Jessica Matos
Jessica Matos at Randy Marion Subaru

Jessica Matos | Page 17

Service Advisor

Randy Marion Subaru

301 West Plaza Drive
Mooresville, NC 28117

Contact Me
4.9
210 Reviews

Dealership Experience

2 yrs, 8 mos

Industry Experience

6 yrs, 11 mos

Languages Spoken

English English

4.9

210 Reviews

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210 Reviews of Jessica Matos

March 28, 2025

Dealership Rating
Employee Rating

Randy Marion Subaru is a relaxing environment where I can get my car worked on, get some work done on my laptop, watch a little tv, grab a snack, and talk to personable people. More

by FREDERICK.FREY86
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Dec 01, 2025

Randy Marion Subaru responded

Thank you for sharing your positive experience with us! We greatly appreciate your feedback.

March 26, 2025

Dealership Rating
Employee Rating

My purchase experience of Forester 2025 was excellent. The process was very efficient and professional. More

by peteranthonyxx1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Aaron Rourk

Dec 01, 2025

Randy Marion Subaru responded

Thank you for sharing your positive experience with us! We greatly appreciate your feedback.

March 22, 2025

Dealership Rating
Employee Rating

All associates and technicians were attentive a seemed personally interested. I was very impressed . Thanks More

by KEVINGETCHELL6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 01, 2025

Randy Marion Subaru responded

Thank you for sharing your positive experience with us! We greatly appreciate your feedback.

March 18, 2025

Dealership Rating
Employee Rating

They always keep me apprised of the condition of my vehicle. I appreciate the green, yellow, and red coding they use to alert me about the status of upcoming possible work that will need to be done so More

by rnorrisc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 01, 2025

Randy Marion Subaru responded

Thank you for sharing your positive experience with us! We greatly appreciate your feedback.

March 16, 2025

Dealership Rating
Employee Rating

Excellent service, great staff, and appointment started on time and was wrapped up on time. More

by Outdoors30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 01, 2025

Randy Marion Subaru responded

Thank you for sharing your positive experience with us! We greatly appreciate your feedback.

March 14, 2025

Dealership Rating
Employee Rating

We were very pleased with the work and service we received. Jennifer Matos was superb with customer service. More

by GEO.MILS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 01, 2025

Randy Marion Subaru responded

Thank you for sharing your positive experience with us! We greatly appreciate your feedback.

March 14, 2025

Dealership Rating
Employee Rating

I have always been happy with the service I have received. They have recently helped us with our car. More

by CONNERJERRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 01, 2025

Randy Marion Subaru responded

Thank you for sharing your positive experience with us! We greatly appreciate your feedback.

March 14, 2025

Dealership Rating
Employee Rating

Fast and very friendly service. Great service advisors. Was so happy to be able to take my Lexus there for inspection. More

by BDONOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jacob McMillen

Dec 01, 2025

Randy Marion Subaru responded

Thank you for sharing your positive experience with us! We greatly appreciate your feedback.

March 12, 2025

Dealership Rating
Employee Rating

Very efficient. On time. Very friendly. I am now on my tenth Subaru in our family. Keep up the good work. More

by TOMBURKETTC6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 01, 2025

Randy Marion Subaru responded

Thank you for sharing your positive experience with us! We greatly appreciate your feedback.

March 08, 2025

Dealership Rating
Employee Rating

Excellent fast service. Love the video of the car and what needed to be repaired More

by DEBWAGNER0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 01, 2025

Randy Marion Subaru responded

Thank you for sharing your positive experience with us! We greatly appreciate your feedback.

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