Curtis Grubbs

The technician was easy to work with and explained everything to me. I loved the fact my vehicle was picked up and returned in the time promised. everything to me. I loved the fact my vehicle was picked up and returned in the time promised. More

by POPTICK Verified Customer Verified Customer

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I will never use this dealership ever again. They didn't tighten my lug nuts which I lost two of them. I drove from Newport News to Portsmouth and back with the rear wheels about to fall off. Th They didn't tighten my lug nuts which I lost two of them. I drove from Newport News to Portsmouth and back with the rear wheels about to fall off. They tore a part my whole rear end to replace pinion bearings. More

by JETTEMCFADDEN Verified Customer Verified Customer

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Was very quick turnaround with service all questions asked and needs they were able to provide me accurate information and very great customer service and car my car salesman Jarvis was top tier enjoyed asked and needs they were able to provide me accurate information and very great customer service and car my car salesman Jarvis was top tier enjoyed my experience with him will be coming back to purchase from southern again I have 3 vehicles with them! More

by KLEANKUTNUPE10 Verified Customer Verified Customer

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I will say do not ever, I mean EVER take your vehicles to them because they will tell you it will be ready in 1 week but instead that one week turns into 6 months. It’s better to trash your vehicle than to them because they will tell you it will be ready in 1 week but instead that one week turns into 6 months. It’s better to trash your vehicle than to take it to them. They will also steal your money without any repairs then tell you we still need to repair more things and charge you more. I have paid 19 thousand dollars for my Ford 550 to get repaired and yet the truck still had the same issues, now they are telling me the turbo is leaking and I have to pay another $6000 for that. So please do not waste your time and money with them. More

by Qdurani Verified Customer Verified Customer

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Mr. Johnson has proven to be a great replacement for Mr. C.. He really has a handle on his customers' needs and requirements concerning services required. I have the Harley Davidson 2012 F-150, the last gre C.. He really has a handle on his customers' needs and requirements concerning services required. I have the Harley Davidson 2012 F-150, the last great collaboration between Ford and Harley for a true truck collectors' vehicle. Ford and Harley Davidson really need to make up and get these Iconic creations back into play, ASAP. More

by JJay Verified Customer Verified Customer

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We love Southern Ford and this is our 3rd purchase from them. We have not had a bad experience or sales person yet. I also referred my best friend who bought a car from there too. Keep up the good work. Y them. We have not had a bad experience or sales person yet. I also referred my best friend who bought a car from there too. Keep up the good work. You always match other dealerships and have given us exactly what we needed to trade or buy out right. My husband is a tough person to impress and he fully trust Southern with his car needs. I’ve had 2 Ford Explorers and now own a 2024 Bronco. More

by Billy Kachuba/ Rhonda Kachuba Verified Customer Verified Customer

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Always does me right. I can depend on them. Would highly recommend them to friends. I can depend on them. Would highly recommend them to friends. More

by ron.lois.graham Verified Customer Verified Customer

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Kevin’s professional care and support helped me with a routine service visit that had an unexpected delay. His experience and ownership saved my visit. It was tremendous support……David Peele routine service visit that had an unexpected delay. His experience and ownership saved my visit. It was tremendous support……David Peele More

by dpeele1 Verified Customer Verified Customer

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Exceeded expectations. Even though I was given the wrong information. The night before I called to confirm the appointment and told it was at 9 am the following day. When I Even though I was given the wrong information. The night before I called to confirm the appointment and told it was at 9 am the following day. When I arrived at the dealership, I was told it was the next day. But I was graciously taken in, and she exceeded expectations. The phone call wasn’t correct. More

by kenmdls Verified Customer Verified Customer

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Great service as usual even through ownership has changed. Please promote Mr. Johnson ahead of piers. changed. Please promote Mr. Johnson ahead of piers. More

by JJay Verified Customer Verified Customer

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