61 Massachusetts Ford Dealers

Friendly, kind, zero pressure. - eviedog

Friendly, kind, zero pressure. Best car buying experience I have ever had. Will go back!

The service department at Walls Ford is five star. - Mdavis51

The service department at Walls Ford is five star. They know how to take care of their customers

The people here are so nice. - sch91075

The people here are so nice. They fixed my recall issues . The best part was it was covered and free.

Anthony makes sure all repairs are completed and keeps - Savvy Shelly

Anthony makes sure all repairs are completed and keeps im touch with me. Thank you Anyhony

Jeff was the best part of day came back with real trade - Jaybird9089

Jeff was the best part of day came back with real trade in offers didn't play games it all in all was a great experience at this dealership which you don’t hear that very often at other dealerships and my wife got a truck that she loves so it was a win win thank you everyone at Balise Ford

The costumer service reps were extremely helpful and - bkeane2

The costumer service reps were extremely helpful and understanding. The repair was quick and they communicated throughout.

Very helpful and polite. - Ezani10326

Very helpful and polite. Helped me on the phone and meet me in the garage when I arrived.

dean childs is a good guy very knowledgeable and knows - ddncb40@aol.com

dean childs is a good guy very knowledgeable and knows the products he sell.100%

It was a pleasure working with Greg Gorman, Assistant - accounting@newerasystems.net

It was a pleasure working with Greg Gorman, Assistant Service Manager. He expedited the service on my car. There wasn't pressure to do more than what was necessary, but did provide me with a list of repairs I should address the next time I come in for an oil change. I found this very helpful as I know what to expect as well as the cost. Thank you.

An all good sales experience with Justin. - JohnBLOOMER

An all good sales experience with Justin. He was friendly, accommodating, and knowledgeable. The whole team as well. They met my price!

I will continue to do business with Gervais Ford as their - wpduckett

I will continue to do business with Gervais Ford as their staff has proven to be knowledgeable, skilled and honest.

Thank you for your assistance solving our dilemma and - 33_cline.eulogy

Thank you for your assistance solving our dilemma and purchasing a 2024 Lincoln Corsair. We are very pleased with the process and the new vehicle.

I had great experience. - SusanF

I had great experience. My sales person took time to listen and did not push or rush. Mark the Sales Manager was wonderful. And Christian A in service is THE BEST.

Kevin Bancroft, Truck manager, provider excellent - rislattery

Kevin Bancroft, Truck manager, provider excellent information on the status of my recent truck purchase. That continued in the paperwork and the time he spent reviewing the functions in the truck. He is an excellent example of customer service.

I have product loyalty to Ford and dealer loyalty to - far1951

I have product loyalty to Ford and dealer loyalty to Mathieu Ford. Anyone can sell a car but what has kept me coming back was the Service Department. Good job!

I will never buy another vehicle anywhere else! - Jenna Peloquin

I will never buy another vehicle anywhere else! My husband grew up in the area and he and his family have always purchased their cars from Lamoureaux. Being from RI and having bought my cars from other larger dealerships I was skeptical to say the least. The second I stepped into the doors, however, right off the bat I could feel the difference. Being smaller and family owned they truly take their time and answer any and all questions that we had! Jordan was our salesman and for only having been there a short time he was extremely knowledgeable. Everyone that we dealt with through the entire process made us feel extremely comfortable and treated us like family. We will never go anywhere else!

My experience with Ford of Northampton was excellent. - Todd.jarosz69

My experience with Ford of Northampton was excellent. My salesman, Bill Richard was very knowledgeable and helpful. I couldn’t be happier with my overall experience with Ford of Northampton.

Uncooperative and won't refund my money. - Mohamed yousef

Uncooperative and won't refund my money. Kyle is dishonest, he told me three days ago he was going to refund my $500, he lied to me and didn't. I had to visit the branch in person today. I wasted two hours of my time, time and money. I will not buy another car from you because I have a bad impression of you.

Vehicle is amazing. - katiex14

Vehicle is amazing. Service not so much. It shouldn’t take an hour for an inspection sticker.

Chris Chapman at Stoneham Ford was helpful and - JMA

Chris Chapman at Stoneham Ford was helpful and knowledgeable. He helped me find the vehicle I wanted.

Friendly, polite staff and reasonable prices. - Wayne

Friendly, polite staff and reasonable prices. I bought my vehicle here years ago and always bring it to Townsend Ford for service, including for new tires. It is a great dealership.

Excellent service Adam helped looked for truck really - ricvic1

Excellent service Adam helped looked for truck really quick would recommend him and his dealership!!

A+ from pulling in to driving away. - Mth

A+ from pulling in to driving away. Pleasant, no nonsense, work completed timely and as requested. I’ll be back.

I had a great experience for the maintenance on my - rbenoit0704

I had a great experience for the maintenance on my Ranger. They kept me informed about the status of the work and recommended items that needed to be done.

Looked for a new Explorer for my wife. - Dgilly88

Looked for a new Explorer for my wife. Reached out to Ron at Franklin Ford. Selected a vehicle, took it for a test drive. George gave us a generous trade offer. Purchased the vehicle. No pressure, no hassle. This is the 3rd vehicle (2nd in 2 months) that we have purchased through Ron at the dealership. Other family members have purchased from Ron as well. Consummate professional. He went over all the options from bumper to bumper on the vehicle. Answered all our questions about the new Explorer. Very helpful. Highly recommend this dealership.

Chas was great. - Reddog8419

Chas was great. I drove a couple different Broncos. After my last test drive, he showed me a 2025 that had just arrived. That’s the vehicle I purchased.

Thank You Matt B, Excellent customer service and - jonbolek1017

Thank You Matt B, Excellent customer service and knowledge of inventory. Will definitely recommend friends and family to shop there first

your complaints and the lack of responses in writing. - jesse_staley

your complaints and the lack of responses in writing. I've included the 3 Executives from the local dealership on my last 2 emails and received no response from any of them. Tow Truck driver who towed my car stated he's towed numerous cars out of there to other dealers/repair shops. One that was quoted 5k for repair. Towed it to DePaula and she was charged $1200. Do your research and take it somewhere else. Don't believe the generic responses you see. They will not follow up or rectify anything. This dealer and this car have ensured I will never purchase another Ford. Problem after problem from the beginning to the end and the closest dealer is a circus. Read the reviews, get a second opinion, and report concerns you have with your service to the BBB (The customer relations rep asked me if I called BBB. ABSOLUTELY) and Attorney General. All easy to complete online forms that can help save the unsuspecting people who are being tricked in to paying for ridiculous "repairs" from shady dealerships. Johnson is being outgrown by every other dealership around them. It's not for no reason.

Danvers Ford not only makes me feel like an important - moonmatters

Danvers Ford not only makes me feel like an important customer they also make me feel like I'm part of the Danvers Ford family. Great Sales and Service.