Aaron Forness
Aaron Forness at Randy Marion Subaru

Aaron Forness

Service Advisor

Randy Marion Subaru

301 West Plaza Drive
Mooresville, NC 28117

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4.9
173 Reviews

Dealership Experience

2 yrs

Industry Experience

3 yrs, 4 mos

4.9

173 Reviews

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173 Reviews of Aaron Forness

June 16, 2026

Dealership Rating
Employee Rating

I appreciated the thorough inspections and corrective recommendations. It was great to be given a loaner car to use. More

by janthompson1229
Service Price Transparency
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Recommend Dealer
Yes
Jun 16, 2026

Randy Marion Subaru responded

Thank you for noting the thorough inspections and recommendations on your Subaru Outback. We’re glad Aaron and the team could arrange a loaner so you stayed on the road. We appreciate your trust in our service and look forward to assisting you again.

June 13, 2026

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They treat you with respect and they help you in the best way they can... More

by jwpayne1104
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Recommend Dealer
Yes

Other Employees Tagged: Adam Burke, Aaron Rourk

Jun 13, 2026

Randy Marion Subaru responded

It’s great to know our team treated you with respect and offered the support you needed. Congratulations on your new Subaru Outback and enjoy every mile ahead.

June 12, 2026

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Friendly, pays attention to details, keeps you in the loop as work progresses, pleased with results More

by kberck
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Recommend Dealer
Yes

Other Employees Tagged: Jessica Matos

Jun 12, 2026

Randy Marion Subaru responded

Thank you for sharing your experience with your Subaru Crosstrek service. We’re glad our team’s attention to detail and updates kept you informed and that you’re pleased with the results.

June 12, 2026

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Our experience was started with a truck repair at a sister dealership. RM GMC was repairing my Canyon truck and found too many electrical issues for me to be comfortable continuing to drive it so I tra More

by chuckbohler
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Recommend Dealer
Yes
Jun 12, 2026

Randy Marion Subaru responded

We’re thrilled the Forester Limited Touring gave you the confidence you were looking for after your Canyon experience, and even more glad you came back for a certified Pre-Owned Impreza. Thank you for the 5-star rating and for trusting Subaru with both purchases. We look forward to serving you again.

June 04, 2026

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Very happy with Randy Marion Subaru service. Very friendly, efficient and cost appropriate. Only negative is they just started charging 3% to use a credit card and car repair bills don’t always More

by jpbaird5
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Recommend Dealer
Yes
Jun 04, 2026

Randy Marion Subaru responded

We’re thrilled you found our Subaru Forester service friendly, efficient, and fairly priced. We apologize for the inconvenience of the new 3% credit card fee. Your feedback about payment options will be shared with our team.

May 28, 2026

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Bringing in my wife’s car for routine maintenance is quick and easy. Didn’t need an appointment, very convenient. More

by HIBDON_CRAIG
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Recommend Dealer
Yes
May 28, 2026

Randy Marion Subaru responded

Thank you for highlighting how easy it is to bring your Subaru Legacy in for maintenance without an appointment. Aaron and our team are pleased our drop-off process was quick and convenient for you and your wife. We appreciate your five-star review and look forward to your next visit.

May 25, 2026

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Great place to get service for my Subaru! Easy to make appt and Aaron Foreness is always pleasant and helpful. Video of my vehicle is cool. Comfy waiting room. More

by SLKLAUS
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Recommend Dealer
Yes
May 25, 2026

Randy Marion Subaru responded

Thanks for choosing us for your Subaru service; we’re glad scheduling was simple and Aaron made the process pleasant. We’re happy you enjoyed the video feature and comfortable waiting room. We look forward to assisting your Subaru again.

May 21, 2026

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I was having an issue with headlight alignment on my Subaru Outback. Service Advisor Aaron Forness listened to my concern and had my car quickly scheduled to be evaluated. The technician was able to qui More

by MATEOPILOT
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Recommend Dealer
Yes
May 21, 2026

Randy Marion Subaru responded

Thank you for sharing your experience and for trusting Aaron and our service team with your Subaru Outback. We’re glad we could promptly correct the headlight alignment and get you back on the road safely. We appreciate your feedback and look forward to helping you again.

May 21, 2026

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This is a great dealer for service. I’m always out faster than I anticipated. I’m impressed with the video of my vehicle and take the advice of my service advisor. The only negative I c More

by susanmorse928
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Recommend Dealer
Yes
May 24, 2026

Randy Marion Subaru responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.

May 19, 2026

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Always kind and caring customer service. They were willing to take me in for an oil change right away instead of make an appointment for me. I was pretty surprised that I did not need to wai More

by getthatjob910
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Tim Lawson, Jacob McMillen

May 19, 2026

Randy Marion Subaru responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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