Brian Hastmann
Brian Hastmann at Koons White Marsh Chevrolet

Brian Hastmann | Page 11

Service Lane Manager

Koons White Marsh Chevrolet

10207 Philadelphia Road
White Marsh, MD 21162

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4.8
147 Reviews

Brian has been in the automotive industry since 1993 and at Koons since 2004. Brian is a GM Certified Service Advisor and a GM Mark of Excellence Award winner. What he loves about his job is everyday he gets to meet new people and have new challenges that keep him on his toes making each day a new adventure.

Dealership Experience

22 yrs, 2 mos

Industry Experience

22 yrs, 2 mos

Languages Spoken

English English

4.8

147 Reviews

Write a Review

147 Reviews of Brian Hastmann

August 20, 2025

Dealership Rating
Employee Rating

Always gets ghe job done on time! Brian Hastman service advisor has the depth of knowledge to guide me and his team of technicians! Thank you again! More

by alobus.sr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 22, 2025

Koons White Marsh Chevrolet responded

Thank you for sharing your positive feedback about Brian and our team at Koons White Marsh Chevrolet. We always aim to deliver timely and knowledgeable service!

August 20, 2025

Dealership Rating
Employee Rating

Brian was a great service guy. He told you what the problem was told you when you would get your car and what more can I say? It was a very pleasant experience. More

by djdonye
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 22, 2025

Koons White Marsh Chevrolet responded

We're happy to hear Brian provided such a pleasant and informative experience at Koons White Marsh Chevrolet. Safe travels!

August 17, 2025

Dealership Rating
Employee Rating

My service advisor Brian made my experience exceptional. He is very detailed and trustworthy!! Most importantly, he's extremely professional. More

by COOP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 20, 2025

Koons White Marsh Chevrolet responded

Thanks for sharing your experience with Brian! We truly value your business and hope to see you again at Koons White Marsh Chevrolet. Safe travels ahead!

December 12, 2024

Dealership Rating
Employee Rating

David Letourneau and the entire service staff at Koons Chevy in White Marsh are first class. The customer service experience is unmatched. From the moment you arrive, their communication throughout the More

by mcavan5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 12, 2024

Koons White Marsh Chevrolet responded

We're delighted to hear that David and the Koons White Marsh Chevrolet team provided you with such a supportive service experience. It's great knowing our team's communication and care made your visit stress-free. Thank you for choosing us for both purchasing and servicing your vehicle!

October 21, 2024

Dealership Rating
Employee Rating

Buddy was patient and kind from start to finish. Highly recommend working with him! I’ve never had such great customer service when purchasing a vehicle More

by LLAA
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andrew Hamilton

Oct 22, 2024

Koons White Marsh Chevrolet responded

We're delighted to hear that Buddy provided such exceptional service during your visit to Koons White Marsh Chevrolet! Thank you for recommending us, and we hope you're enjoying your new vehicle.

October 15, 2024

Dealership Rating
Employee Rating

Staff and technicians courtesy, professional and knowledgeable. Arrived early and seen immediately upon my arrival. More

by melshowell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 16, 2024

Koons White Marsh Chevrolet responded

Mel, we're delighted to hear that our team at Koons White Marsh Chevrolet provided you with prompt and professional service. Thank you for sharing your experience!

October 01, 2024

Dealership Rating
Employee Rating

Wonderful and pleasant Mr Brain Hastmann keep me updated with everything and I’m really happy with the service he provided thank you for everything More

by Sfcerodz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 02, 2024

Koons White Marsh Chevrolet responded

We're delighted to hear that Mr. Brian kept you well-informed and provided excellent service at Koons White Marsh Chevrolet! Thank you for sharing your positive experience with us!

August 10, 2024

Dealership Rating
Employee Rating

The Service Department team TALKS to me, instead of just "filling in the paperwork" to get my money! And if they're going to have to wait for Warranty repayment, they still fix the problem like I'm paying More

by MadYank
Recommend Dealer
Yes

Other Employees Tagged: Dan Hasselberger, Thomas Howard , Erin Baker

Aug 12, 2024

Koons White Marsh Chevrolet responded

We're delighted to hear that our Service Department at Koons White Marsh Chevrolet provided such attentive and efficient service. Thank you for sharing your positive experience with us!

March 14, 2024

Dealership Rating
Employee Rating

Appt started on time staff greeted us upon arrival Josh great with explainations after service completed Service bery timely More

by keepsmiling517
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Chernault

Mar 14, 2024

Koons White Marsh Chevrolet responded

We're glad to know that you had a timely and efficient service experience with us at Koons White Marsh Chevrolet. Thanks for acknowledging Josh's efforts, we'll be sure to pass on your kind words!

February 08, 2024

Dealership Rating
Employee Rating

I was very pleased with the overall service that I got from your dealership from the time I drove into the service area till the time that I left it was worth the 55 miles that I travel from Delaware More

by Malin’s subs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Courtney Krause

Feb 08, 2024

Koons White Marsh Chevrolet responded

We're so glad to know that our service at Koons White Marsh Chevrolet was worth the drive for you! We appreciate your feedback and look forward to seeing you next time. Safe travels back home!

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