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Gervais Ford
Ayer, MA
479 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 479 reviews
April 14, 2026
They were very pleasant , services were rendered and ready in a timely manner, I will continue to use gervais to service my vehicle. ready in a timely manner, I will continue to use gervais to service my vehicle. More
by mjking1219
April 12, 2026
Second time dealing with Gervais Ford. Both experiences were similar. Sales staff knowledgeable and helpful, in procuring the truck we wanted. Both experiences were similar. Sales staff knowledgeable and helpful, in procuring the truck we wanted. More
by jaolivari
December 27, 2025
Honest, fair, great service. Traveled 300 miles and would go again! They represented the car accurately and were never pressured me to make the sale and didn’t push things I didn Traveled 300 miles and would go again! They represented the car accurately and were never pressured me to make the sale and didn’t push things I didn’t want. More
by Mjnjtibb1
December 01, 2025
Great experience, would not go anywhere else. Bring my other vehicle there as well. Never disappointed. Bring my other vehicle there as well. Never disappointed. More
by sophia.gervais67
Employees Worked With
November 21, 2025
Good Product , good service. Communication from service is poor. Got a recall notice that said Dealer would call me. After two months took the letter in to find out what the p Communication from service is poor. Got a recall notice that said Dealer would call me. After two months took the letter in to find out what the problem is. My wife and I have both bought Fords from This dealership and phone calls are not returned. Next car probably a Ford maybe a different dealer. More
by bh03465. Bill
Employees Worked With
November 20, 2025
The last year the service has gone downhill. The communications is just as bad and I really don’t think you care about the customers and you know I bought several cars from you guys two trucks t The communications is just as bad and I really don’t think you care about the customers and you know I bought several cars from you guys two trucks three cars and the problems I keep coming up with problematic. More
by Michael S
Employees Worked With
service/repair
October 09, 2025
Thanks for the Great Service! My Maverick is exactly how I ordered it and is great so far! My Maverick is exactly how I ordered it and is great so far! More
by mjd9509
Employees Worked With
October 03, 2025
John and team made this one of the most painless and seamless car buying processes I have ever experienced. My insurance company is also always a pain in the a$$ to work with. And they were great at nav seamless car buying processes I have ever experienced. My insurance company is also always a pain in the a$$ to work with. And they were great at navigating and overcoming the obstacles of getting me registered and into my new car quickly. I will be back Thanks again, Jay More
by jay.hocking80
June 23, 2025
The most straightforward and easiest transaction I have had at any dealership. Great communication, honest, good pricing and timely. I'll be back for more had at any dealership. Great communication, honest, good pricing and timely. I'll be back for more More
by joe
