61 Massachusetts Ford Dealers

My overall experience was excellent. - hollander.sphr

My overall experience was excellent. Vitor was wonderful to work with. Very knowledgeable about the make/model I was looking for. He has a very calm, easy going attitude, but knows his stuff. I visited the dealership to start my research on the Ford Bronco Sport, but ended up buying a vehicle within 24 hours because I felt comfortable with him, Ed and the rest of the team. Thank you

Great service, I will use Wall’s Ford from now on. - Valeriedupray

Great service, I will use Wall’s Ford from now on. Friendly and most of all they know how to repair a vehicle

Moses and Matias were extremely helpful and supportive. - matthewjbrynes

Moses and Matias were extremely helpful and supportive. If I buy another car it will be from them. They went above and beyond and were very patient.

Luke take really great care of us. - Akhan

Luke take really great care of us. He make sure our van is all always on the road and is amazing to work with.

Jeff was the best part of day came back with real trade - Jaybird9089

Jeff was the best part of day came back with real trade in offers didn't play games it all in all was a great experience at this dealership which you don’t hear that very often at other dealerships and my wife got a truck that she loves so it was a win win thank you everyone at Balise Ford

Quick and easy, very polite. - rusty3ph138

Quick and easy, very polite. I was notified right away when my vehicle was ready!

Great experience Julio Santana was very helpful and - Georgemorano

Great experience Julio Santana was very helpful and professional was a pleasure to purchase a car from him thank you

dean childs is a good guy very knowledgeable and knows - ddncb40@aol.com

dean childs is a good guy very knowledgeable and knows the products he sell.100%

An all good sales experience with Justin. - JohnBLOOMER

An all good sales experience with Justin. He was friendly, accommodating, and knowledgeable. The whole team as well. They met my price!

I will continue to do business with Gervais Ford as their - wpduckett

I will continue to do business with Gervais Ford as their staff has proven to be knowledgeable, skilled and honest.

Thank you for your assistance solving our dilemma and - 33_cline.eulogy

Thank you for your assistance solving our dilemma and purchasing a 2024 Lincoln Corsair. We are very pleased with the process and the new vehicle.

I had great experience. - SusanF

I had great experience. My sales person took time to listen and did not push or rush. Mark the Sales Manager was wonderful. And Christian A in service is THE BEST.

Josh K was very patient in the purchasing process as I - Tess S

Josh K was very patient in the purchasing process as I lived 3 hours away. He supplied me with enough information to make the drive and purchase the truck. Wish a little more was done as the vehicle was used by the manager and added 4,000 miles on the vehicle.

I have product loyalty to Ford and dealer loyalty to - far1951

I have product loyalty to Ford and dealer loyalty to Mathieu Ford. Anyone can sell a car but what has kept me coming back was the Service Department. Good job!

I will never buy another vehicle anywhere else! - Jenna Peloquin

I will never buy another vehicle anywhere else! My husband grew up in the area and he and his family have always purchased their cars from Lamoureaux. Being from RI and having bought my cars from other larger dealerships I was skeptical to say the least. The second I stepped into the doors, however, right off the bat I could feel the difference. Being smaller and family owned they truly take their time and answer any and all questions that we had! Jordan was our salesman and for only having been there a short time he was extremely knowledgeable. Everyone that we dealt with through the entire process made us feel extremely comfortable and treated us like family. We will never go anywhere else!

My experience with Ford of Northampton was excellent. - Todd.jarosz69

My experience with Ford of Northampton was excellent. My salesman, Bill Richard was very knowledgeable and helpful. I couldn’t be happier with my overall experience with Ford of Northampton.

About 3 months ago, I had my truck serviced by Quick lane - Miken4634

About 3 months ago, I had my truck serviced by Quick lane and I posted a non flattering review due to oil not being cleaned up after service. I gave you guys a second chance Friday, asking you to remind the technician about cleaning the pan under the filter. When I got home I checked the pan. Not only was it not cleaned, there was oil on the front bumper, grill, the transmission cooler, the cross member under the oil pan, as well the oil pan. Not to mention the oil spot in my driveway this morning. $124. and change. And I became responsible for cleaning up after the technician.

Transaction was straight forward and easy. - Ftsymarine

Transaction was straight forward and easy. Nick was super helpful and it was a great experience overall!

Friendly polite and nice place to do business. - eybourgault

Friendly polite and nice place to do business. have been doing business with Townsend Sales and Service for a long time.

Very helpful very friendly this is my second vehicle from - Hezold320

Very helpful very friendly this is my second vehicle from there great service everyone there are very good with there jobs

This is a great dealership. - Sweenfred

This is a great dealership. I have been servicing my car here since I bought it here. I usually call Tom Stubbs and in the service department and he always makes sure to make my appointments on a day that’s convenient for me. He explains what needs to be done and the prices so that I can plan as well. He treats me with respect and also gives me a heads up on other things that may need to be done in the future as too.

Nothing but good things to say about Stoneham Ford, Bryan - Jenna

Nothing but good things to say about Stoneham Ford, Bryan Sales manager and Anthony Sales consultant and both Mike and George in finance. Made the entire experience seamless and actually pleasurable unlike previous car buying experiences.

Looked for a new Explorer for my wife. - Dgilly88

Looked for a new Explorer for my wife. Reached out to Ron at Franklin Ford. Selected a vehicle, took it for a test drive. George gave us a generous trade offer. Purchased the vehicle. No pressure, no hassle. This is the 3rd vehicle (2nd in 2 months) that we have purchased through Ron at the dealership. Other family members have purchased from Ron as well. Consummate professional. He went over all the options from bumper to bumper on the vehicle. Answered all our questions about the new Explorer. Very helpful. Highly recommend this dealership.

Chas was great. - Reddog8419

Chas was great. I drove a couple different Broncos. After my last test drive, he showed me a 2025 that had just arrived. That’s the vehicle I purchased.

Greg has been "my guy" since I bought this vehicle. - Mary Lake

Greg has been "my guy" since I bought this vehicle. I depend on him to keep me running smoothly and especially, safely, on the road. He is always available to answer questions. Having someone to trust in the cars and maintenance is most important!

Sales person and service rep are both excellent. - F150

Sales person and service rep are both excellent. I highly recommend this dealership to anyone.

Thank You Matt B, Excellent customer service and - jonbolek1017

Thank You Matt B, Excellent customer service and knowledge of inventory. Will definitely recommend friends and family to shop there first

your complaints and the lack of responses in writing. - jesse_staley

your complaints and the lack of responses in writing. I've included the 3 Executives from the local dealership on my last 2 emails and received no response from any of them. Tow Truck driver who towed my car stated he's towed numerous cars out of there to other dealers/repair shops. One that was quoted 5k for repair. Towed it to DePaula and she was charged $1200. Do your research and take it somewhere else. Don't believe the generic responses you see. They will not follow up or rectify anything. This dealer and this car have ensured I will never purchase another Ford. Problem after problem from the beginning to the end and the closest dealer is a circus. Read the reviews, get a second opinion, and report concerns you have with your service to the BBB (The customer relations rep asked me if I called BBB. ABSOLUTELY) and Attorney General. All easy to complete online forms that can help save the unsuspecting people who are being tricked in to paying for ridiculous "repairs" from shady dealerships. Johnson is being outgrown by every other dealership around them. It's not for no reason.

Transparent, friendly, helpful dealership with great - reillykopp

Transparent, friendly, helpful dealership with great people. They go above and beyond here. I would recommend this dealership to anyone looking to purchase or lease a Ford.