Eddie Marshall | Page 9
Commercial Service Advisor
Southern Ford
12896 Jefferson Avenue
Newport News, VA 23608
208 Reviews
Write a Review208 Reviews of Eddie Marshall
March 26, 2025
When I needed to have my vehicle checked due to the engine light coming on just a couple weeks after an oil change they got me in quickly and resolved the issue fast. engine light coming on just a couple weeks after an oil change they got me in quickly and resolved the issue fast. More
Other Employees Tagged: QUERIDA WILLIAMS
March 20, 2025
I have been truly pleased with every aspect of my dealings with Southern Ford. I tell folks if they have worries about the car buying experience they will find a welcoming atmosphere at Sourhern dealings with Southern Ford. I tell folks if they have worries about the car buying experience they will find a welcoming atmosphere at Sourhern More
Other Employees Tagged: Alicia Chapman-Jones, Stephanie Spangler, Robert Johnson , JON CONWAY, Jeff Dobson, EDWIN WARREN, QUERIDA WILLIAMS
March 11, 2025
Their focus on customer service is outstanding. Clear communication to ensure all the customer needs and wants were met without pushing for extra services that were not needed. Also very patient wh Clear communication to ensure all the customer needs and wants were met without pushing for extra services that were not needed. Also very patient when dealing with frustrating 3rd party warranty company and difficult policies. More
February 20, 2025
I gave one star because I couldn’t make it any lower. This is the absolute worst service center I have encountered This is the absolute worst service center I have encountered More
Other Employees Tagged: Kim Boone, Alicia Chapman-Jones, Stephanie Spangler, Kelcey Jordan , JON CONWAY, Jeff Dobson, Patrick George, EDWIN WARREN, QUERIDA WILLIAMS
February 19, 2025
The service advisor Eddie and technician provided top notch repair service to my 2023 F-350. Thank you to the technician who repaired my power steering return hose. There was no mess under the hood whil notch repair service to my 2023 F-350. Thank you to the technician who repaired my power steering return hose. There was no mess under the hood while the new hose was replaced and everything wiped downed back to order. More
February 12, 2025
very friendly and outgoing. .met all my needs. I liked the experience and the communication .met all my needs. I liked the experience and the communication More
Other Employees Tagged: Alicia Chapman-Jones, Stephanie Spangler , JON CONWAY, Jeff Dobson, EDWIN WARREN, QUERIDA WILLIAMS

