Brian Hastmann
Brian Hastmann at Koons White Marsh Chevrolet

Brian Hastmann | Page 8

Service Lane Manager

Koons White Marsh Chevrolet

10207 Philadelphia Road
White Marsh, MD 21162

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4.9
142 Reviews

Brian has been in the automotive industry since 1993 and at Koons since 2004. Brian is a GM Certified Service Advisor and a GM Mark of Excellence Award winner. What he loves about his job is everyday he gets to meet new people and have new challenges that keep him on his toes making each day a new adventure.

Dealership Experience

22 yrs

Industry Experience

22 yrs

Languages Spoken

English English

4.9

142 Reviews

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142 Reviews of Brian Hastmann

October 21, 2025

Dealership Rating
Employee Rating

Koons is. good company. I may purchase from them again in the future. The service department should not take 1-1/2 hours to change oil and rotate tires. Other More

by shatfield555
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Recommend Dealer
Yes

October 21, 2025

Dealership Rating
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Friendly and helpful people always at Koons Chevrolet. I have been going to Koons for 30 years More

by Tim
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

October 21, 2025

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Brian kept me aware of the progress of my vehicle and explained future items that will need to be addressed. Brian is a great person to deal with he also knowledgeable about your vehicle needs. More

by derek1965
Service Price Transparency
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Recommend Dealer
Yes

October 20, 2025

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brian listened to my concerns and took care of them thanks i was treated well More

by larrysears
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Recommend Dealer
Yes

Other Employees Tagged: Josh Chernault

October 16, 2025

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Brian is always great to work with. I am never pressured into getting any service that I don’t need More

by tiffaniehall
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Josh Chernault, Courtney Krause

Oct 17, 2025

Koons White Marsh Chevrolet responded

Thanks for the 4 star review, Tiffanie. We hope to see you again at Koons White Marsh Chevrolet!

October 16, 2025

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Clean and great service to me . i also was listening to other customers seeming to get the help they need as well. More

by brianallen0750
Service Price Transparency
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Recommend Dealer
Yes
Oct 16, 2025

Koons White Marsh Chevrolet responded

We love hearing that our team was helpful not only to you but to other customers as well! Thank you for choosing Koons White Marsh Chevrolet and for sharing your experience. Safe travels!

October 15, 2025

Dealership Rating
Employee Rating

Hello, I would like a manager to call me if possible to discuss my experience. More

by mikejcsu2012
Service Price Transparency
Workmanship
Recommend Dealer
No
Nov 03, 2025

Koons White Marsh Chevrolet responded

Thank you for the note and the request to connect. I’m available to speak and would value the chance to hear more about your visit, and once we chat I can hand you over to our General Manager. Please call me at your convenience. Best, Christian Stark Customer Relations Manager christian.stark@koons.com 410-931-8600 Ext. 27145

October 15, 2025

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I got my car oil changed there and I’m so happy with the service More

by ong31375
Service Price Transparency
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Recommend Dealer
Yes
Oct 15, 2025

Koons White Marsh Chevrolet responded

We couldn't ask for a better review of Koons White Marsh Chevrolet. Thanks so much for your kind review!

October 13, 2025

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Employee Rating

very professional as usual and quick and I would always recommend to anyone Service is great More

by paulgto455
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 15, 2025

Koons White Marsh Chevrolet responded

Thank you for visiting Koons White Marsh Chevrolet!

October 13, 2025

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Employee Rating

He was very polite and caring. He didn’t try to sell me something I didn’t need. And he knew the history of my car. More

by seanne.alston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sidney Brooks

Oct 15, 2025

Koons White Marsh Chevrolet responded

We’re so happy to read this positive feedback! Thank you for choosing Koons White Marsh Chevrolet and for sharing your experience.

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