Brian Hastmann | Page 10

Pleased that they warrantied our Catalytic converter. The process was straightforward. We will continue having our Fleet serviced there. The process was straightforward. We will continue having our Fleet serviced there. More

by emckenzie2 Verified Customer Verified Customer

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Brian was very helpful in helping me to get some warrantee work done on my Suburban, warrantee work done on my Suburban, More

by lancefargo Verified Customer Verified Customer

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As always Brian was helpful, reliable, and easy to work with. Koons is a great place to take care of our vehicles with. Koons is a great place to take care of our vehicles More

by rmellendick Verified Customer Verified Customer

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I was in Koons at 8:30 AM. They finished the tire change at 12:30 PM. On my way home. The very tired that was changed went flat. Had to be towed back to Koons where I had to wa They finished the tire change at 12:30 PM. On my way home. The very tired that was changed went flat. Had to be towed back to Koons where I had to wait an additional two hours more. Donna S More

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Always gets ghe job done on time! Brian Hastman service advisor has the depth of knowledge to guide me and his team of technicians! Thank you again! Brian Hastman service advisor has the depth of knowledge to guide me and his team of technicians! Thank you again! More

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Brian was a great service guy. He told you what the problem was told you when you would get your car and what more can I say? It was a very pleasant experience. He told you what the problem was told you when you would get your car and what more can I say? It was a very pleasant experience. More

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My service advisor Brian made my experience exceptional. He is very detailed and trustworthy!! Most importantly, he's extremely professional. He is very detailed and trustworthy!! Most importantly, he's extremely professional. More

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David Letourneau and the entire service staff at Koons Chevy in White Marsh are first class. The customer service experience is unmatched. From the moment you arrive, their communication throughout the Chevy in White Marsh are first class. The customer service experience is unmatched. From the moment you arrive, their communication throughout the entire process, you feel as if their entire team has your back. It's not always fun having to bring a car in for service...life disruption, work, kids, etc. David and the Koons staff get that and make sure they alleviate as much of that stress as possible from start to finish. I bought my car with this team and serviced it here. I will not go anywhere else given the respect and treatment they show their customers. David, thank you and the entire Koons team. More

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Buddy was patient and kind from start to finish. Highly recommend working with him! I’ve never had such great customer service when purchasing a vehicle Highly recommend working with him! I’ve never had such great customer service when purchasing a vehicle More

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Staff and technicians courtesy, professional and knowledgeable. Arrived early and seen immediately upon my arrival. knowledgeable. Arrived early and seen immediately upon my arrival. More

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