Jessica Matos
Jessica Matos at Randy Marion Subaru

Jessica Matos | Page 21

Service Advisor

Randy Marion Subaru

301 West Plaza Drive
Mooresville, NC 28117

Contact Me
4.9
218 Reviews

Dealership Experience

2 yrs, 9 mos

Industry Experience

7 yrs

Languages Spoken

English English

4.9

218 Reviews

Write a Review

218 Reviews of Jessica Matos

February 05, 2025

Dealership Rating
Employee Rating

I always get the absolute best service. I would recommend to everyone. Always courteous, and gave me a loaner vehicle while my car was being repaired. Jacob was top notch!! I’ve always been More

by makeupastar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 08, 2025

Randy Marion Subaru responded

Thank you for taking the time to leave us this 5-star review!

February 03, 2025

Dealership Rating
Employee Rating

If I could give 10 stars, I would! Friendly & courteous staff; excellent communication, especially with help prioritizing service needs. We've been coming here for 12 years - and hav More

by UF_ANGEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 08, 2025

Randy Marion Subaru responded

Thank you for taking the time to leave us this 5-star review!

February 02, 2025

Dealership Rating
Employee Rating

Great customer service! Comfortable lounge area. Great communication regarding service needed and when completed. 100 % satisfied! More

by MACAMPBELL2
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 08, 2025

Randy Marion Subaru responded

Thank you for taking the time to leave us this 5-star review!

February 02, 2025

Dealership Rating
Employee Rating

Went out of their way to accomodate me, give me a loaner, and provide excellent service under warranty when they didn't have to. Can't say enough good things! Jessica is awesome! More

by kirschjeffrey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

February 01, 2025

Dealership Rating
Employee Rating

Service went well and quickly. Not sure about getting handed an envelope as soon as I sat down giving me trade advice. More

by kikajohn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 08, 2025

Randy Marion Subaru responded

Thank you for taking the time to leave us this 5-star review!

January 31, 2025

Dealership Rating
Employee Rating

I have been very pleased with my interactions with Jess and Ryan in service and Josh in sales! More

by donielle.gregory
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keeley Murphy , Josh Elliott

Dec 08, 2025

Randy Marion Subaru responded

Thank you for taking the time to leave us this 5-star review!

January 31, 2025

Dealership Rating
Employee Rating

Quick service. Resolution to charges for maintenance. Knowledgeable about what is needed for auto. Friendly More

by dphillips0731
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 08, 2025

Randy Marion Subaru responded

Thank you for taking the time to leave us this 5-star review!

January 27, 2025

Dealership Rating
Employee Rating

Stopped by and got my car inspected. Nice, professional and friendly service dept as always. In and out in under 30 minutes. More

by JOYCLARY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 08, 2025

Randy Marion Subaru responded

Thank you for taking the time to leave us this 5-star review!

January 27, 2025

Dealership Rating
Employee Rating

I stopped in on Thursday to pick up my license plate and inquired about a recall that I received on my STARLINK and was told that it would take about an hour and I declined to have it taken care of today an More

by salama8111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 08, 2025

Randy Marion Subaru responded

Thank you for taking the time to leave us this 5-star review!

January 25, 2025

Dealership Rating
Employee Rating

The service center folks are always kind and helpful. They explain things in a way I understand. Prices are good and work is excellent. More

by PINKYLEA23
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
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