Jessica Matos

I did not have appointment for oil change and tire rotation and was still given service and was out within 45 min. rotation and was still given service and was out within 45 min. More

by BARB6262 Verified Customer Verified Customer

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Jess Matos, service advisor, always very pleasant to deal with and the service is performed well. with and the service is performed well. More

by kentstoddard Verified Customer Verified Customer

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Jessica is fantastic! The communication is great with frequent updates and a video regarding the status of my vehicle. I had new my front brake serviced and an oil change The communication is great with frequent updates and a video regarding the status of my vehicle. I had new my front brake serviced and an oil change which was completed timely based on communication received. I would highly recommend this dealership's service department! More

by JAGIRARD93 Verified Customer Verified Customer

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Very easy to work with. Love the video info when they are servicing your vehicle. Drive further to go to this one. Am sure you would like them too. Love the video info when they are servicing your vehicle. Drive further to go to this one. Am sure you would like them too. More

by NICKJULY Verified Customer Verified Customer

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Probably the BEST dealership Ive been too. From the buying the car to using the service department there is no pressure and everyone is so kind. I have all my oil changes done here and the w From the buying the car to using the service department there is no pressure and everyone is so kind. I have all my oil changes done here and the wait is average, but the communication is second to none and the pricing is very acceptable. Jessica in the service department is fantastic and had the pleasure of working with Aaron the first time also, who was also a delight to deal with. More

by saeefamily4 Verified Customer Verified Customer

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Drove into Mooresville yesterday to go to Costco. As I was passing the Subaru dealership, I realized my oil needed to be changed in 100 miles. So I drove into the dealership and walked into the ser As I was passing the Subaru dealership, I realized my oil needed to be changed in 100 miles. So I drove into the dealership and walked into the service department. I told Jessica what I needed and was hoping she had an opening the next day. Well to my surprise Jessica was able to fit me in that same day so I would not have to make another trip into Mooresville. Thank you Jessica, great customer service. More

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This dealership had excellent customer service. Every person that we came in contact with was professional, friendly and helpful. We were particularly impressed with Tim Lawson, serv. Mgr, Jessica Every person that we came in contact with was professional, friendly and helpful. We were particularly impressed with Tim Lawson, serv. Mgr, Jessica Matos and a certain young mechanic, Ty, who followed up with us. More

by ogdtrout Verified Customer Verified Customer

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Randy Marion Subaru service dept is the best. Jess is my go to but when she is away, Jacob steps up. A+++ Jess is my go to but when she is away, Jacob steps up. A+++ More

by Janis P Verified Customer Verified Customer

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People were nice and service was wuick, but they didnt reset my maintenance reminder so it keeps coming up on my screen. They also broke a novelty knob i had over my push to start button. reset my maintenance reminder so it keeps coming up on my screen. They also broke a novelty knob i had over my push to start button. More

by dimperio66 Verified Customer Verified Customer

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Terrific all around as usual. Consistently the best dealership I have ever experienced from any brand. Consistently the best dealership I have ever experienced from any brand. More

by Gary58 Verified Customer Verified Customer

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