Germain Mazda West

John and Cameron were both very informative, friendly and professional as well as everyone else that I encountered at Germain Mazda west. It was a great experience. professional as well as everyone else that I encountered at Germain Mazda west. It was a great experience. More

Very clean, modern dealership with friendly service and comfortable customer waiting area. Found just the car we'd been looking for! We were long-distance customers and Skyler stayed right on top of thin comfortable customer waiting area. Found just the car we'd been looking for! We were long-distance customers and Skyler stayed right on top of things with prompt communication while we were planning our trip to the dealership for a test drive. Once in the dealership, Skyler, Conner and Ashley took great care of us and even went above and beyond putting a big red bow on the car when we picked it up after purchase. More

We were pleased with the high-quality service exhibited by every employee with whom we interacted. by every employee with whom we interacted. More

An exceptional dealership experience, prompt friendly employees made me feel welcome. The mechanic went a step further and had my dirty car washed. I’ll be back! employees made me feel welcome. The mechanic went a step further and had my dirty car washed. I’ll be back! More

Best experience! !! Having had purchased a new car just two years prior, I didn't realize what a GOOD EXPERIENCE should feel like!! John B., Sales, was super helpful !! Having had purchased a new car just two years prior, I didn't realize what a GOOD EXPERIENCE should feel like!! John B., Sales, was super helpful and knowledgeable. He took so much time with us going over every little detail, working with us to ensure we got in the vehicle that exactly matched our wants and needs. He also provided insight on what to expect for our preventative maintenance appointments. Follow-up by not only John but by Ron in Service has been very helpful and timely! I would highly recommend this dealership for anyone needing to purchase a new vehicle! More

Excellent service, attention to detail, provide vehicle while mine was being serviced! I love everything about this dealership! while mine was being serviced! I love everything about this dealership! More

Mike O’Brien is an amazing and professional salesperson. I had issues with the second key fob and had to make an additional trip to Columbus. The key cutter was not working that day. They made the fob at a I had issues with the second key fob and had to make an additional trip to Columbus. The key cutter was not working that day. They made the fob at another location and personally delivered that fob to me. Mike had promised a full tank of gas the day I drove to Columbus but that didn’t happen. I am expecting reimbursement for that expense. The overall experience was positive and would recommend this dealer! More

This is the first time of buying a Mazda vehicle and we are very happy with it. Our salesperson Mike was extremely good and had answered all of our questions. Everyone we had to speak to was very good. are very happy with it. Our salesperson Mike was extremely good and had answered all of our questions. Everyone we had to speak to was very good. More

Checking in and dropping off my car was super seamless and quick. The technicians that looked over my car were thorough and knowledgeable. and quick. The technicians that looked over my car were thorough and knowledgeable. More

John was great! ! Made the Mazda CX 70 purchase a breeze he explained every thing and more. Gave a great setup of the car before I drove back to Nashville. Highly re ! Made the Mazda CX 70 purchase a breeze he explained every thing and more. Gave a great setup of the car before I drove back to Nashville. Highly recommend Connor too he was my first contact and helped guide me through the initial phase of purchase. Germain was worth the drive to pick up my new Mazda. More