269 Texas Ford Dealers

I love my Explorer it drives so smooth and very - Texasnanny

I love my Explorer it drives so smooth and very comfortable. My salesman was very nice .

Great staff and sales manager who were very open and - Gary

Great staff and sales manager who were very open and willing to openly and honestly negotiate each facet of my purchase.

Jonathon “big country” bond was amazing very patient and - aidengay

Jonathon “big country” bond was amazing very patient and calm with me and my wife and also a great personality him and his team did an amazing job on mine and my wife’s deal Highly recommend these guys for all your vehicle needs.

Quick to handle the recalls . - ctshc

Quick to handle the recalls .The service advisor was easy to work with. Thank you Colton

Blaine (internet sales manager) & Garry (finance - Alan Dodson

Blaine (internet sales manager) & Garry (finance manager), are the best! They are both so friendly and worked hard to find us additional discounts. Their customer service is superb! We highly recommend this team and Grapevine Ford.

Jesus made the purchase of a new car an easy one! - carmenreed1976

Jesus made the purchase of a new car an easy one! Kit was so helpful with all the financing!

Liz Roop did a wonderful job! - deckdm

Liz Roop did a wonderful job! From the time we met her, thru pre-order process and subsequent purchase she was knowledgable and informative. A pleasure to deal with.

I have purchased probably a dozen vehicles from auto - jcrr1

I have purchased probably a dozen vehicles from auto dealers in my lifetime. Ken Stoepel Ford easily the best of all of them for honesty, values, followup, client consideration, and fairness in price and trade value. Sales consultant Matt Cummings was fabulous, helpful, and patient. Finance manger Juan Rodriguez was incredibly helpful, honest, and friendly.

My F150 was serviced in such a very fast and efficient - JAVROQ

My F150 was serviced in such a very fast and efficient manner that I was extremely satisfied.

We recently bought a Truck from Bridget she's was very - gregchapel0312

We recently bought a Truck from Bridget she's was very thorough and helpful and made the buying experience pleasant. Thanks

I was referred from Cars. - bapajo3

I was referred from Cars.com for a specific vehicle. Received excellent Service from Jerry Escobedo, Suleiman Ebrahim and Michael Ford in the Pre-Owned Vehicle Sales department.

Very impressed with them . - cmac1719

Very impressed with them . Got more than what I was looking for when I went in.

Absolutely Abysmal service. - Tyler Morris

Absolutely Abysmal service. Had my truck for a recall for 8 months. Did not get any responses out of them. Had to call Ford corporate to understand. They outright lies about the whole situation. I called to get it fixed after finally getting ahold of the gm, who told me "there's nothing we can do for you, come get your truck. They couldn't even perform a simple recall. Evidently, according to the actual Ford representative, this place does NOT file protocol for recalls. Mac haik did it in 1 week. I'm still trying to get this remedied, I had to pay for my damned recall. I have reported them multiple times to the NHTSA. I have another friend who had her car totaled by big star on the way to caliber. They dropped it off anyway. Guess who had to tell her they totalled it? Caliber! DO NOT TAKE ANY OF YOUR VEHICLES HERE

Clutch was out in my Mustang and they fixed it. - JSVMD

Clutch was out in my Mustang and they fixed it. Efficient quick drop off. I was updated along the way as far as cost and estimated time.

Great place to do business. - mchris1184

Great place to do business. I came in to get my oil changed and tire rotation. I delt with Orlando on the service drive . Great guy and he really took good care of me. He told me what they were going to do and made it all happen and kept me informed the whole time. Never missed a beat. He did a great job and really took good care of me. Just like doing business with family

Was mostly satisfied with the purchase except for one - bob.eady

Was mostly satisfied with the purchase except for one issue. Truck was supposed to have remote control for garage door but doesn’t. Told only solution is aftermarket control pad. Can’t find one that works with my older garage door opener. My 2014 truck paired up and worked fine with this opener. Looking like I will need to have new opener installed. That’s an expense I wasn’t planning for.

Kevin worked with me to get a deal that fit my budget. - Marvin

Kevin worked with me to get a deal that fit my budget. I would be glad to buy another vehicle from them in the future if needed.

Pleasant , friendly and efficient , was very pleased with - ramosflf

Pleasant , friendly and efficient , was very pleased with overall transactions, would recommend my representative Javier Hernandez

August 2024. - Cody

August 2024. First, I drove in from Houston to pick up a Lincoln navigator they had available that I was told was in perfect shape 0 issues or damage. Told the sales guy to make sure it came with 2 keys, which he insured me it would. we did all the paperwork online so I could drive in leave my old vehicle and drive out with the new one arrived on site apps 5pm took them over 2 hours to get everything ready that was already supposed to be ready then they finally had the car ready for me to see around 6:30-7pm at which point it started to rain loaded my son up told them I would call if any issues. Got to the gas station allot 45 minutes away as they didn't fill it up found the rear bumper, wheel and trim was damaged called the sales guy and he knew nothing about it he talked to someone else they knew about the damage but didn't want to disclose it as they didn't wanna lose the sale. February 2025 I've been calling for a couple weeks trying to get the information in the warranty company they use as the vehicle has a electrical issue and transmission issues and they charged me $6,000 for a warranty i CAN NOT USE!!! Also to make things better I still have not gotten the 2nd key for the vehicle or a call back so I now have a broken vehicle that I'm looking at $15,000 to repair because they don't like to give you copies of your paperwork or call you back. I would definitely avoid this place at all cost used car side clearly doesn't have it together.

Bought 3 new cars from this dealership in Victoria Texas. - shelby

Bought 3 new cars from this dealership in Victoria Texas. This is one of 2 we purchased brand new in 2022. A month or so ago the cruise control went out. Made an appointment to get it repaired, because it was still under warranty. They had trouble taking the steering column apart, saying the air bag might not work. They claimed someone took the steering column apart and tampered with it. Now they are telling us they repaired the cruise control switch, but they found other issues (metal filings in the steering column? Paint marks on the steering column?) and that they will not warranty it because of suspected tampering. When we asked multiple times if it was safe to drive, they would not say it was. Now they are telling us we have to come and pick up the unsafe car and sign a paper stating they are not responsible for anything that happens going forward. When we asked if they were accusing us of tampering with it, the manager said no. We are the only owners. Welcome to Mac Haik customer service. (reviews are abysmal and they tend to not honor warranties regularly) They still have our car.

FIND ANOTHER SERVICE CENTER! - codysgt

FIND ANOTHER SERVICE CENTER! IT IS NOT WORTH PAYING DEALERSHIP FEES FOR SUBPAR AND NEGLIGENT REPAIRS I had my Bronco in the service center to repair multiple parts after it overheated due to the oil cooler failing and mixing the coolant/ engine oil. The repair was not cheap and cost ~$4200. Over half of that cost was labor alone. The dealer charged 210 per hour for labor. Not a cheap rate... As a result, you expect nothing but the best for the repair. Upon inspection of the vehicle,e I notice my entire front skid plate is missing! It wasn't in the back or anywhere around. The dealership is closed so there is no way I can contact anyone to rectify it. When I get in my car I find a dirty used shop rag stuffed in my cup holder and my steering wheel and shifter are grimy and tacky. After calling multiple times and speaking to multiple people, I finally got an answer. As it turns out the technician just left the massive skid plate on his bench and forgot to put it on. My concern now is what else did he forget to do?! My engine's cooling system was repaired; but how can I trust that now?? How can you be so negligent to miss the skid plate and not return my vehicle in the condition it was when I left it? I paid a premium in labor for it to be done right. I am given a vehicle that is missing parts and in a dirtier condition than I left it. If I wanted garbage service and subpar repairs I would have gone somewhere else. Because I live 2.5 hours away I can't just stop by and get it put back on. Instead, they shipped it to me and the service manager suggested I just put it on myself. Since when do you go to a mechanic, get a partially complete repair, and then the mechanic asks you to finish their work?! Instead of offering to have another mechanic come and put it back on, or having another dealer/ service center they recommend, his first offer is just for me to figure it out and they'll reimburse me later. Absolutely abysmal service. Do yourself a favor and look somewhere else for repairs if you want to save time, money, and the headache.

My salesman Max was easy to work with, noninvasive and - NovRain

My salesman Max was easy to work with, noninvasive and very knowledgeable about Ford trucks. Had a great experience and looking forward to giving them more business.

Pancho and Eddie were super helpful in getting me into a - shershyann

Pancho and Eddie were super helpful in getting me into a used Expedition! I drove 3 hours to the dealership and they were on top of everything, so I didn’t have to wait long at all.

Great quality vehicles and superb service the perfect - Frank

Great quality vehicles and superb service the perfect combination!!! Thanks Jenno u were awesome!! Thanks Sonia in finance too!!!Purchased Toyota Tundra and Im extremely happy with it will be coming back!!!

Never had problems with this dealership. - maxma.jr

Never had problems with this dealership. Altogether, they did a great job. Employed quick lane or quick indeed and courteous

On 7/19 we had an AWESOME experience with Megan Acosta - Walter & Katherine

On 7/19 we had an AWESOME experience with Megan Acosta (inventory specialist/sales) and Andrea Watson (finance) at Tommie Vaughn Ford where we were literally treated like family. We have been blessed to have contacts at various dealerships over the years where we were treated well, but this experience was the best of all. They met us with the sales manager when we walked in the door, had an offer on our trade before we could sit down, and helped us locate an additional vehicle for a family member (did I mention multiple follow ups for us on the vehicle for our family member). We closed the purchase and will close the other purchase when the located vehicle arrives! Can't say enough about these wonderful ladies!!! Walter & Katherine * Andrea had taken care of our daughter for us on a previous purchase and introduced us to Megan. Thank you Andrea!!

Very bad Service Dept. - marieliguzman79

Very bad Service Dept. Dishonest and not liable. Will never go again. I do not recommend them at all

Gilbert and Jorge were incredible! - alexism895

Gilbert and Jorge were incredible! Super transparent, always available for communication and made my car buying experience less stressful.

Purchased my F-150 from Boerne Ford, along with - karlheinen

Purchased my F-150 from Boerne Ford, along with purchasing a 100K mile extended warranty. I need to take truck in for warranty work at 31K miles, and the best offer they have on a loaner while my vehicle is getting serviced for safety recalls and warranty work with my sunroof falling apart is 2-3 months out. No sense of urgency nor a sense of caring about the customer after the purchase.

I've worked for Yaklin Auto Group for over 4 years and - Kim W

I've worked for Yaklin Auto Group for over 4 years and can attest to the exceptional focus of family environment, customer service, and reliable service. Not only from a customer service standpoint, but also as an employee.