Jessica Matos
Jessica Matos at Randy Marion Subaru

Jessica Matos | Page 18

Service Advisor

Randy Marion Subaru

301 West Plaza Drive
Mooresville, NC 28117

Contact Me
4.9
210 Reviews

Dealership Experience

2 yrs, 8 mos

Industry Experience

6 yrs, 11 mos

Languages Spoken

English English

4.9

210 Reviews

Write a Review

210 Reviews of Jessica Matos

March 08, 2025

Dealership Rating
Employee Rating

Because I had a broken leg and could not drive, I fully expected to be charged for the pick up and delivery service and it was a wonderful surprise that Randy Marion made this a complimentary service. Also More

by CRHREALTY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 01, 2025

Randy Marion Subaru responded

Thank you for sharing your positive experience with us! We greatly appreciate your feedback.

March 08, 2025

Dealership Rating
Employee Rating

I had a tire losing air on a nasty weather day. Snow and icy roads. Not only was the service team there they also fit me in. Great team! More

by JRSM715
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 01, 2025

Randy Marion Subaru responded

Thank you for sharing your positive experience with us! We greatly appreciate your feedback.

March 06, 2025

Dealership Rating
Employee Rating

Best service center in town! Everyone is helpful and always goes above and beyond to make sure the experience is great and stress free! More

by JFUM917
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 01, 2025

Randy Marion Subaru responded

Thank you for sharing your positive experience with us! We greatly appreciate your feedback.

March 02, 2025

Dealership Rating
Employee Rating

Great, friendly service. Issue with the vehicle was resolved. Loaner was provided by the dealership. More

by mrpeacock
Service Communication
Recommend Dealer
Yes
Dec 01, 2025

Randy Marion Subaru responded

Thank you for sharing your positive experience with us! We greatly appreciate your feedback.

March 01, 2025

Dealership Rating
Employee Rating

Excellent service, from checking in to checking out! Friendly service manager kept me informed by text when my car was ready! More

by MACAMPBELL2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 01, 2025

Randy Marion Subaru responded

Thank you for sharing your positive experience with us! We greatly appreciate your feedback.

February 28, 2025

Dealership Rating
Employee Rating

Excellent service; so helpful and thorough. Loved the video of what was being done with my vehicle. More

by kann1000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 01, 2025

Randy Marion Subaru responded

Thank you for sharing your positive experience with us! We greatly appreciate your feedback.

February 26, 2025

Dealership Rating
Employee Rating

Jess gave excellent service, staff was professional, waiting room was comfortable and well laid out to comfortably accommodate a lot of people. Great service! More

by cedlad7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 08, 2025

Randy Marion Subaru responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Randy Marion Subaru!

February 24, 2025

Dealership Rating
Employee Rating

Great customer service, very pleased with their attention and kindness. 100% recommended for every body More

by SARAIGALAVIZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 08, 2025

Randy Marion Subaru responded

Thank you for taking the time to leave us this 5-star review!

February 23, 2025

Dealership Rating
Employee Rating

Very kind people. Helpful with explaining what my vehicle may need in the near future. More

by GEO.MILS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 08, 2025

Randy Marion Subaru responded

Thank you for taking the time to leave us this 5-star review!

February 23, 2025

Dealership Rating
Employee Rating

Jessica is so pleasant and easy to work with. Car was ready as stated. Drop off and pick were easy. More

by NOROLS39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 08, 2025

Randy Marion Subaru responded

Thank you for taking the time to leave us this 5-star review!

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