealer for service. I’m always out faster than I anticipated. I’m impressed with the video of my vehicle and take the advice of my service advisor. The only negative I c More

by susanmorse928
Service Price Transparency
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Recommend Dealer
Yes
May 24, 2026

Randy Marion Subaru responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.

May 19, 2026

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Always kind and caring customer service. They were willing to take me in for an oil change right away instead of make an appointment for me. I was pretty surprised that I did not need to wai More

by getthatjob910
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Recommend Dealer
Yes

Other Employees Tagged: Tim Lawson, Jacob McMillen

May 19, 2026

Randy Marion Subaru responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

May 12, 2026

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Very easy to work with. Love the video info when they are servicing your vehicle. Drive further to go to this one. Am sure you would like them too. More

by NICKJULY
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jessica Matos

May 12, 2026

Randy Marion Subaru responded

It’s wonderful to hear you found the process effortless and that the service videos added value. Knowing you’d drive farther for service on your Subaru Crosstrek is a great compliment. Thank you for recommending us to others.

May 09, 2026

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Probably the BEST dealership Ive been too. From the buying the car to using the service department there is no pressure and everyone is so kind. I have all my oil changes done here and the w More

by saeefamily4
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Recommend Dealer
Yes

Other Employees Tagged: Jessica Matos

May 11, 2026

Randy Marion Subaru responded

Thanks for sharing about your experience with Randy Marion Subaru. We appreciate your business and hope to see you again soon!

May 03, 2026

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Staff is very friendly and their service was fast and affordable. The only improvement could be better signage for where to lineup outside. I arrived before opening for an express oil change (no appointm More

by MJO1978
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Carson

May 04, 2026

Randy Marion Subaru responded

Thanks for sharing your thoughts about your experience. We appreciate your business and hope to see you again soon!

April 30, 2026

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Fast and efficient. Explained additional services I needed and why. I've never had a bad service experience here. More

by LMoore724
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Recommend Dealer
Yes
Apr 30, 2026

Randy Marion Subaru responded

It’s wonderful to know our team provided prompt, efficient service and walked you through the additional work on your Subaru Ascent. Hearing you consistently enjoy your visits encourages us to maintain these standards. We look forward to taking care of your Subaru again.

April 18, 2026

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Very professional and personable staff. They got the job done in a reasonable time frame. More

by rjay.moher
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Recommend Dealer
Yes
Apr 18, 2026

Randy Marion Subaru responded

Thank you for highlighting our friendly and skilled staff and our efficient service. Aaron and our team were happy to service your Subaru WRX in a timely manner. We look forward to assisting with your next maintenance visit.

April 17, 2026

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Quick service. Through description of cars underbody through video. Amazingly helpful. Courteous staff. Comfortable waiting room. More

by DEB03CHA
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Matos

Apr 17, 2026

Randy Marion Subaru responded

Thank you for noting our quick service and the underbody video walkthrough. We’re pleased our team’s helpful approach and the waiting room comfort stood out. We’ll share your kind words with Jessica and the rest of our staff.

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