Christian Stark | Page 2

VERY GOOD ! Very Timely Communication and Service was outstanding! Happy that we bought at Koons Very Timely Communication and Service was outstanding! Happy that we bought at Koons More

by jerryernest4 Verified Customer Verified Customer

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Tones has taken care of my vehicle. They've done a good job so far And I hope they keep up the good work They've done a good job so far And I hope they keep up the good work More

by ronaldfrado Verified Customer Verified Customer

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The problem that I paid $1244. 00 to repair came back the very next day. 00 to repair came back the very next day. More

by bnwiley77 Verified Customer Verified Customer

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Great service. Got me a rental car for two days and kept me informed about my truck Got me a rental car for two days and kept me informed about my truck More

by jeff60.jr Verified Customer Verified Customer

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I was very pleased with Koons White Marsh Chevrolet as a dealership of used cars. I bought a 2022 Honda Odyssey. Mac, the salesman, respected my needs for evaluating the car and responded to my request by dealership of used cars. I bought a 2022 Honda Odyssey. Mac, the salesman, respected my needs for evaluating the car and responded to my request by allowing me to drive it on the highway. Also, there were a few minor repairs needed and a missing owners manual which he had remedied. The service manager, Denny, followed up promptly with the repairs and ordering the manual and Christian, the service representative was very cordial and kept me appraised of the work being done. I was very satisfied with the service Koons gave me. Why didn’t I give a 5 star? I was surprised and disappointed to see that there is very little negotiation a buyer can have with used car dealers these days. It seems the dealerships are in agreement on price for a certain car and they won’t budge, and Koons is no exception. Maybe new cars are so expensive the used car market has many willing buyers. More

by jim_maurer_jr Verified Customer Verified Customer

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Christian was fantastic. he knows his job, Hats off to you. See you again soon. he knows his job, Hats off to you. See you again soon. More

by dyasia550 Verified Customer Verified Customer

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Service department is good most of the time and the prices of service is a little high. prices of service is a little high. More

by Haroldbaltimore Verified Customer Verified Customer

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Every employee is 100% friendly, helpful and professional. I like that you have a ride to pick me up and take me to work . professional. I like that you have a ride to pick me up and take me to work . More

by donnamensan Verified Customer Verified Customer

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Always seem to take care of what needs done in a professional manner and I love the valet service. professional manner and I love the valet service. More

by mdrcontracting1966 Verified Customer Verified Customer

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They are reliable and operate with integrity. I can depend on them to do repairs and replacements. It was a great customer service experience. I can depend on them to do repairs and replacements. It was a great customer service experience. More

by David Verified Customer Verified Customer

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