Jessica Matos | Page 21

I stopped in on Thursday to pick up my license plate and inquired about a recall that I received on my STARLINK and was told that it would take about an hour and I declined to have it taken care of today an inquired about a recall that I received on my STARLINK and was told that it would take about an hour and I declined to have it taken care of today and inquired about a Saturday appointment and was told that I could have 1:15 appointment for Saturday. I arrived about 30 minutes early on Saturday and was informed that the service department was really busy and I told the service staff that it was okay and that I was early for my appointment and she then informed me that I didn’t have an appointment. She wanted to know who scheduled the appointment for me. It was the female at this same counter, I’m pretty sure she is the same person. More

by salama8111 Verified Customer Verified Customer

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The service center folks are always kind and helpful. They explain things in a way I understand. Prices are good and work is excellent. They explain things in a way I understand. Prices are good and work is excellent. More

by PINKYLEA23 Verified Customer Verified Customer

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Excellent customer service, providing to and from transport. Great communication on all ends. Friendly drivers and clean waiting room transport. Great communication on all ends. Friendly drivers and clean waiting room More

by JOEL64 Verified Customer Verified Customer

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Wouldn’t take my subie anywhere else. Actually drive 1 1/2 hours to go here. I trust them to be honest about what is needed and pricing is reasonable. Jessica is the best! She goes above Actually drive 1 1/2 hours to go here. I trust them to be honest about what is needed and pricing is reasonable. Jessica is the best! She goes above and beyond to help however she can and make it a good experience every time!! More

by BOGGSTRACI Verified Customer Verified Customer

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Great customer service, and the technician noticed I needed the oil change, too. So, I was able to take care of both the state inspection and the oil change at one time. I especially want to note that J needed the oil change, too. So, I was able to take care of both the state inspection and the oil change at one time. I especially want to note that Joshua Elliot did a great job of getting a quote on my trade in value and offer on the 2025 crosstrek limited. I decided to wait until after mid April, but will be in ti see him and you then. More

by L.KAY.TUCKER Verified Customer Verified Customer

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Excellent customer service and vehicle maintenance. Work completed on time. Kept informed of progress. Fair price. Work completed on time. Kept informed of progress. Fair price. More

by MDMAURICE1 Verified Customer Verified Customer

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Pleasant visit, no issues and all involved were very pleasant. Will continue to have all servicing done there pleasant. Will continue to have all servicing done there More

by GKIRK.BRADLEY Verified Customer Verified Customer

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Jessica was - again - very courteous and professional. We appreciate her and the prompt work done by the techs. We appreciate her and the prompt work done by the techs. More

by THARRINGTON786 Verified Customer Verified Customer

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Jason was great with helping us choose our first Subaru. The whole transaction was smooth and easy. The whole transaction was smooth and easy. More

by tsomers01 Verified Customer Verified Customer

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The service center at Randy Marion Subaru in Mooresville has been a refreshing experience. I have gone to others dealership for service and this is by far best of all time. They actually care for you and yo has been a refreshing experience. I have gone to others dealership for service and this is by far best of all time. They actually care for you and your automobile. Professional and honest. Want to shout out to Jessica Matos for her amazing care and customer service. More

by bikelady14 Verified Customer Verified Customer

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