Mark Wilburn
Mark Wilburn at Randy Marion Subaru

Mark Wilburn

Service Advisor

Randy Marion Subaru

301 West Plaza Drive
Mooresville, NC 28117

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4.9
743 Reviews
4.9

743 Reviews

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743 Reviews of Mark Wilburn

May 20, 2026

Dealership Rating
Employee Rating

Always a pleasure to deal with this dealership whether its to purchase a vehicle or get service. Marc in the service department is such a pro and always very kind and helpful More

by katkerz70
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Josh Elliott

May 20, 2026

Randy Marion Subaru responded

It’s always a pleasure to welcome you back for sales and service. We’re glad Mark in service delivered professional and friendly care. Thank you for trusting us with your used Volkswagen Atlas Cross Sport.

May 19, 2026

Dealership Rating
Employee Rating

Randy Marion’s Subaru dealership is fill of a friendly, witty, knowledgeable and attentive group of people. I felt taken care of from start to finish. I especially valued the desire from everyone that help More

by Clara
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 19, 2026

Randy Marion Subaru responded

We’re thrilled to hear our attentive crew helped you find a Toyota RAV4 that feels just right. It’s wonderful to know you felt supported throughout the process and confident in our team’s care of you and your vehicle. Thank you for recommending us so highly.

May 03, 2026

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Mark Wilburn is the reason I continue to return to Randy Marion Subaru for all my service. More

by altp55
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Jacob McMillen

May 03, 2026

Randy Marion Subaru responded

We appreciate your 5-star review and are thrilled Mark keeps earning your trust. We look forward to providing outstanding care for your Subaru Crosstrek on your next visit.

April 28, 2026

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Polite, fast, & informative. Waiting room & bathrooms were clean. Comfortable seating. The representative is always keeping you informed More

by mimivinson1
Service Price Transparency
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Recommend Dealer
Yes
Apr 28, 2026

Randy Marion Subaru responded

We’re pleased the waiting room and restrooms were clean and comfortable. We’re glad Mark kept you informed during your Subaru Forester service. Thank you for sharing your positive experience.

April 22, 2026

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Terrific all around as usual. Consistently the best dealership I have ever experienced from any brand. More

by Gary58
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Brian Fogarty, Jessica Matos

Apr 22, 2026

Randy Marion Subaru responded

Thank you for the five-star rating and your continued support. It’s rewarding to hear our service consistently exceeds your expectations. We look forward to caring for your Subaru again.

April 21, 2026

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Mark Wilburn is always exceptional! He worked diligently with my insurance plan to make sure I got the best deal. He is always pleasant and very knowledgeable. I know I can always tr More

by CPETERSONUVA
Service Price Transparency
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Recommend Dealer
Yes
Apr 21, 2026

Randy Marion Subaru responded

It’s wonderful to hear Mark provided knowledgeable and pleasant support while coordinating with your insurance to secure the best outcome for your Subaru Outback. Thank you for trusting us with your service and we look forward to assisting you again.

April 21, 2026

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I have been a customer for 10+ years. I keep coming back because they're honest and fair about vehicle and service pricing More

by frontsight82
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Apr 21, 2026

Randy Marion Subaru responded

Thank you for trusting us for over ten years. We’re glad our honest approach and transparent pricing keeps you coming back. We appreciate caring for your Subaru Crosstrek and look forward to your next visit.

April 20, 2026

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Employee Rating

Always a good day at Randi Marion, Mooresville. They are the best! This was a first time oil change for the vehicle … my third Subaru More

by BAPRESTON918
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Service Communication
Recommend Dealer
Yes
Apr 21, 2026

Randy Marion Subaru responded

Thanks for sharing your thoughts about your experience with Randy Marion Subaru. We appreciate your business and hope to see you again soon!

April 15, 2026

Dealership Rating
Employee Rating

Aaron Rourk is the best sales associate my wife and I have ever worked with at any car dealership. We have bought numerous Subaru vehicles from him and Randy Marion Subaru. He genuinely cares about hi More

by joeniggel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 15, 2026

Randy Marion Subaru responded

We’re delighted that Aaron provided such attentive support when you chose your new Subaru Outback. Your continued trust in us over the years means a lot. Thank you for sharing your experience and for the 5-star rating.

April 14, 2026

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Employee Rating

FANTASTIC SERVICE EXPERIENCE ALL THE WAY AROUND! ! GREAT PRICE ON THE TIRES I WANTED. HIGHLY RECOMMEND! More

by ASHTON12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 14, 2026

Randy Marion Subaru responded

We appreciate you sharing your experience with our team for your Audi Q7 service and the value you found on those tires. Your recommendation means a lot, and we look forward to helping you again.

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