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Eddie Marshall
Eddie Marshall at Southern Ford

Eddie Marshall | Page 21

Commercial Service Advisor

Southern Ford

12896 Jefferson Avenue
Newport News, VA 23608

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4.8
208 Reviews
4.8

208 Reviews

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208 Reviews of Eddie Marshall

February 29, 2024

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Employee Rating

Mr. Marshall and the team were excellent. My vehicle was serviced while I waited, which didn't take long. More

by PMCRICHARDS
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Recommend Dealer
Yes
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February 29, 2024

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Always a pleasure to have them do maintenance on our company truck. They help me keep it running and safe to use. More

by GARY.MCCARDELL
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Yes
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February 28, 2024

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Southern Ford has great fast service and great communication. Pricing is competitive and also fair. More

by sshenhance23
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Yes
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February 20, 2024

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Great service, I will continue to bring my vehicles in for service and inspections in the future More

by WGHARKY
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Alicia Chapman-Jones, Stephanie Spangler , JON CONWAY, Jeff Dobson, SCOTT MIKULEC, EDWIN WARREN, QUERIDA WILLIAMS

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Feb 20, 2024

Southern Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

November 07, 2023

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Great work they did on my car. Very professional staff and clean environment and friendly. More

by emack_48197
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alicia Chapman-Jones, Stephanie Spangler , JON CONWAY, Jeff Dobson, ALLEN HARTMAN, SCOTT MIKULEC, QUERIDA WILLIAMS

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November 04, 2023

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This dealership will work very hard to get you approved on any vehicle and make it happen, trust and believe, and service will make sure you’re taking care of in a very fast way… More

by dj KrAzY KrAz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alicia Chapman-Jones, Stephanie Spangler , JON CONWAY, Jeff Dobson, ALLEN HARTMAN, Joe Jensen, SCOTT MIKULEC, BYRON REESE, QUERIDA WILLIAMS, Gabriel

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Nov 06, 2023

Southern Ford responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

October 31, 2023

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Employee Rating

Technicians handled my vehicle with care and vehicle was left as clean as it arrived. Work was completed in a timely manner. Advisors were very friendly and helpful. More

by Sixfaces7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: QUERIDA WILLIAMS

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Nov 01, 2023

Southern Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

October 25, 2023

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Employee Rating

Everybody is very polite and with your attitude to always serve customers I am very pleased with the service More

by zunma1967
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alicia Chapman-Jones, Stephanie Spangler , JON CONWAY, Jeff Dobson, ALLEN HARTMAN, SCOTT MIKULEC, QUERIDA WILLIAMS

Report | Print
Oct 25, 2023

Southern Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

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