Highly Recommend Mike Bass Mazda/Ford – A Truly - JBK
Highly Recommend Mike Bass Mazda/Ford – A Truly Outstanding Experience!
I wanted to share the incredibly positive experience I had at Mike Bass Mazda/Ford in Sheffield, OH (just west of Cleveland, off I-90, Exit 148). I was helping my parents purchase a Certified Pre-Owned (CPO) Mazda CX-5, and we found the perfect one at Mike Bass Mazda.
Since we were hours away from the dealership, about 90% of our interaction was over the phone, and the team at Mike Bass made the process seamless from start to finish.
From the very beginning, I had the pleasure of working with our salesman, Jason Swindig, who was fantastic to work with. His communication was excellent, and he consistently kept me updated throughout the process. In addition, I had the opportunity to work with David Cortes and Cody Spurgeon, the Used Car Sales Manager, who were both incredibly professional, helpful, and accommodating. In the end, Cody presented a straightforward and fair deal that allowed us to move forward confidently.
When my parents and I drove from Findlay, OH to Sheffield, OH, Jason was already waiting for us upon arrival, and he had gone the extra mile to ensure a great experience—he had the car washed and parked inside the showroom so my parents wouldn't have to step outside in the cold to inspect it. Jason made the entire process stress-free, handling all the legwork while we took our final look at the vehicle to confirm it was exactly what my parents wanted.
A big thank you as well to Dave Thuener, the dealership's finance expert, who had all the paperwork prepared and took the time to walk us through every document patiently and clearly. Before leaving, we also had the pleasure of meeting David and Cody in person, putting faces to the names we had been emailing and speaking with throughout the process.
Jason, Cody, and the entire used car team at Mike Bass Mazda/Ford made this an outstanding car-buying experience. There were no hidden fees, no shady add-ons, no unnecessary upselling—just honest, professional service. Buying a car two hours away was more than worth the drive!
THANK YOU, Jason Swindig (Sales Representative), Cody Spurgeon (Sales Manager), and the entire team at Mike Bass Mazda/Ford! I highly recommend them to anyone looking for a straightforward, professional, and genuinely enjoyable car-buying experience.
⭐️⭐️⭐️⭐️⭐️ Five-star experience all the way!
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