Eddie Marshall | Page 8
Commercial Service Advisor
Southern Ford
12896 Jefferson Avenue
Newport News, VA 23608
208 Reviews
Write a Review208 Reviews of Eddie Marshall
May 30, 2025
Whenever I come in to get my vehicle serviced, she is always quick to respond and make sure all bases are covered so the vehicle can be fixed and repaired correctly and give them back to me in a timely m always quick to respond and make sure all bases are covered so the vehicle can be fixed and repaired correctly and give them back to me in a timely manner More
Other Employees Tagged: Stephanie Spangler
May 29, 2025
Overall this dealership is pretty good. The biggest issue is the disconnect between the different departments. That tends to result in wrong parts being ordered or items not completed. Whic The biggest issue is the disconnect between the different departments. That tends to result in wrong parts being ordered or items not completed. Which ultimately results in lost of time. More
Other Employees Tagged: Alicia Chapman-Jones, Stephanie Spangler, Robert Johnson , DAKOTA BOOTH, MATTHEW CARTER, Jeff Dobson, JOSEPH HOBLEY, QUERIDA WILLIAMS
May 29, 2025
Eddie Marshall made sure to get the transit van in and serviced in a quick and timely fashion. Yulia Conway did an excellent job of setting the appointment and communicating time expectations for the serv serviced in a quick and timely fashion. Yulia Conway did an excellent job of setting the appointment and communicating time expectations for the service. More
Other Employees Tagged: Kim Boone, Manny Patel, Kelcey Jordan , Joe Jensen, Jake Lynch, ROBERT MUIR, JARED STARK, Guy Stewart, Chris Vandenheede, Yulia Conway
May 17, 2025
Second time I’ve been in for oil change and tire rotation recently and both times the tires were not rotated. Had to reschedule and return both times for the rotation. recently and both times the tires were not rotated. Had to reschedule and return both times for the rotation. More
May 13, 2025
Your Service was awesome. I would recommend anyone to your dealership. Thank you sincerely.🙂 I am very please with my vehicle thank you again I would recommend anyone to your dealership. Thank you sincerely.🙂 I am very please with my vehicle thank you again More
Other Employees Tagged: Alicia Chapman-Jones, Stephanie Spangler, Robert Johnson , Jeff Dobson, JOSEPH HOBLEY, QUERIDA WILLIAMS
May 09, 2025
Excellent service! The service department and the used car sales department were both very helpful and accommodating. The service department and the used car sales department were both very helpful and accommodating. More
Other Employees Tagged: Kelcey Jordan , ROBERT MUIR, Guy Stewart
March 27, 2025
Eddie over in commercial service always takes care of my Truck and does so in a polite professional manner. Never had a problem using the commercial service side at Southern Ford. Truck and does so in a polite professional manner. Never had a problem using the commercial service side at Southern Ford. More

