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Classic Mazda
Mentor, OH
227 Reviews
Classic Mazda Mentor is proud to serve drivers throughout Mentor, Painesville, Madison, Willoughby, Concord, Chardon, Wickliffe, and greater Lake County with a dealership experience centered around clarity, comfort, and exceptional customer care.
Mazda represents the perfect blend of artistry and engineering — and our mission is to deliver that same thoughtful balance in every interaction with our customers. From your first browse to continued ownership, we aim to make every step simple and enjoyable.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 227 reviews
Verified Customer
May 03, 2026
I’ve consistently had a great experience with Classic Mazda Service. The techs do excellent work and take good care of my vehicle every time I bring it in. Just as important, the service reps are always Mazda Service. The techs do excellent work and take good care of my vehicle every time I bring it in. Just as important, the service reps are always friendly, professional, and helpful, making the whole process smooth and stress-free. It’s clear that both the technical team and the customer service staff are committed to providing high-quality service. Highly recommend! More
by JEL
Employees Worked With
May 03, 2026
Outstanding service by all. Starting with Andy and right through the tec that serviced my vehicle, Thank you Starting with Andy and right through the tec that serviced my vehicle, Thank you More
by TLINICH
May 01, 2026
Classic Mazda is great! ! I got at least 4 cars from them, and everyone is super helpful and kind. Bob Calkins and John Black are the best. ! I got at least 4 cars from them, and everyone is super helpful and kind. Bob Calkins and John Black are the best. More
by tslovenec
Employees Worked With
Bob Calkins, John Black
May 01, 2026
Easy to schedule service at a time that fit my schedule, beautiful showroom and waiting area. beautiful showroom and waiting area. More
by daduke1963
Employees Worked With
May 01, 2026
Kyle assisted me with finding the Miata I wanted. I felt confident that he knew the inventory and I left with the car I truly wanted. Truly a great experience! I felt confident that he knew the inventory and I left with the car I truly wanted. Truly a great experience! More
by CMILLUZZI5
Employees Worked With
Kyle
May 01, 2026
This is my third CX5 purchase from Phil Albert and the team at Classic Mentor Mazda. I can’t begin to list the reasons I repeatedly buy from them. We return to talk to Phil about this 4th mazda purchase team at Classic Mentor Mazda. I can’t begin to list the reasons I repeatedly buy from them. We return to talk to Phil about this 4th mazda purchase in short because I like that Phil values and appreciates his customers. It’s evident in his professional yet honest, up front conversations. The willingness of managers to come to the table and talk is exceptional and rare in other dealers. I have enjoyed owning and driving a mazda but I was especially thrilled to put a red one back in my garage. Our house currently owns two- my daughter purchased a 26 cx50 from Phil just a month ago as her first car. We appreciate his dedication to helping families get what they are looking for at Classic Mazda. The entire dealership experience at Classic Mazda is exceptional. Shout out to Christian who is getting started and helped us out when Phil was tied up with another customer and Curtis in finance who was super professional and thorough with my daughter’s first car. Interactions matter and these guys go above and beyond. More
by Mrsjnappi
April 29, 2026
they started a video message a couple of years ago that shows the mechanic going around your car and showing you not only the good parts of your car but also problems that might occur in the future and som shows the mechanic going around your car and showing you not only the good parts of your car but also problems that might occur in the future and something to keep your eye on More
by rwsladesr
Employees Worked With
April 28, 2026
Best service hands down! ! Jon runs the service department with integrity. Andy has always been patient and understanding! I drive over an hour away just to do business with t ! Jon runs the service department with integrity. Andy has always been patient and understanding! I drive over an hour away just to do business with them!! More
by marinsca22
April 28, 2026
Kyle was great - he made it super-easy to see the cars I was interested in, go for a test drive, answered all my questions and we went thru all the options and proceed to trade-in and finance. was interested in, go for a test drive, answered all my questions and we went thru all the options and proceed to trade-in and finance. More
by Pat.Picciano
Employees Worked With
Kyle McClaugherty
