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Michael O'Brien
14 Reviews
For the past 8 years, I’ve dedicated my career to providing reliable guidance and a no-pressure approach to car buying. I strive to build trust with every customer by delivering honest information and exceptional service.
Read moreIndustry Experience
8 yrs, 6 mos
14 Reviews
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14 Reviews of Michael O'Brien
May 02, 2026
We were pleased with the high-quality service exhibited by every employee with whom we interacted. by every employee with whom we interacted. More
by DJJUNOIR
Verified CustomerOther Employees Tagged: Conor O'Leary, Nicholas Kerr, Collin Binegar
April 27, 2026
Mike O’Brien is an amazing and professional salesperson. I had issues with the second key fob and had to make an additional trip to Columbus. The key cutter was not working that day. They made the fob at a I had issues with the second key fob and had to make an additional trip to Columbus. The key cutter was not working that day. They made the fob at another location and personally delivered that fob to me. Mike had promised a full tank of gas the day I drove to Columbus but that didn’t happen. I am expecting reimbursement for that expense. The overall experience was positive and would recommend this dealer! More
by Giver.sherri
April 24, 2026
This is the first time of buying a Mazda vehicle and we are very happy with it. Our salesperson Mike was extremely good and had answered all of our questions. Everyone we had to speak to was very good. are very happy with it. Our salesperson Mike was extremely good and had answered all of our questions. Everyone we had to speak to was very good. More
by Djosephgc
April 23, 2026
Checking in and dropping off my car was super seamless and quick. The technicians that looked over my car were thorough and knowledgeable. and quick. The technicians that looked over my car were thorough and knowledgeable. More
by Gabrielle
Other Employees Tagged: Jessica Dalton, John Bechtel, Conor O'Leary, Skyler Pollock, Philip Ramirez, Efrain Hidalgo, Ron Pineda, Eric Henry, Andrew Mathias
January 30, 2026
Great place to come to if you’re looking for reliable transportation. Mike and the staff as well as manager were very great and helped me get into my first car. They’ll take great care of you. Stop by an transportation. Mike and the staff as well as manager were very great and helped me get into my first car. They’ll take great care of you. Stop by anytime and ask for Mike 💪🏾🤞🏾 More
by Kingdavidd93
December 31, 2025
Michael O'Brien was fantastic! So appreciate Michael's patience. He was my first contact regarding the CX-9. Two months of looking and considering options brought me back to Germa So appreciate Michael's patience. He was my first contact regarding the CX-9. Two months of looking and considering options brought me back to Germain Mazda West. The main reason was Michael's occasional follow ups. Of all the salespeople from other dealerships, Michael was the best. His patience was appreciated as we negotiated over a couple of vehicles. He was willing to do it via text, phone conversation, and eventually at the office. Once we arrived for a test drive and decided to purchase the vehicle, he did not try to upsell me on any other options. The finance department gave me options which I turned down. Once again, no pressure or attempt to push me to purchase additonal warranties. Overall, I highly recommend dealing with this dealership, especially Michael O'Brien. More
by pcmans86
Other Employees Tagged: Dauda Diakite
December 18, 2025
Germain Mazda West was a wonderful dealership to shop and purchase a vehicle with! I recommend them to anyone looking for a Mazda. purchase a vehicle with! I recommend them to anyone looking for a Mazda. More
by jwherry
Other Employees Tagged: Cameron Allen
December 15, 2025
We had a fantastic experience from start to finish. The customer service was excellent and incredibly quick—everyone was helpful, responsive, and genuinely cared about making the process easy. Car shop The customer service was excellent and incredibly quick—everyone was helpful, responsive, and genuinely cared about making the process easy. Car shopping with a toddler can sometimes feel overwhelming, but they made it comfortable and stress-free. They were patient, answered all of our questions, and made sure we found a vehicle that truly fit our family’s needs. The whole experience felt welcoming and trustworthy. We love our car and would highly recommend them to anyone looking for a family-friendly car shopping experience with outstanding customer service! More
by VKeele
Other Employees Tagged: Phill Erwin
November 25, 2025
The dealership was very nice and accommodating for my family and I, corresponding over the phone prior to our visit and quick to answer any of my questions while in person. I appreciate all of the time w family and I, corresponding over the phone prior to our visit and quick to answer any of my questions while in person. I appreciate all of the time we were given! More
by Calleighem
November 25, 2025
Salesperson was great at getting the color and kind of car I wanted. He was very understanding with my and my wife's needs and she got a Mazda after me. car I wanted. He was very understanding with my and my wife's needs and she got a Mazda after me. More
by reddevilnj
Other Employees Tagged: Phill Erwin
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