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Ira Ford Auburn

Auburn, MA

Overview
Reviews
Vehicles
4.7
1,065 Reviews
Call Dealership (508) 444-9898
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780 Washington St

Auburn, MA

01501

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Showing 1,065 reviews

April 21, 2026

My experience with the service department was very good. I arrived on time and my vehicle was finished on time as promised. More

by abelangerconstruction
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz Wykes
Report | Print
April 21, 2026

Service department is fantastic. There scheduling is on point and the vehicle was done when promised. More

by abelangerconstruction
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz Wykes
Report | Print
April 20, 2026

They have always shown great customer service when I bring my truck in for service. More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz Wykes
Report | Print
April 17, 2026

Amazing experience with the service dept. Elizabeth was awesome. Will definitely be a repeat customer. More

by chriscampbell22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz Wykes
Report | Print
Apr 19, 2026 -

Ira Ford Auburn responded

Hi, thank you for your kind review; we are happy to pass along your comments to Elizabeth here at Ira Ford Auburn! Feel free to reach out to us if you need anything. Have a wonderful day.

April 16, 2026

In the service department, Jake helped me immensely with an extended warranty claim.. He was knowledgeable, patient, and his confidence alleviated a lot of my anxiety. An outstanding employee at a great d More

by kenlaramee1949
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Gallant
Report | Print
Apr 20, 2026 -

Ira Ford Auburn responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ira Ford Auburn. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 10, 2026

Easy to setup an appointment online, got there early for an oil change, was done in about 30 minutes, very efficient and friendly! More

by cali08217@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan, Kyle Radziewicz
Report | Print
Apr 13, 2026 -

Ira Ford Auburn responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

April 10, 2026

Excellent service fast and affordable I'll keep going back friendly people the mechanics check everything on the vehicle More

by Ernie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Bleckley, Kyle Radziewicz, Anthony Palmieri, Garrett Lavallee, Liz Wykes, Bert Surrell, Jen Dubos, Zachariah Lussier
Report | Print
Apr 13, 2026 -

Ira Ford Auburn responded

Hello Ernie, we really appreciate your feedback! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

April 09, 2026

Excellent customer service! Comfortable waiting rooms, timely updates, easy to book/change reservations and great communication. Jake was excellent and professional during my vi More

by Sai V
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake, David Bleckley
Report | Print
Apr 13, 2026 -

Ira Ford Auburn responded

Sai, thank you for your kind review; we are happy to pass along your comments to the team here at Ira Ford Auburn! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 08, 2026

Very good, thank you so . much, God bless you all. Se you soon. Great, Awesome. More

by Felix Mercado
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Radziewicz, Liz Wykes
Report | Print
Apr 12, 2026 -

Ira Ford Auburn responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 06, 2026

Kyle Radziewicz always gets the job done, he’s honest, respectful, and takes pride in his work. More

by jake1012ayres
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Radziewicz
Report | Print
Apr 07, 2026 -

Ira Ford Auburn responded

Hello, we're happy to hear you had such a positive experience with Kyle! Feel free to reach out to us if you need anything. Have a wonderful day.

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