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Acton Toyota of Littleton
Littleton, MA
3,756 Reviews
Acton Toyota of Littleton pledges its sales process will be:
Simple
We will assist you in a straight-forward manner that is focused on helping you find the vehicle you want at a competitive price without any hassle or high pressure.
Honest
We will deliver you a transparent sales process where information is accurately and openly shared with clarity and candor. We promise to respect your intelligence and your desire to be treated with courtesy and respect.
Guaranteed
We will stand by and make good on the commitments made during and after your purchase. The prices that are advertised and we agree to will be honored and never change. You will pay exactly what you are quoted and you will never be surprised with any hidden fees.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 3,756 reviews
May 29, 2026
Experience started out pleasant but long after they should have realized that they had lost the sale, they were still at it. There was a lot of not listening to us, the customers, and insistence on con should have realized that they had lost the sale, they were still at it. There was a lot of not listening to us, the customers, and insistence on continuing on the path they wanted us to take. We said at several points that we were ready to leave. Our salesperson scooped up the keys to the car we had arrived in, essentially holding us prisoner until we could convince him to give the keys back. He finally handed them over reluctantly. I do not recommend. More
by koathe
Employees Worked With
Saleh Namous , Oscar (manager)
May 28, 2026
I bought two cars — a Highlander for my wife and a Camry for myself. I worked with Edward Mikhail, and I had a great experience with him. If I buy another car in the future, I will definitely go back to him for myself. I worked with Edward Mikhail, and I had a great experience with him. If I buy another car in the future, I will definitely go back to him. I highly recommend him. More
by Edwardhmik
Employees Worked With
May 22, 2026
Although I bought my car here and have visited the service department for regularly scheduled service appointments over the last few years, I was prodigiously disappointed with my most recent service service department for regularly scheduled service appointments over the last few years, I was prodigiously disappointed with my most recent service appointment. Upon arriving for a scheduled visit at 3:30 PM, the designated rep continuously tried to add additional and incredibly expensive “preventative” services to my simple oil change and tire rotation. When I asked questions about it, she was vague in her responses and said these services were due and had to be done. I explained I was a young public school teacher and was on a budget. The car is only two and a half years old; it only has 30,000 miles and no issues to speak of. After 1.5 hours of waiting, the mechanic finally started working on my car at 5:00 PM. At 5:06 PM, I received a phone call to please visit the service desk. The rep showed me an extensive list of items in “critical condition that had to be fixed immediately,” outlined by big red “X” marks. These included a throttle body service, HVAC system service, and fuel injection service. She also showed me a list of “cautionary items” and pushed me to also fix those. I asked “do these HAVE to be done?” And she replied “yes.” The bill would be well over $1,000. I explained my confusion because I was only there for a simple oil change. She said the mechanic “had to fix these items” and “the driver breathes in the dirty air conditioning so the HVAC service was necessary.” I tentatively agreed to fix only a few of the items marked “critical,” including new windshield wipers and various filters which were fair add-ons. They then told me to wait until 6:00 PM. After 10 minutes, I raced back to the desk and asked them to cancel everything except the initial oil change, tire rotation, wipers, and filters - I had Googled the three services (HVAC, fuel injection, and throttle body) and learned that cars with only 30,000 miles didn’t need any of the maintenance this rep had falsely advertised as “critical and extremely necessary.” I had also talked to a family member (a long standing patron of this same establishment) who said the rep and mechanic were trying to take advantage of my naivety and to try to stop the unnecessary preventative services immediately as they were not in fact “critical.” The rep and the mechanic said they had already finished most of the services (after approximately 10 minutes since I initially left the desk - which seemed incredibly suspicious, especially for the amount of time the total appointment took) and couldn’t stop or refund the price. They finally agreed to eliminate one preventative service (fuel injection) which they hadn’t started yet but the final bill was well over $600.00. The mechanic himself was unapologetic and claimed “everyone is entitled to their opinions” after it was explained how these services appeared to be unnecessary. Although I was naive in trusting the dealership, I was beyond upset that they essentially took advantage of me, brushed off my questions, and presented the add-ons as absolutely necessary and dangerous to ignore. I was a loyal customer and they knew I was a local school teacher without hundreds of dollars to spend on unnecessary services. I felt incredibly silly and disappointed after essentially being expertly conned into paying so much money. To add insult to injury, I waited for 2.5 hours for 30 minutes worth of auto work. I will not be patronizing or recommending this predatory dealership again. More
by Haylee V
Employees Worked With
Other Employees :
Dacia Walker, & Mechanic
May 13, 2026
Very pleased with my service. I'm walking out with the car that I wanted for the price that I wanted. Mounir Boughhamrani was just excellent! I'm walking out with the car that I wanted for the price that I wanted. Mounir Boughhamrani was just excellent! More
by jldegr7
Employees Worked With
Mounir Boughhamrani
May 12, 2026
I had a great experience buying my Toyota Highlander from Acton Toyota. Mounir made the whole process smooth, professional, and stress-free from start to finish. He was patient, knowledgeable, and took the t Acton Toyota. Mounir made the whole process smooth, professional, and stress-free from start to finish. He was patient, knowledgeable, and took the time to answer all my questions without any pressure. What I appreciated most was his honesty and communication throughout the deal. He worked hard to make sure I got the right vehicle and made the experience feel straightforward and respectful. The Highlander was exactly what I was looking for, and I’m very happy with the purchase. If you’re looking for someone reliable and easy to work with at Acton Toyota, I definitely recommend asking for Mounir. More
by ali.muttaleb001
Employees Worked With
Mounir
May 06, 2026
Mounir and Bill were amazing! Mo made the process so easy and has such a great attitude, he made sure everything was all set moving forward with my purchase! And aside from being Mo made the process so easy and has such a great attitude, he made sure everything was all set moving forward with my purchase! And aside from being hilarious, Bill also made the finance process easy peasy, considering I am rebuilding my credit! Thank you both so much <3 More
by Athurston
Employees Worked With
Mounir Boughamrani
May 04, 2026
Bought our new Crown Signia Limited from this dealer. Engagement with Shawn and Oren as part of the purchasing process was seamless and professional. Joe Tosi in finance went the extra mile in helping ge Engagement with Shawn and Oren as part of the purchasing process was seamless and professional. Joe Tosi in finance went the extra mile in helping get our dashcam installed ahead of delivery. Had some minor issues that GM Jimmy Gianino helped get addressed in a professional and collaborative nature. Happy to endorse for your new car purchase. More
by gpberliner
April 18, 2026
Clean, organized and friendly staff. Ken White is the BEST. Low pressure and knows his stuff. He was extremely patient and you can tell he really cares. Very pleased with my 4Runner purc Ken White is the BEST. Low pressure and knows his stuff. He was extremely patient and you can tell he really cares. Very pleased with my 4Runner purchase. More
by Kate1217
Employees Worked With
April 18, 2026
This is an amazing dealership! I would recommend everyone to go to Acton Toyota. They have an amazing selection of used and new vehicles. All of the sales people were very helpful. I would recommend everyone to go to Acton Toyota. They have an amazing selection of used and new vehicles. All of the sales people were very helpful. The management was so easy going and very invested in helping all customers. Thank you to everyone at Acton Toyota for making the purchasing process very easy! More
by Camerondybus
Employees Worked With
Other Employees :
Oscar Villigran
