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Classic Mazda
Mentor, OH
286 Reviews
Classic Mazda Mentor is proud to serve drivers throughout Mentor, Painesville, Madison, Willoughby, Concord, Chardon, Wickliffe, and greater Lake County with a dealership experience centered around clarity, comfort, and exceptional customer care.
Mazda represents the perfect blend of artistry and engineering — and our mission is to deliver that same thoughtful balance in every interaction with our customers. From your first browse to continued ownership, we aim to make every step simple and enjoyable.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 286 reviews
June 16, 2026
Andrew was the first person that help me and he was excellent. The guys that fixed the car were fast and I was out of there really quickly excellent. The guys that fixed the car were fast and I was out of there really quickly More
by angela.smith1112
Verified CustomerEmployees Worked With
Advisor was Andrew Heirick and I think the service and parts were Jonathan Phillips and Scott Lunder
June 16, 2026
Excellent service, at a very fair price. I will continue to get my Mazda serviced here going forward I will continue to get my Mazda serviced here going forward More
by Alec Dimitrakis
Employees Worked With
June 16, 2026
Great customer service and quality work. The manager is excellent. I especially like the video review. The manager is excellent. I especially like the video review. More
by dalhill2
Employees Worked With
June 14, 2026
The dealership provided quick and efficient service and everyone was friendly and personable. Plus the video of my car is very cool. everyone was friendly and personable. Plus the video of my car is very cool. More
by SHOP5
June 13, 2026
Excellent service The wait time was good. The customer service was excellent. The customer area was adequate. The customer service was excellent. The customer area was adequate. More
by AB
Employees Worked With
June 13, 2026
Excellent service. Very efficient. Helpful with all my needs. Made great recommendations for my service. Very efficient. Helpful with all my needs. Made great recommendations for my service. More
by sharonlunato
Employees Worked With
June 13, 2026
Even though my vehicle seemed to be having an unknown issue, the team worked to identify and fix it as best the could. So far, it seems they corrected the problem. issue, the team worked to identify and fix it as best the could. So far, it seems they corrected the problem. More
by NICKADO96
Employees Worked With
Andy, Jake, Angela
June 12, 2026
Classic Mazda in menstruis is awesome. They weren't above and b and also sent us videos on what we were worried about as well.Bryan Mendez Always welcomes us with open arms and smiles Grea They weren't above and b and also sent us videos on what we were worried about as well.Bryan Mendez Always welcomes us with open arms and smiles Great guy. If you need anything, go to him very nice, very soft, spoken. And also very helpful. Thank you to the rest of the crew as well as the mechanics on sending me videos. More
by Bob
Employees Worked With
Other Employees :
Bryan Mendez
June 11, 2026
Andy operates with outstanding customer service, multitasking, proficiency, efficiency, and communication skills, helping to alleviate the stress of an unexpected / unscheduled visit due to sudden b multitasking, proficiency, efficiency, and communication skills, helping to alleviate the stress of an unexpected / unscheduled visit due to sudden battery issue. More
by NARACHEL21
Employees Worked With
Andy Hetrick
June 11, 2026
Jon and his team always take excellent care of me. They send you a video showing you what was done. They send you a video showing you what was done. More
by Bcuinohio
