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Copeland Toyota

Brockton, MA

4.8
978 Reviews
Finding the right vehicle should feel exciting, not overwhelming. At Copeland Toyota, we’re here to make your experience simple, personal, and tailored to you. Proudly serving Brockton and the South Shore since 1970, we offer a wide selection of new Toyota models and quality pre-owned vehicles, along with flexible leasing options, financing solutions, and dependable service. Whether you’re shopping in person or remotely, our team is committed to providing helpful guidance, transparent communication, and a low-pressure experience from start to finish. Our goal is to help you find the right vehicle and explore financing options that fit your needs and budget. From our beginnings on Main Street to our renovated West Chestnut Street dealership, we continue to grow while keeping our customers at the heart of everything we do. From your first visit to every mile ahead, Count On Copeland.
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970 W Chestnut St

Brockton, MA

02301

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Showing 978 reviews

November 07, 2026

My car was scheduled for service and a recall. it was easy to get appointment that fit my schedule.The shuttle service was a plus.I was informed of what service needed to be done and the cost befo More

by bryantfrances993
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve service rep
Nov 07, 2026 -

Copeland Toyota responded

Thank you for sharing your experience. We're glad the appointment scheduling and shuttle service met your needs. We appreciate your feedback about Copeland Toyota.

November 05, 2026

Sorry to say my salesman was just that. No relationship or thank you was given. More

by dhurtejones
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
DreAndre Sims
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2026 -

Copeland Toyota responded

Hello, I would like to learn more about your experience with our Sales Team regarding the customer care you received. We pride ourselves on the high-quality standards we maintain here, and I would appreciate the opportunity to speak with you about your feedback. Could you please email your preferred contact information to me? Thank you, Shahzad Shahab General Manager sshahab@copelandtoyota.com Copeland Toyota

November 05, 2026

Gave a call for appointment and was approved earlier than expected. As soon I arrived was attended and waiting was a delight great comfortable room. Asked while waiting about service. More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shahzad Shahab
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2026 -

Copeland Toyota responded

Thank you for sharing your experience. We're glad our team could accommodate you promptly and provide a comfortable waiting area. We appreciate your feedback at Copeland Toyota.

November 04, 2026

You guys are very professional and complete! I love how the machinic records the service so you can see! Thank you keep up the great work! More

by danfuoco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2026 -

Copeland Toyota responded

Thank you for recognizing our professionalism and service records. We appreciate your feedback at Copeland Toyota.

November 04, 2026

Always get great service and would like to thank Mike Harrop for his service always takes care of me More

by Kflip76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service guys should be recognized too they actually do the work
Nov 04, 2026 -

Copeland Toyota responded

Thank you for your feedback. We appreciate your recognition of our team's service at Copeland Toyota. Please feel free to contact us directly if you have any concerns.

November 02, 2026

Great Team over there at Copeland Toyota. I look forward to bringing my vehicle over there every time. More

by p5150
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Harrop
Nov 02, 2026 -

Copeland Toyota responded

Thank you for your positive feedback about our team at Copeland Toyota. We appreciate your continued trust in us.

November 02, 2026

Purchased two cars from Copeland over the years — always a pleasant experience. Their salespeople are down-to-earth, and the service department is fair. They even helped me fix a tire issue free of charge. More

by ndissim
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shahzad Shahab
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2026 -

Copeland Toyota responded

Thank you for your continued trust in Copeland Toyota. We're glad our team has been helpful with both sales and service. We appreciate your feedback.

November 02, 2026

Felt supported from my first contact with Copeland Toyota. Dealt with Jaqueline Grandoit, Kevin Chicoine and Ahmed Shah. They all listened to my requests and thanked me for the opportunity to win my More

by John F.
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ahmed Shah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaqueline Grandoit, KevinChicoine
Nov 02, 2026 -

Copeland Toyota responded

Thank you for sharing your experience with Copeland Toyota. We appreciate your recognition of our team's efforts and value your business.

November 02, 2026

The experience was excellent. We had Joe Caddeiro as the sales person and he was assisted by Merlyn’s Dorvillier. Both were outstanding. They were a great team. Joe sold us the ca More

by Jhainsworth
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Merlyne Dorvillier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Cadiero
Nov 02, 2026 -

Copeland Toyota responded

Thank you for sharing your experience with our team at Copeland Toyota. We appreciate your continued trust in us for your vehicle purchases. Your feedback is valued.

November 01, 2026

They did the maintenance and everything seemed okay, but 4 days later I’m seeing a “check engine light” on my dashboard More

by Richie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
Nov 02, 2026 -

Copeland Toyota responded

Richie, We appreciate you sharing your feedback. I would like the opportunity to speak with you about your experience with our Service Department regarding the maintenance service performed on your vehicle. Could you please email your preferred contact information to me? Thank you, Shahzad Shahab General Manager sshahab@copelandtoyota.com Copeland Toyota

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