Mark Wilburn | Page 2

Once again, Carson put a lot of time into making sure that everything was taken care of on my Solterra. He researched a possible software update and found that we were already up-to-date on that situati that everything was taken care of on my Solterra. He researched a possible software update and found that we were already up-to-date on that situation. The needed part was ordered and installed, and we were given a loaner to use while the vehicle was in the shop. More

by nortone1072 Verified Customer Verified Customer

Print

Everyone at the dealership is a pleasure to work with. From the service department to the sales department very employee is courteous and professional. From the service department to the sales department very employee is courteous and professional. More

by rennphyllis Verified Customer Verified Customer

Print

We had a damaged tire and wheel r from hitting an object on Interstate 40 and needed emergency repair. Mark and his team took great care of us and provided us with a loaner vehicle so we could continue our on Interstate 40 and needed emergency repair. Mark and his team took great care of us and provided us with a loaner vehicle so we could continue our trip to Raleigh. Repair work was done ima profanner and communication on the state was daily. I couldn’t be more satisfied. More

by JABASSLER Verified Customer Verified Customer

Print

My Crosstrek app and screen indicated an error for the emergency system and the technician indicated that it was an app issue. Then I explained to them that it was showing up on the car screen as well. emergency system and the technician indicated that it was an app issue. Then I explained to them that it was showing up on the car screen as well. I was told that the technician reset the error and I was good to go. Well, the light, next to the SOS button is still red. I have not brought it back due to my schedule. I am not sure the technician even noticed the light. Also, the app still indicates an issue. More

by drkrampepper Verified Customer Verified Customer

Print

Mark was great! He addressed all the issues with my Legacy in a timely matter with great over the top customer care! He is a valuable asset to Randy Marion and I loo He addressed all the issues with my Legacy in a timely matter with great over the top customer care! He is a valuable asset to Randy Marion and I look for many years of great professional service with him and his excellent techs. More

by stevesokolski Verified Customer Verified Customer

Print

We love and trust Randy Marion Subaru. The Service Department is excellent. Mark Wilburn is an exceptional service manager and always makes certain we are well informed about needed serv The Service Department is excellent. Mark Wilburn is an exceptional service manager and always makes certain we are well informed about needed service - including necessary service on next scheduled visit More

by joeniggel Verified Customer Verified Customer

Print

The Randy Marion Subaru staff provided excellent customer care and service of my vehicle in a timely manner. care and service of my vehicle in a timely manner. More

by anne.lowrance Verified Customer Verified Customer

Print

Quick service, good people and reasonable prices. It was easy to schedule a time to come in. It was easy to schedule a time to come in. More

by CES9705 Verified Customer Verified Customer

Print

Very efficient. Courteous. Workmanship was very good. Kept me informed throughout the repair process. Thanks Courteous. Workmanship was very good. Kept me informed throughout the repair process. Thanks More

by swonuke Verified Customer Verified Customer

Print

The master techs are knowledgeable. All staff are helpful and ready to assist with any questions I had All staff are helpful and ready to assist with any questions I had More

by ZACHWITTERBUSINESS Verified Customer Verified Customer

Print