Stephanie Spangler
Stephanie Spangler at Southern Ford

Stephanie Spangler

Service Advisor

Southern Ford

12896 Jefferson Avenue
Newport News, VA 23608

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4.9
812 Reviews
4.9

812 Reviews

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812 Reviews of Stephanie Spangler

July 01, 2026

Dealership Rating
Employee Rating

Brought my car in for some work that was needed They were able to tell me pretty quickly what I was gonna need how much it would cost and when they could do it. Have my car back within a few days Problem sol More

by BJHERNA1963
Recommend Dealer
Yes

Other Employees Tagged: Stephanie Spangler

July 01, 2026

Dealership Rating
Employee Rating

Excellent Service Sales and Service, will recommend friends and relatives to buy any use or new car or truck from Southern Ford and recommend to see Josh Cobb. More

by JONES.ED0011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 29, 2026

Dealership Rating
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Went there for paint and upholstery issues it was supposed to be covered through Ford never got a response More

by STEFFANIESERVISS88
Recommend Dealer
No

Other Employees Tagged: Stephanie Spangler

June 28, 2026

Dealership Rating
Employee Rating

Great service from Southern Ford and especially Stephanie. I was getting ready to settle in for a long wait when she came to get me saying, 'all done!'. Very impressivve! More

by ROZSTORM
Recommend Dealer
Yes

Other Employees Tagged: Stephanie Spangler

June 28, 2026

Dealership Rating
Employee Rating

Only experienced service when picking up vehicle as vehicle was left overnight. Pickup was flawless and curteous. Thank you. More

by ROZSTORM
Recommend Dealer
Yes

Other Employees Tagged: Stephanie Spangler

June 26, 2026

Dealership Rating
Employee Rating

Stephanie Spangler is Fantastic! ! I'm always taken care of when I bring my vehicle in for service. You have a great team there. More

by DANIELLLOYD213
Recommend Dealer
Yes

Other Employees Tagged: Stephanie Spangler

June 26, 2026

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Employee Rating

Stephanie is always on the top of things here at Southern Ford! She does a great job and is a wonderful person! Always makes sure that I’m taken care of as a customer! More

by Matthew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 25, 2026

Dealership Rating
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Everybody was very professional. Stephanie was absolutely awesome and the weight was not as bad as I had anticipated. Everyone was very helpful. More

by Linda.vandyke
Recommend Dealer
Yes

Other Employees Tagged: Stephanie Spangler

June 25, 2026

Dealership Rating
Employee Rating

Very well informed I'm the vehicle I have no problem scheduling for them to pick up or return vehicle More

by kisheppe
Recommend Dealer
Yes

Other Employees Tagged: Stephanie Spangler

Jun 25, 2026

Southern Ford responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

June 25, 2026

Dealership Rating
Employee Rating

It took 3wks to get any communication and service with my vehicle. Customer service was lousy. More

by BES1CLETA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jun 25, 2026

Southern Ford responded

"BES1CLETA" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialvnf@drivingsouthern.com or respond directly to this message with the requested information. We hope to hear back from you soon.

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