Jessica Matos
Jessica Matos at Randy Marion Subaru

Jessica Matos | Page 19

Service Advisor

Randy Marion Subaru

301 West Plaza Drive
Mooresville, NC 28117

Contact Me
4.9
201 Reviews

Dealership Experience

2 yrs, 7 mos

Industry Experience

6 yrs, 10 mos

Languages Spoken

English English

4.9

201 Reviews

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201 Reviews of Jessica Matos

February 09, 2025

Dealership Rating
Employee Rating

Always pleasant,tell me approximately how long my wait will be. When my car is ready, they explain what was done and what I owe. More

by NANAPAPAX5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 08, 2025

Randy Marion Subaru responded

Thank you for taking the time to leave us this 5-star review!

February 07, 2025

Dealership Rating
Employee Rating

Jessica is the best! !! The dealerships service dept is always so nice to us. We love going there More

by FARRELL.JEANNIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 08, 2025

Randy Marion Subaru responded

Thank you for taking the time to leave us this 5-star review!

February 06, 2025

Dealership Rating
Employee Rating

Very responsive and took the time to understand the challenge with my vehicle. Very friendly and knowledgable. More

by btonceltic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mechanic Fred

February 05, 2025

Dealership Rating
Employee Rating

I always get the absolute best service. I would recommend to everyone. Always courteous, and gave me a loaner vehicle while my car was being repaired. Jacob was top notch!! I’ve always been More

by makeupastar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 08, 2025

Randy Marion Subaru responded

Thank you for taking the time to leave us this 5-star review!

February 03, 2025

Dealership Rating
Employee Rating

If I could give 10 stars, I would! Friendly & courteous staff; excellent communication, especially with help prioritizing service needs. We've been coming here for 12 years - and hav More

by UF_ANGEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 08, 2025

Randy Marion Subaru responded

Thank you for taking the time to leave us this 5-star review!

February 02, 2025

Dealership Rating
Employee Rating

Great customer service! Comfortable lounge area. Great communication regarding service needed and when completed. 100 % satisfied! More

by MACAMPBELL2
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 08, 2025

Randy Marion Subaru responded

Thank you for taking the time to leave us this 5-star review!

February 02, 2025

Dealership Rating
Employee Rating

Went out of their way to accomodate me, give me a loaner, and provide excellent service under warranty when they didn't have to. Can't say enough good things! Jessica is awesome! More

by kirschjeffrey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

February 01, 2025

Dealership Rating
Employee Rating

Service went well and quickly. Not sure about getting handed an envelope as soon as I sat down giving me trade advice. More

by kikajohn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 08, 2025

Randy Marion Subaru responded

Thank you for taking the time to leave us this 5-star review!

January 31, 2025

Dealership Rating
Employee Rating

I have been very pleased with my interactions with Jess and Ryan in service and Josh in sales! More

by donielle.gregory
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keeley Murphy , Josh Elliott

Dec 08, 2025

Randy Marion Subaru responded

Thank you for taking the time to leave us this 5-star review!

January 31, 2025

Dealership Rating
Employee Rating

Quick service. Resolution to charges for maintenance. Knowledgeable about what is needed for auto. Friendly More

by dphillips0731
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 08, 2025

Randy Marion Subaru responded

Thank you for taking the time to leave us this 5-star review!

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