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Michael O'Brien
18 Reviews
For the past 8 years, I’ve dedicated my career to providing reliable guidance and a no-pressure approach to car buying. I strive to build trust with every customer by delivering honest information and exceptional service.
Read moreIndustry Experience
8 yrs, 10 mos
18 Reviews
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18 Reviews of Michael O'Brien
September 09, 2026
Germain Mazda West was a great experience. Mike and his team made purchasing a new car easy and fun! Although I spent a little more than I planned, I got the exact car I wanted. Mike and his team made purchasing a new car easy and fun! Although I spent a little more than I planned, I got the exact car I wanted. More
by dblake
Other Employees Tagged: Ian Napier, Joanna McRae
September 06, 2026
Mike was great with helping with the final decision for the CX 50 hybrid and Ian was great with finalizing the deal. We would recommend working with both! the CX 50 hybrid and Ian was great with finalizing the deal. We would recommend working with both! More
by yvonne.suggs
Other Employees Tagged: Ian Napier
July 07, 2026
I would like to thank Mike and the team at Germain Mazda West for taking very good care of me and giving me a really good deal on a 2022 Volkswagen Taos. Great price, great transparency, and great service. West for taking very good care of me and giving me a really good deal on a 2022 Volkswagen Taos. Great price, great transparency, and great service. Would strongly recommend Mike as the go-to guy and I appreciate the honesty when it comes to pricing and giving me the best offer possible. More
by OMAR
Verified CustomerOther Employees Tagged: Ashley Buzzelli, Ian Napier
May 16, 2026
The entire team at the dealership was professional, friendly, and easy to work with from start to finish. They made the process smooth, stress-free, and answered all of my questions along the way. A sp friendly, and easy to work with from start to finish. They made the process smooth, stress-free, and answered all of my questions along the way. A special thank you to Mike for keeping me updated throughout the process and making sure everything was ready for me. I truly appreciated the excellent customer service and communication. More
by MINACOZY
Other Employees Tagged: Connor Langlois, Ian Napier
May 02, 2026
We were pleased with the high-quality service exhibited by every employee with whom we interacted. by every employee with whom we interacted. More
by DJJUNOIR
Other Employees Tagged: Nicholas Kerr, Collin Binegar , Conor O'Leary
April 27, 2026
Mike O’Brien is an amazing and professional salesperson. I had issues with the second key fob and had to make an additional trip to Columbus. The key cutter was not working that day. They made the fob at a I had issues with the second key fob and had to make an additional trip to Columbus. The key cutter was not working that day. They made the fob at another location and personally delivered that fob to me. Mike had promised a full tank of gas the day I drove to Columbus but that didn’t happen. I am expecting reimbursement for that expense. The overall experience was positive and would recommend this dealer! More
by Giver.sherri
April 24, 2026
This is the first time of buying a Mazda vehicle and we are very happy with it. Our salesperson Mike was extremely good and had answered all of our questions. Everyone we had to speak to was very good. are very happy with it. Our salesperson Mike was extremely good and had answered all of our questions. Everyone we had to speak to was very good. More
by Djosephgc
April 23, 2026
Checking in and dropping off my car was super seamless and quick. The technicians that looked over my car were thorough and knowledgeable. and quick. The technicians that looked over my car were thorough and knowledgeable. More
by Gabrielle
Other Employees Tagged: Jessica Dalton, John Bechtel, Skyler Pollock, Philip Ramirez, Efrain Hidalgo, Ron Pineda, Eric Henry, Andrew Mathias , Conor O'Leary
January 30, 2026
Great place to come to if you’re looking for reliable transportation. Mike and the staff as well as manager were very great and helped me get into my first car. They’ll take great care of you. Stop by an transportation. Mike and the staff as well as manager were very great and helped me get into my first car. They’ll take great care of you. Stop by anytime and ask for Mike 💪🏾🤞🏾 More
by Kingdavidd93
December 31, 2025
Michael O'Brien was fantastic! So appreciate Michael's patience. He was my first contact regarding the CX-9. Two months of looking and considering options brought me back to Germa So appreciate Michael's patience. He was my first contact regarding the CX-9. Two months of looking and considering options brought me back to Germain Mazda West. The main reason was Michael's occasional follow ups. Of all the salespeople from other dealerships, Michael was the best. His patience was appreciated as we negotiated over a couple of vehicles. He was willing to do it via text, phone conversation, and eventually at the office. Once we arrived for a test drive and decided to purchase the vehicle, he did not try to upsell me on any other options. The finance department gave me options which I turned down. Once again, no pressure or attempt to push me to purchase additonal warranties. Overall, I highly recommend dealing with this dealership, especially Michael O'Brien. More
by pcmans86
Other Employees Tagged: Dauda Diakite
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