Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Gene Messer Ford of Amarillo

Amarillo, TX

Overview
Reviews
4.7
1,012 Reviews
Call Dealership (806) 355-7471
View Awards

3400 Soncy Rd.

Amarillo, TX

79119

Directions

By Type

Showing 1,012 reviews

July 25, 2026

The dealership was neat help was really good. Our salesman treated us with respect and was full of information over overall writing which five star. More

by johnmckinney175
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jessica Pruett
Report | Print
July 24, 2026

Great experience! Mr. Noah Mendez is dedicated, very friendly, into his job. Thank you Noah, I’m very impressed. More

by rocketman702
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr Noah Mendez
Report | Print
July 23, 2026

They worked on our vehicles at Amarillo College fast, efficient, very good quality of work. I’m very satisfied with them every time. More

by sshargrove
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JC
Report | Print
Jul 25, 2026 -

Gene Messer Ford of Amarillo responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Group 1 Ford of Amarillo. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 18, 2026

Nice people working here. My service was better fast and a good job. Thank you so much.😊 More

by olsonretha8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy and his crew?
Report | Print
Jul 20, 2026 -

Gene Messer Ford of Amarillo responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 16, 2026

We appreciate the salesman that helped us. He very supportive and helpful. Jon Turk was great. More

by Panchi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jon Turk
Report | Print
Jul 17, 2026 -

Gene Messer Ford of Amarillo responded

Hi Panchi, we're happy you found our staff to be so supportive during your experience here at Group 1 Ford of Amarillo. We are always more than happy to assist you if anything else comes up. Take care!

July 14, 2026

They were kind and did what they said they would do! And I will go back price was also good! More

by Lee
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Todd Nelson
Report | Print
Jul 14, 2026 -

Gene Messer Ford of Amarillo responded

Hello, we appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

July 11, 2026

They were very helpful and not pushy. That was a plus for us. I would definitely tell my friends and family to stop for a car there at Group 1. More

by gd14stewart
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Turk
Report | Print
Jul 12, 2026 -

Gene Messer Ford of Amarillo responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

July 10, 2026

Took 2024 F150 in for air conditioner work. 5 days later they hadn’t looked at it. Took it somewhere else and it was repaired in 2 days. More

by Eric.fowler
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Damien Gregor
Report | Print
Jul 14, 2026 -

Gene Messer Ford of Amarillo responded

Hi Eric, I’m sorry we didn’t meet your expectations. We understand how frustrating it is when your vehicle isn’t diagnosed as quickly as expected, and I apologize for the delay you experienced. If you’d be willing to discuss your visit further, I’d appreciate the opportunity to learn more. Please feel free to contact me directly at 806-467-5503. — Shane Qualls General Manager

July 10, 2026

Bronco died 22 miles outside of Amarillo on a Sunday evening. Towed to Messer Ford, dropped keys in a box and just hoped. JC texted me the next morning, said they had the truck and would let me know as More

by JayAbbott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JC
Report | Print
Jul 12, 2026 -

Gene Messer Ford of Amarillo responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Group 1 Ford of Amarillo. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 07, 2026

Awesome service, very fast, very friendly! Very much appreciated because I’m a very busy guy! More

by NateDawg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rudy
Report | Print
Jul 08, 2026 -

Gene Messer Ford of Amarillo responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

1
2
...
102