Jessica Matos
Jessica Matos at Randy Marion Subaru

Jessica Matos | Page 22

Service Advisor

Randy Marion Subaru

301 West Plaza Drive
Mooresville, NC 28117

Contact Me
4.9
225 Reviews

Dealership Experience

2 yrs, 11 mos

Industry Experience

7 yrs, 2 mos

Languages Spoken

English English

4.9

225 Reviews

Write a Review

225 Reviews of Jessica Matos

February 02, 2025

Dealership Rating
Employee Rating

Went out of their way to accomodate me, give me a loaner, and provide excellent service under warranty when they didn't have to. Can't say enough good things! Jessica is awesome! More

by kirschjeffrey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

February 01, 2025

Dealership Rating
Employee Rating

Service went well and quickly. Not sure about getting handed an envelope as soon as I sat down giving me trade advice. More

by kikajohn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 08, 2025

Randy Marion Subaru responded

Thank you for taking the time to leave us this 5-star review!

January 31, 2025

Dealership Rating
Employee Rating

I have been very pleased with my interactions with Jess and Ryan in service and Josh in sales! More

by donielle.gregory
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keeley Murphy , Josh Elliott

Dec 08, 2025

Randy Marion Subaru responded

Thank you for taking the time to leave us this 5-star review!

January 31, 2025

Dealership Rating
Employee Rating

Quick service. Resolution to charges for maintenance. Knowledgeable about what is needed for auto. Friendly More

by dphillips0731
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 08, 2025

Randy Marion Subaru responded

Thank you for taking the time to leave us this 5-star review!

January 27, 2025

Dealership Rating
Employee Rating

Stopped by and got my car inspected. Nice, professional and friendly service dept as always. In and out in under 30 minutes. More

by JOYCLARY
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Dec 08, 2025

Randy Marion Subaru responded

Thank you for taking the time to leave us this 5-star review!

January 27, 2025

Dealership Rating
Employee Rating

I stopped in on Thursday to pick up my license plate and inquired about a recall that I received on my STARLINK and was told that it would take about an hour and I declined to have it taken care of today an More

by salama8111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 08, 2025

Randy Marion Subaru responded

Thank you for taking the time to leave us this 5-star review!

January 25, 2025

Dealership Rating
Employee Rating

The service center folks are always kind and helpful. They explain things in a way I understand. Prices are good and work is excellent. More

by PINKYLEA23
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

January 23, 2025

Dealership Rating
Employee Rating

Excellent customer service, providing to and from transport. Great communication on all ends. Friendly drivers and clean waiting room More

by JOEL64
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Wilburn, Aaron Forness, Jacob McMillen , Bob Myers

Dec 08, 2025

Randy Marion Subaru responded

Thank you so much for sharing your wonderful experience with us, and thank you for taking the time to leave a 5-star review!

January 22, 2025

Dealership Rating
Employee Rating

Wouldn’t take my subie anywhere else. Actually drive 1 1/2 hours to go here. I trust them to be honest about what is needed and pricing is reasonable. Jessica is the best! She goes above More

by BOGGSTRACI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 19, 2025

Dealership Rating
Employee Rating

Great customer service, and the technician noticed I needed the oil change, too. So, I was able to take care of both the state inspection and the oil change at one time. I especially want to note that J More

by L.KAY.TUCKER
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Mark Wilburn, Aaron Forness, Jacob McMillen , Joshua Elliott

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