Alicia Chapman-Jones | Page 5

Picked our car up, did oil change and state inspection. Notified me of any concerns with out being pushy to have them done there and returned my car. Couldn’t ask for anything more! Notified me of any concerns with out being pushy to have them done there and returned my car. Couldn’t ask for anything more! More

by ppotter1 Verified Customer Verified Customer

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Was very quick turnaround with service all questions asked and needs they were able to provide me accurate information and very great customer service and car my car salesman Jarvis was top tier enjoyed asked and needs they were able to provide me accurate information and very great customer service and car my car salesman Jarvis was top tier enjoyed my experience with him will be coming back to purchase from southern again I have 3 vehicles with them! More

by KLEANKUTNUPE10 Verified Customer Verified Customer

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It took 13 days to do a 2-3 day job. I did not appreciate scheduling my vehicle for a job that was not started the day I arrived for my appointment. The completed project is satisfacto I did not appreciate scheduling my vehicle for a job that was not started the day I arrived for my appointment. The completed project is satisfactory, though I was without my truck for two weeks. More

by ordie4ever@hotmail.com Verified Customer Verified Customer

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I will say do not ever, I mean EVER take your vehicles to them because they will tell you it will be ready in 1 week but instead that one week turns into 6 months. It’s better to trash your vehicle than to them because they will tell you it will be ready in 1 week but instead that one week turns into 6 months. It’s better to trash your vehicle than to take it to them. They will also steal your money without any repairs then tell you we still need to repair more things and charge you more. I have paid 19 thousand dollars for my Ford 550 to get repaired and yet the truck still had the same issues, now they are telling me the turbo is leaking and I have to pay another $6000 for that. So please do not waste your time and money with them. More

by Qdurani Verified Customer Verified Customer

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Excellent service, good customer service, helpful, nicely ,fast , delicious Colombian coffee, clean, good attention, good attitude nicely ,fast , delicious Colombian coffee, clean, good attention, good attitude More

by MURCIASN Verified Customer Verified Customer

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Good customer service , was really nice recommend others to come visit this dealership. Thank you to come visit this dealership. Thank you More

by elijahd0903 Verified Customer Verified Customer

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The staff was great, Robert was super helpful and squeezed me in, the work was fast and I was in and out. Great sales rep and definitely worthy of a management position. squeezed me in, the work was fast and I was in and out. Great sales rep and definitely worthy of a management position. More

by glizzdogg Verified Customer Verified Customer

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My truck was at the dealership for 2 open recalls. It took about 3 weeks to get the appointment scheduled for the dealership to get me on the calendar. Once there I received excellent customer service It took about 3 weeks to get the appointment scheduled for the dealership to get me on the calendar. Once there I received excellent customer service, staff communicated with me through out the process. More

by momcani21 Verified Customer Verified Customer

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Alicia takes great care of all my vehicles. That girl works hard, make sure she gets paid well. Thanks for taking care of my two cars. (Julia Gulia and Penny) That girl works hard, make sure she gets paid well. Thanks for taking care of my two cars. (Julia Gulia and Penny) More

by Lincoln4me Verified Customer Verified Customer

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Alicia Jones is an tremendous asset for Southern Ford. Friendly and very nice. Service as always was very good. Friendly and very nice. Service as always was very good. More

by sheila.b.rose Verified Customer Verified Customer

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