Waxahachie Ford

Brought my vehicle in for a recall item. They ended up recommending repairs that were not needed (one I had personally done just 2 weeks prior). When confronted they admitted they didn't c They ended up recommending repairs that were not needed (one I had personally done just 2 weeks prior). When confronted they admitted they didn't check anything they just recommended a bunch of items based on the vehicle mileage. Very poor service & personnel is not trustworthy. I would never bring a vehicle here again. More

Orlando Martinez, Sales Professional, at Waxahachie Ford is an asset for the City of Midlothian. He is consistent and constantly ensuring our fleet of emergency response trucks is running at optimum perform is an asset for the City of Midlothian. He is consistent and constantly ensuring our fleet of emergency response trucks is running at optimum performance. The service technicians attention to detail, timeliness and cost management ensures that our fleet of emergency vehicles is ready to serve at a moments notice. The people of Midlothian thank Orlando Martinez and Waxahachie Ford for the best service we have ever had. Thank you, City of Midlothian. More

Quality vehicles for and great salespeople who know your needs.Fair trade in value for your vehicle needs.Fair trade in value for your vehicle More

Orlando was great, I called not once but 2 times within a month with check engine light on, he was able to-get my car in and called to let me know what was wrong then got it fixed and I was back on the road month with check engine light on, he was able to-get my car in and called to let me know what was wrong then got it fixed and I was back on the road in speedy time, Thanks for all your help! More

Antonio always delivers on his promises and gets my car back on the road as soon as possible. back on the road as soon as possible. More

BE CAREFUL if you’re buying from Waxahchie Ford. My husband and I found two used expeditions online listed at around 41 to 43K. Went in here yesterday to check out the one with less miles for 43K. I My husband and I found two used expeditions online listed at around 41 to 43K. Went in here yesterday to check out the one with less miles for 43K. It had a ton wrong with it cosmetically on the interior, like giant scratch marks from a dog on the inside of the trunk door, a cracked mirror, etc.. They ran my husband‘s credit. Everything was good to go. We were going to trade in our Nissan, which we knew we would be adding some of that to our new loan since we still owed on it. When all the paperwork was set and done with what they were offering, the price had jumped from 43K to 48K and they had us with a walkout price of 58K for a used vehicle that has 54,000 miles on it and its own set of cosmetic issues. The sales guy said the finance guy wanted to meet with us to discuss the changes so we walked over there, sat down and we were then told he was too busy to meet with us. Ridiculous. Please make sure you’re checking the online price and the paperwork if you choose to risk it here. More

Service Advisor Calvin Jones did and excellent job of getting my car serviced and did it in a timely manner. He is a great asset to your dealership. getting my car serviced and did it in a timely manner. He is a great asset to your dealership. More

Technician was very knowledgeable in helping me understand the necessary recall on my F250 pickup. understand the necessary recall on my F250 pickup. More

The sales team and managers here will treat you like family regardless if you buy or not. The southern hospitality is real, Justin, Steve and Josh did a great job and made this stress free. If you are b family regardless if you buy or not. The southern hospitality is real, Justin, Steve and Josh did a great job and made this stress free. If you are buying, you need to buy from here if you want a customer experience you won’t forget. More

Needed service on my car. I was able to get an appointment pretty quickly. Everyone in the service area was professional, helpful and friendly. I had about a 30 or 45 minut I was able to get an appointment pretty quickly. Everyone in the service area was professional, helpful and friendly. I had about a 30 or 45 minute wait while they worked on my car. I was kept informed of progress. The work was completed to my satisfaction. More