37 Massachusetts Toyota Dealers

Alex was able to help me get into a 2024 Camry with ease! - Anonymous buyer!

Alex was able to help me get into a 2024 Camry with ease! I drive many miles and he has helped me take care of the maintenance and set up appointments. I’m already looking at a new car for my fiancé hopefully a Grand Highlander. The service department Also does a great job! I worked with a new advisor Eddie, and I was more than grateful for the things he recommended me. Will be coming back to get 3 tires and the 4th for a 1$

Extremely professional. - Kjflynn53

Extremely professional. Answered all questions and respected my time. Look forward to being a repeat sales and service customer. Outstanding experience.

I came in for a routine maintenance and to get my remote - Naiomy morales

I came in for a routine maintenance and to get my remote start installed. Emily and Soamy made this process super easy. Definitely will continue to service my vehicle at this dealership.

Tiara was great to deal with and very knowledgeable. - Rick M

Tiara was great to deal with and very knowledgeable. This dealer was the only one out of 6 Toyota dealers that got me where I wanted to be.

Julian was extremely efficient in the whole car buying - DONNAL

Julian was extremely efficient in the whole car buying process. He listened to me when I told him what I was looking for in a vehicle and sold me a vehicle that I am very happy with. He answered all of my questions thoroughly and was a pleasure to deal with during the whole process. I would highly recommend Julian to family and friends who are looking to purchase a vehicle.

It was a great experience working with the dealership, - jasper

It was a great experience working with the dealership, especially Leonardo Monterrosa. He provided ample space for customers to evaluate their options while maintaining a thoughtful follow-up cadence. His responses were prompt, ensuring a smooth and efficient transaction.

I have driven Camrys for over 30 years and wanted to get - teapot.patella_8g

I have driven Camrys for over 30 years and wanted to get into a SUV. Abby went above and beyond to make sure I drove any vehicle I could be interested in, even one I hadn’t considered - which I bought! Abby, Adam, and Jess were flexible and did everything possible to make buying my car an enjoyable experience. I love my Venza! Thank you, Linda

Dealership had my 2nd choice of vehicle. - skip

Dealership had my 2nd choice of vehicle...appears that Toyota no longer supplies sufficient new vehicles to allow potential customers to "shop" by hands on comparison. This model of committing to such a major purchase without hands on familiarity of the vehicle is not in the customers' interest.

My husband and I were very impressed with the Acton - SuzyJoPim

My husband and I were very impressed with the Acton Toyota dealership. We were welcomed kindly as we came in through the front door, and were quickly joined with the salesperson I asked for.

We brought our RAV4 Hybrid in for service on a recalled - janetcohan

We brought our RAV4 Hybrid in for service on a recalled part and for a solution to the mystery of why our fobs had both developed an inability to open their locked car. Everything went smoothly, and we also ended up replacing some filters that we hadn’t been aware of. We appreciated the video that our assigned technician, Manuel, made, explaining what was needed and his recommendations before we agreed to the plan. Yann, our service advisor, was very helpful along the whole process. A very good experience!

Gabriel was great to work with. - RDIEN911

Gabriel was great to work with. Very low pressure and provided great information on what I was looking for. Need some more customer parking spaces though

Kevin was very friendly and professional! - crow.ss

Kevin was very friendly and professional! Whole experience went smoothly. My salesman Rick was GREAT as was Kevin! Tech who installed my accessories was lights out. Tire tech got me a new wheel lock key also. The whole staff seems to be on the same page, Top notch people and facility. Highly recommended!

I would like to than Ema, and Ryan Hogan in the Service - AnilG

I would like to than Ema, and Ryan Hogan in the Service Department for their efficient and courteous service.

Wonderful costumer service provided by a spectacular - JF2009

Wonderful costumer service provided by a spectacular salesman by name Walter. Very trustworthy and very reliable customer support. At beginning I was not sure but by the end of my journey i was satisfied and very impressed and surprised by is professionalism and assistance. Good job walker, you’re the best

Recently purchased a 2024 Toyota Rav 4 from Toyota of - Dianne

Recently purchased a 2024 Toyota Rav 4 from Toyota of Watertown. Initially, I wanted a Ruby Red Flare Rav 4 but after seeing the car in person, decided I liked the Magnetic Gray Metallic color better. After I realized this, I contact the Kenny Wright who is one of the sale managers there. He kindly agreed to sell me the car with the color I wanted even though he had to order the Ruby Red Rav and it was already delivered to his dealership. I have bought several Toyotas in the past and Kenny was the most patient, fair and responsive sales manager I have ever dealt with. Also, the finance manager Marat Alaverdian was pleasant to deal with. He explained all the paperwork thoroughly and did not pressure me to buy anything extra I did not want. If you are looking to purchase a Toyota, definitely call Toyota of Watertown and ask for Kenny Wright; he is the BEST!

Everyone I interacted with regarding my purchase was - Vivian

Everyone I interacted with regarding my purchase was professional and knowledgeable. I heard back from representatives promptly.

Great salesperson who communicated with me about the - jcon

Great salesperson who communicated with me about the process from start to finish. I'm very happy with my new car and the dealership.

Luis was my sales representative and he made my - Kristinamacedo

Luis was my sales representative and he made my purchasing experience easy. Gabriel in finance made sure I got a monthly payment that worked for me. I will keep doing business with bernardi!

I had a wonderful experience with Michael, Prach, Anthony - Fortesruby

I had a wonderful experience with Michael, Prach, Anthony Nash and Gus. They were professional, helpful and I would refer Atlantic Toyota to family and friends. I am a repeat customer.

Very friendly , knowledgeable staff. - gjsantos9828

Very friendly , knowledgeable staff. Greet you at the door making my experience stress free , no pressure at all

I ultimately didn't buy here due to a simple lack of - cab

I ultimately didn't buy here due to a simple lack of inventory (I wanted a Prius Prime XSE in guardian gray, and they unfortunately they didn't have any in stock), but I still wanted to write a review to express appreciation for Joel and Harley. Joel in sales was kind and didn't apply any pressure on me whatsoever, and Harley in finance offered a helpful breakdown of what a leasing option would look like. I found them to be excellent to deal with and trusted what they were telling me in terms of pricing and options, and again, most importantly, they didn't pressure me whatsoever and simply talked me through my options. If they'd had inventory there, I would have absolutely purchased with them and recommend them highly if you're considering your own purchase.

Prompt response with an expanded explanation. - kunmoye

Prompt response with an expanded explanation. Welcoming attitude and pay good attention to details. Shows concern about your ability to meet up with your financial goal.

Speedy service and great customer service! - Jlthibodeau

Speedy service and great customer service!! I love the video that they send you showing your car being worked on!

The dealership and its staff are welcoming, honest, and - kirk.taveras

The dealership and its staff are welcoming, honest, and upfront about the entire buying experience. More dealers should be like IRA. Eddie, Kelvin, Jesse, and Fausto were great during my deal.

The service was excellent. - obelisk.lints-2g

The service was excellent. They took me on time and my car was ready to be picked up before the end of the day

I had no appt. - 140pennylane

I had no appt. Someone was able to look the problem immediately. There was then a new problem. I was able to bring in my car the next day. I got a ride to work with Raymond. And was able to pick up my car in the early afternoon. Excellent service!

Huge fan of the work and efforts put in to helping people - flyhyde23

Huge fan of the work and efforts put in to helping people get wheels. This team is great, shout out to Dan Underwood.

Honest and friendly dealership. - Saltandperry

Honest and friendly dealership. Darren helped me get heated seats in the car I wanted.

I strongly advise against shopping for a vehicle at this - Raj

I strongly advise against shopping for a vehicle at this dealership based on my negative experience. Their communication and customer service are severely lacking. I visited the dealership on Monday and found a truck I liked. Wanting to carefully consider the decision, I informed the salesperson I was working with that I would reach out within a day or two. On Wednesday morning, I texted the salesperson to confirm I’d be coming in later that evening to finalize the purchase and even discussed down payment options. He assured me via text and phone call that everything was set and ready for me to close the deal when I came in. However, after driving an hour and a half to reach the dealership that evening, I was informed upon arrival that the truck had already been sold earlier that day. Despite multiple confirmations from the salesperson, no one took the initiative or courtesy to inform me before making the trip. While I completely understand that vehicles sell quickly, it’s unacceptable and inconsiderate to let a customer drive a significant distance when the vehicle is no longer available. This lack of professionalism and basic communication is extremely disappointing. I strongly recommend taking your business to a dealership that values its customers’ time and communicates honestly.