279 Texas Ford Dealers

Agradezco la oportunidad de encontrar a Luis Hano y - Letty Caracheo

Agradezco la oportunidad de encontrar a Luis Hano y Gabino Guerrero en nuestras 2 compras ya que ellos nos hacen todo más fácil, son muy amables, atentos, serviciales realmente te hacen sentir en confianza.. recomiendo 100 % su servicio.. volvería sin duda

Very helpful, willing to show you whatever you ask for, - Dmiguel72

Very helpful, willing to show you whatever you ask for, very patient with the car buying process. Best of all every person I ran into was friendly and welcoming.

Amazing experience from start to finish! - Manny

Amazing experience from start to finish! The process was extremely fast and smooth. Trey was helpful, and quick to respond, and Destiny did an amazing job explaining all the vehicle features and making sure we actually knew how to use them. They also accepted outside financing with no hesitation. Definitely a dealership we trust and highly recommend!

Outstanding employee Philip Davidson he helped me with - mundayjames1

Outstanding employee Philip Davidson he helped me with the purchase of my f250 and has been there every step from service of my truck to any questions or concerns i have I will be reaching out to him when its time to look for a new truck.

I honestly can’t say enough good things about our - Tisha.R

I honestly can’t say enough good things about our experience buying our new Lincoln Nautilus. Buying a car can be stressful but this felt completely different, in the best way! We had stopped by earlier just to look at the cars on the lot, Blake Ricketts was actually the main reason we decided to come back and move forward. He was friendly, easy to talk to and genuinely helpful without being pushy at all. It didn’t feel like a typical “sales” interaction, it felt like someone who truly wanted to help us find the right fit. That stuck with us and ultimately brought us back. When we returned, Blake made the entire process smooth and exciting. He was knowledgeable, patient, and made sure we felt confident at every step. No pressure, no rush, just great service. When it came time for financing, Joseph Rodriguez made everything incredibly seamless. He explained everything clearly, walked us through the details and ensured we fully understood our options without any pressure. We even found ourselves joking and laughing along the way, which says a lot about how comfortable he made the process. Driving off in my new Nautilus was such a special moment and I truly appreciate how effortless and enjoyable they made the entire experience. If you’re considering a Lincoln, I highly recommend coming here. Ask for Blake and Joseph, you’ll be in great hands!

Randamas is the best! - chandler187

Randamas is the best! Thanks for my new car and all your dedication hard work in making this happen You were so incredible ,to explain every detail and Questions. Maria

This was by far the best experience I’ve ever had at a - M.S.Nunez

This was by far the best experience I’ve ever had at a dealership. Other dealerships should pay attention to the no gimmicks approach these guys take.

I have 3 ford vehicles 1ka LINCLON. - fred.timmons

I have 3 ford vehicles 1ka LINCLON. Ford is My go to vehicle. I have always trusted my deal ship because I have always had a good working relationship Mager Oscar Sanchez. He always under. Stood what I needed to. Get fixed. It's very hard to trust some one that is not some one you each day .He earned my trust.. Now he is no longer there ,that he had be transferred. I believe as a customer The owner or manager made a large mistake in doing so. I'm just a customer with 3 ford vehicle's that has spent thousands of dollars at Case Ford. I'm very sorry he no longer there.

Avoid Tim Fowler, Ask for Jana Baker If you’re - Grobleben

Avoid Tim Fowler, Ask for Jana Baker If you’re considering buying from Tomball Ford, here’s my honest advice: avoid Tim Fowler at all costs, ask for Jana Baker, and come with your own pre-approved rate from a local credit union. The finance manager, Will Clunn, was unhelpful and didn’t put in any real effort to get me a competitive rate—I refinanced the very next morning at 1.26% lower. Let me explain. I drove over 45 minutes to Tomball Ford on Friday evening, March 27th, because they had the inventory I wanted. My credit union, Shell Federal, listed Tim Fowler as their “no-hassle” dealer representative, so I reached out to him days in advance via email—letting him know exactly which cars I wanted to see and when I’d arrive. He never responded. Not even to let someone else know I was coming. When I arrived around 5 PM, I waited over 20 minutes only to be told Tim wasn’t in and wouldn’t be available until the next day. Frustrated, I started looking at the two vehicles on the showroom floor myself. That’s when Jana Baker walked over and asked if she could help. She was knowledgeable, professional, and genuinely helpful—no hard sell. I explained that Tim had ignored my messages, and Jana said she often helped Tim’s customers when he was out. Since we had no loyalty to someone who couldn’t bother to reply, we worked with her. We were trading in a 2016 Porsche Cayenne (which had been a nightmare for parts) and wanted something fun and American-made. I was considering the Mustang Dark Horse and a Corvette. Jana walked us through the Mustang in detail, then voluntarily called their sister Chevy dealership in Conroe to arrange for us to see a Corvette. She didn’t pressure us at all—she even connected us directly with the Chevy sales manager for the best pricing if we went that route. If this review were just about Jana, she’d get an easy 5 stars. But I can’t give Tomball Ford 5 stars because of Tim Fowler’s complete disregard and finance manager Will Clunn’s incompetence. I decided on the Mustang and came back that Monday to finalize the deal. I had already done the credit check Saturday morning. My credit score is in the 850 range, and my credit union had pre-approved me at 4.49% for 5 years—the same credit union that sent me to Tomball Ford. So you can imagine my shock when Will Clunn spent forever trying to sell me extended warranties and other add-ons, then told me the best he could do was 5.76% through Ford Credit for 5 years. When I asked why, he just said it was the best they could get. I was exhausted and went ahead with the deal—but I went straight to my credit union the next morning. By 8 AM, I had refinanced the car I’d bought just 12 hours earlier at 4.49%. Bottom line: ✅ Ask for Jana Baker – she’s great. ❌ Avoid Tim Fowler – unresponsive and unprofessional. ❌ Avoid trusting Will Clunn – get your own financing first. Bring your own pre-approved rate from a nearby credit union, or you’ll likely overpay.

Buying experience was great experience. - pardores07

Buying experience was great experience. The best I have ever had purchasing a vehicle. My sales person was great.

Found a great deal online on a 2025 Colorado work truck - Genavalles

Found a great deal online on a 2025 Colorado work truck with less than 500miles. Price listed online was $30,400 so we reached out to make sure the deal wasn’t a mistake before driving three hours. Salesmen assured us the price listed online was correct and we could possibly get a better deal once in person. Drove up and the first red flag is they sit you out in the open in a food court style lobby and take your license to the back. Next they have the poor salesman walk back to the finance manager who decides it’s good business to jack up the price to $34,000. We just drove three hours so understandably we were not happy about the bait and switch. Finance manager spoke to us like we were too stupid to understand so we left. If you can’t sell a car for what you list it online be honest and post the actual price.

I bought a preowned Ford Focus three years ago. - Earl Berlin

I bought a preowned Ford Focus three years ago. Terry Cowart was my sales representative and the experiences was exceptional. Three years later I just bought a 2020 Ford Fusion and once again Terry was magnficent. A genuinely sincere individual, Terry made sure the car was ready for delivery and wouldn't release it until it met his exacting standards. In this instance it went back to detailing until it was done correctly. Never pushy and as accommodating as he can be, doing business with Terry is a thoroughly enjoyable experience.

There’s absolutely NOTHING friendly about this Ford - BarbarrD

There’s absolutely NOTHING friendly about this Ford dealership. I have been lied to and gaslighted. I called mid June regarding two recall notices. Phyllis said they don’t have the update program yet to call back in about 30 days. Called mid July. Phyllis said they had the program to bring in the car. They kept the car for a week and a half. I got a call from Martin the “EV Manager” (who is in fact not the official EV manager he’s just really smart - his brother went to MIT as established by the Service Director). Not sure how the MOT comment relates to my problem but that’s the explanation the Service Director gave for Martin’s lie about being the EV manager. Martin said the vehicle was ready and recalls were done. He said “we borrowed the program from Tesla”. I picked up my vehicle July 23 not 100% satisfied with the information. On 09/03 I called inquiring about the recalls since they still populated on my Ford app. I received an official notice via mail from Ford that there was program available for the recalls at this time. Martin said the recalls will always remain active (even after completion) as this is a way to put responsibility on the manufacturer. I called a second Ford dealership and they said that’s not true. I asked why did they lie about the recalls being done in July. He doubled down and said they did get done. The vehicle was towed to Friendly Ford on 09/19 to replace 12v battery and the recalls checked AGAIN. On 09/22 Phyllis called me and said the vehicle would be ready (battery replaced and recalls completed) between 2-3 PM. I arrived around 230 PM. I asked Phyllis to speak to the manager because the recalls were “done” in July. I’m livid with the lies and deception by the staff. Cut the SD stating that Martin is not the EV Manager and his brother went to MIT. The SD questioned him as to why he would say that he said well I’m going to be. The Director said you’re not yet, you shouldn’t say that to customers. The SD asked him why did he say the recalls were done in July, Martin said he did not read into each line item, only that the ticket was completed. Apparently, the recalls said incomplete but he didn’t research and told me they were done. The SD continued to state he didn’t understand why I was upset. Cue the SD saying “I don’t think we lied purposefully. Maybe just misled you about what was done”. I told him those are synonyms of each other. The SD didn’t take accountability for the lies about actual work done. Then he said the vehicle was not ready and still needed 6 hours of system updates. I left in a rental they would drop off my car tomorrow morning. On 09/23 I was told the my vehicle was being dropped off. I called them back to tell them the vehicle was having more issues. I texted Phyllis the picture of the blank screen. Phyllis called me at 12:40 PM and said they would pick up my car again. I explained I leave work at 4 PM I have a toddler to pick up at 5 PM if not late pick up fees accrue. She said the vehicle will be there before 4. I called back at 4:06 the rental was not on site and I needed to leave. The rental arrived 4:10 PM. She called me to tell me the rental was finally there that he got lost. I told his this was incompetent. I told her I would not leave a 5 star review. I have a child to pick up and Friendly Ford is obviously not going to cover the late fee costs. Phyllis continuously asked me to leave a 5 star review but to voice my concerns in the comments. I cannot do that in good faith. At 5:18 Tessa, service manager, texted me saying the car screen was fine. I explained to her what was going. Tessa then began to gaslight me saying I have no right to be upset or call the staff incompetent with the service they’ve provided. She then said I had no right to say I was going to give them a 1 star. I explained I have every right to be upset as I have been blatantly lied to. I explained to her WHY I cursed at the situation, not at Phyllis. She gaslight me/ refused service.

Wow! - Donnatxldy

Wow! They picked up my mom's car for oil change and a blower motor for ac. EXTREMELY Poor customer service. I called this morning and the guy said it just needed oil change. It's 5 pm now and they still have the car. One WORD...DONT!!! They won't call us back. No communication whatsoever

Excellent in every way very professional. - randyrrankin

Excellent in every way very professional. Our 2023 Lincoln Navigator L Reserve was ready as promised and they gave us good money for our trade in. Highly recommend

Great quality vehicles and superb service the perfect - Frank

Great quality vehicles and superb service the perfect combination!!! Thanks Jenno u were awesome!! Thanks Sonia in finance too!!!Purchased Toyota Tundra and Im extremely happy with it will be coming back!!!

Customer Service - corvetteguy

I purchased a 2015 Ford Expedition from this dealer in January. From the point of sale to delivery there were no surprises. I was kept apprised of the schedule for delivery each week. After make-ready, the vehicle was delivered promptly and I was given a thorough walk-around. This is the fourth vehicle I have purchased from this dealer and will definitely recommend them to my friends and family.

The dealership was very helpful helping us select the - tcfomoco

The dealership was very helpful helping us select the vehicle that we purchased.Josh and the financial department were very professional and friendly.

We are from south Texas and we were in Mount Pleasant - Carlos L Garcia

We are from south Texas and we were in Mount Pleasant visiting my son . As we were getting ready to head south our air conditioning on our 2023 expedition started to act up and only blow hot air . 3:00 pm on a Friday and 500 miles from home and heater on full blast would have been an unbearable drive. We rolled in to dealership and I must say I have never been treated better. They took it in and worked their magic and an hour later we had cold ac and vehicle was fixed . I know its under warranty and however we bought our vehicle in south texas . They could of easily said we are busy come back Monday however they went above and beyond. I offered to pay or sign whatever and they said its all been taken care of. This dealership was a blessing and will see us again when we are in need . THANK YOU ELLIOTT AUTO GROUP SERVICE DEPARTMENT

Towed my truck here and the set department was horrible. - Matthew McMahan

Towed my truck here and the set department was horrible. Trying to say I flooded my vehicle when I turned out to be a spun bearing.

xxxx near impossible to get someone to return a call in - louden11

xxxx near impossible to get someone to return a call in service department. Horrible customer service.

On 7/19 we had an AWESOME experience with Megan Acosta - Walter & Katherine

On 7/19 we had an AWESOME experience with Megan Acosta (inventory specialist/sales) and Andrea Watson (finance) at Tommie Vaughn Ford where we were literally treated like family. We have been blessed to have contacts at various dealerships over the years where we were treated well, but this experience was the best of all. They met us with the sales manager when we walked in the door, had an offer on our trade before we could sit down, and helped us locate an additional vehicle for a family member (did I mention multiple follow ups for us on the vehicle for our family member). We closed the purchase and will close the other purchase when the located vehicle arrives! Can't say enough about these wonderful ladies!!! Walter & Katherine * Andrea had taken care of our daughter for us on a previous purchase and introduced us to Megan. Thank you Andrea!!

I have always tried to avoid dealerships because of their - remkkm

I have always tried to avoid dealerships because of their reputation but my car had a couple of recalls that needed to be addressed so I went to Platinum Ford. They were FABULOUS and Dorian was great. While it was there I had them change the oil and they rotated the tires and even washed the outside. I had mentioned that I thought my transmission was going out and they said it would be about $199 to diagnose and asked me what was happening. We went on a test drive and naturally it didn't "clunk". We came back and Dorian opened the hood and saw that there was some type of hose that had been disconnected from a previous service from someone in Forney. He reconnected it and made sure it was tight and said he thought that might be the problem and suggested I drive it for a bit and see if it happens again. He could have easily taken my money for a diagnostic. Good news, it has been fine so far and they will have my business for their honesty. If and when the transmission goes out, will definitely go there and will be going there for all my future oil changes and needs.

Jesus made the purchase of a new car an easy one! - carmenreed1976

Jesus made the purchase of a new car an easy one! Kit was so helpful with all the financing!

Loved the guys here. - christaturner83

Loved the guys here. They were VERY helpful, concerned and down to earth. Made my Son's first car buying experience wonderful. Will definitely be going back for myself really soon ❤️💖☺️

Great service from Chris Fagen and Mr. - alanhi

Great service from Chris Fagen and Mr. Asher, above expectations regarding service. Thank you FOB.

This is the third vehicle we have bought from the - clfgillett

This is the third vehicle we have bought from the dealership. We love the service we get from them. I plan on buying another one in the near future and will use them again. I highly recommend this dealership to anyone looking to purchase cars, SUVs, or trucks. This is by far the best dealership we’ve dealt with.

I stopped at this dealer ship on my way back to Michigan - mcmike9677

I stopped at this dealer ship on my way back to Michigan to have them do a force regeneration on my 2017 F250. They completed the service and then called me out to my truck to tell me I had a small rear differential leak but said they topped it off and I would be able to make it home. Eight hours later I’m sitting on the side of the highway with my differential blown to pieces. Now Im stranded outside of Oklahoma City at 10pm. Fast forward to Monday and I get a call and text from Whiteface ford that they have my differential plug and wanted to know if they wanted me to have them mail it to me. I called them and told them about the catastrophic failure with my rear differential. They said they would get back to me and let me know what they would do. Total cost to fix my truck was over 12k. Now they won’t answer my calls and no one will call me back. I’m not looking for much but you would think they would at least refund the service charge for the work they did on my truck of 420.00 and pay the 600.00 towing charge. I would never recommend them to anyone. Beware if you use them for service on your vehicle. They made a catastrophic mistake and won’t take responsibility for it. I have the voice mail and the text from their employee saying they have my differential plug. I was just asking for them to do the right thing and they won’t even respond to me. How shameful.

Best dealership experience we’ve had in a while. - 01aisles-unmoved

Best dealership experience we’ve had in a while. Sent my wife to check out a Powerstroke, and she didn’t like it. She found the Duramax of her dreams…. Can’t speak enough about how helpful Dakota was in the process. They made a good deal with us, and we took the truck home. I’ve been buying cars on average of 2 a year for the last 20 years…. Do the math, whatever Smith is doing right now- keep it up!! Although it’s creepy as xxxx that cars.com knew we made a deal…. Smdh….technology can be a bit nosey

Earl was great. - donngalveston

Earl was great. Got my Mustang in for multiple issues and got the work done fast and right the 1st time. Easy drop off and great communication.