61 Massachusetts Ford Dealers

Absolutely terrific dealer to work with. - S Schmidt

Absolutely terrific dealer to work with. I purchased a vehicle out of state and the process could not have gone smoother. Mike, Billy, and Eddie were all super responsive and helpful from the first call, and made what can be a painful process enjoyable and easy. I did not feel pressured into anything I did not want, and they answered all of my many questions honestly, and without judgment. Straightforward and get the job done. Highly, highly recommend this team-and thankful to have found exactly what I wanted in a short amount of time with their help!

Bob was very courteous. - amundsenkaren525

Bob was very courteous. He provided a loaner car each time I left the car for inspection and work. He even washed my car when it was delivered back to me.

Process was very quick. - catchue1

Process was very quick. They made sure the vehicle was clean and tank was full

Service staff has been great. - simmy zee

Service staff has been great. They have done all they could to help with our focus. W

Jeff was the best part of day came back with real trade - Jaybird9089

Jeff was the best part of day came back with real trade in offers didn't play games it all in all was a great experience at this dealership which you don’t hear that very often at other dealerships and my wife got a truck that she loves so it was a win win thank you everyone at Balise Ford

Danielle was fantastic and was extremely communicative - ebohlin

Danielle was fantastic and was extremely communicative and helpful! From the drop off to getting rental everything was incredibly smooth.

Excellent service and turnaround time, Derek kept me - Info

Excellent service and turnaround time, Derek kept me informed throughout and made sure the vehicle was ready on schedule.

dean childs is a good guy very knowledgeable and knows - ddncb40@aol.com

dean childs is a good guy very knowledgeable and knows the products he sell.100%

Everything about my transaction went smoothly and - johnson.eric18

Everything about my transaction went smoothly and quickly. Outstanding customer service from start to finish. Could not be happier with the people at Gervais Ford and will be going back in the future.

Just had another great service from Roger and his team on - Bill Hanson

Just had another great service from Roger and his team on my 2024 F250 Lariat.

Thank you for your assistance solving our dilemma and - 33_cline.eulogy

Thank you for your assistance solving our dilemma and purchasing a 2024 Lincoln Corsair. We are very pleased with the process and the new vehicle.

I had a great experience with Brett. - KPorter

I had a great experience with Brett. He was easy going and informative and him and his team made an already really good deal, into an even better deal for me. I would definitely recommend Brett and Kelly Ford as a whole.

Great team! - DSANTOS278

Great team! They all worked to get me into the vehicle I wanted at a payment I could afford.

I have product loyalty to Ford and dealer loyalty to - far1951

I have product loyalty to Ford and dealer loyalty to Mathieu Ford. Anyone can sell a car but what has kept me coming back was the Service Department. Good job!

I will never buy another vehicle anywhere else! - Jenna Peloquin

I will never buy another vehicle anywhere else! My husband grew up in the area and he and his family have always purchased their cars from Lamoureaux. Being from RI and having bought my cars from other larger dealerships I was skeptical to say the least. The second I stepped into the doors, however, right off the bat I could feel the difference. Being smaller and family owned they truly take their time and answer any and all questions that we had! Jordan was our salesman and for only having been there a short time he was extremely knowledgeable. Everyone that we dealt with through the entire process made us feel extremely comfortable and treated us like family. We will never go anywhere else!

I had an absolutely deplorable experience working with - FireCrotch

I had an absolutely deplorable experience working with Richard Been during my recent purchase of a Ford Explorer. From the moment I stepped into the dealership, Richard treated me with blatant disrespect, staring at me as if I were an alien who didn’t belong there. His condescending demeanor made me feel unwelcome and undervalued as a customer. He was unprofessional, dismissive, and seemed utterly uninterested in assisting me with my purchase. His attitude turned what should have been an exciting experience into a frustrating and humiliating ordeal. I strongly advise anyone considering this dealership to steer clear of Richard Been—he’s an awful person to work with and a disgrace to customer service.

My experience with Ford of Northampton was excellent. - Todd.jarosz69

My experience with Ford of Northampton was excellent. My salesman, Bill Richard was very knowledgeable and helpful. I couldn’t be happier with my overall experience with Ford of Northampton.

MYLES WAS SIMPLY AMAZING! - Omar.martinez42808

MYLES WAS SIMPLY AMAZING! He kept me up to speed throughout my whole process and delivered my vehicle back better then ever! Thank you Myles and McGovern Ford!

Friendly polite and nice place to do business. - eybourgault

Friendly polite and nice place to do business. have been doing business with Townsend Sales and Service for a long time.

Very helpful very friendly this is my second vehicle from - Hezold320

Very helpful very friendly this is my second vehicle from there great service everyone there are very good with there jobs

Very good service, they went above and beyond what they - p.gmoran4792

Very good service, they went above and beyond what they needed to do! I will always go yo them for work needed on my car

Great service, fast, reliable, flexible. - beckiyerger

Great service, fast, reliable, flexible. Informative without pressure. Service advisor was extremely helpful and friendly.

Nothing but good things to say about Stoneham Ford, Bryan - Jenna

Nothing but good things to say about Stoneham Ford, Bryan Sales manager and Anthony Sales consultant and both Mike and George in finance. Made the entire experience seamless and actually pleasurable unlike previous car buying experiences.

Looked for a new Explorer for my wife. - Dgilly88

Looked for a new Explorer for my wife. Reached out to Ron at Franklin Ford. Selected a vehicle, took it for a test drive. George gave us a generous trade offer. Purchased the vehicle. No pressure, no hassle. This is the 3rd vehicle (2nd in 2 months) that we have purchased through Ron at the dealership. Other family members have purchased from Ron as well. Consummate professional. He went over all the options from bumper to bumper on the vehicle. Answered all our questions about the new Explorer. Very helpful. Highly recommend this dealership.

Mike, Jayson and Warren were very knowledgeable, helpful - dmah1228

Mike, Jayson and Warren were very knowledgeable, helpful and fair, it made buying our car seamless.

Greg has been "my guy" since I bought this vehicle. - Mary Lake

Greg has been "my guy" since I bought this vehicle. I depend on him to keep me running smoothly and especially, safely, on the road. He is always available to answer questions. Having someone to trust in the cars and maintenance is most important!

Thank You Matt B, Excellent customer service and - jonbolek1017

Thank You Matt B, Excellent customer service and knowledge of inventory. Will definitely recommend friends and family to shop there first

your complaints and the lack of responses in writing. - jesse_staley

your complaints and the lack of responses in writing. I've included the 3 Executives from the local dealership on my last 2 emails and received no response from any of them. Tow Truck driver who towed my car stated he's towed numerous cars out of there to other dealers/repair shops. One that was quoted 5k for repair. Towed it to DePaula and she was charged $1200. Do your research and take it somewhere else. Don't believe the generic responses you see. They will not follow up or rectify anything. This dealer and this car have ensured I will never purchase another Ford. Problem after problem from the beginning to the end and the closest dealer is a circus. Read the reviews, get a second opinion, and report concerns you have with your service to the BBB (The customer relations rep asked me if I called BBB. ABSOLUTELY) and Attorney General. All easy to complete online forms that can help save the unsuspecting people who are being tricked in to paying for ridiculous "repairs" from shady dealerships. Johnson is being outgrown by every other dealership around them. It's not for no reason.

Transparent, friendly, helpful dealership with great - reillykopp

Transparent, friendly, helpful dealership with great people. They go above and beyond here. I would recommend this dealership to anyone looking to purchase or lease a Ford.