Paul Trace
Paul Trace at Southern Ford

Paul Trace

Sales Manager

Southern Ford

12896 Jefferson Ave
Newport News, VA 23608

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4.2
5 Reviews
4.2

5 Reviews

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5 Reviews of Paul Trace

June 18, 2026

Dealership Rating
Employee Rating

The mobile service was amazingly easy. They came to my work, took care of the service! More

by TRACE97TJ
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Manny Patel, Demetrius Alexander, Elijah Bobinger , Shane - Southern Hyundai was my salesperson and he was awesome!

Jun 18, 2026

Southern Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

February 11, 2026

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Employee Rating

Michael was literally a god sent of a sales assistant. He made me comfortable and at easy feeling like I wasn’t being a burden or asking for too much. He made the process so much less daunting and hard th More

by SENRICI30
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Esquivel , Dustin Wagner

February 02, 2026

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Employee Rating

They did everything in their power to make sure we left with a car that day! More

by VD
Recommend Dealer
Yes

January 17, 2026

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Employee Rating

I will say do not ever, I mean EVER take your vehicles to them because they will tell you it will be ready in 1 week but instead that one week turns into 6 months. It’s better to trash your vehicle than to More

by Qdurani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Mar 04, 2026

Southern Ford responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialvnf@drivingsouthern.com or respond directly to this message with the requested information. We hope to hear back from you soon.

December 30, 2025

Dealership Rating
Employee Rating

Dealership very professional and easy to work with. Sales person Aaron did an exceptional job. More

by SHADOW.A.BENNETT
Recommend Dealer
Yes

Other Employees Tagged: Aaron Greene , Guy Stewart

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