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McGovern Ford at Drum Hill
Lowell, MA
633 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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633 Reviews of McGovern Ford at Drum Hill
July 02, 2026
Joe was fantastic! Talked to him on the phone prior to stopping by about exactly what I was looking for and around what price. When I stopped in after work he already h Talked to him on the phone prior to stopping by about exactly what I was looking for and around what price. When I stopped in after work he already had exactly what I was looking for pulled up outside and worked hand in hand with the Finance Department to get my payments exactly where I needed them. No upselling, no talking in circles. Great experience. Very friendly staff all the way up. Will be doing business with Joe and McGovern again in the future! More
by Cjpierson13
Employees Worked With
Joe the Salesman, Chuck Cote
June 25, 2026
I had some initial issues that were addressed and resolved by Christian, Josh, and Lisa. They took my concerns seriously and worked hard, as a team, to make things better. I appreciated that level of resolved by Christian, Josh, and Lisa. They took my concerns seriously and worked hard, as a team, to make things better. I appreciated that level of service. More
by Kstone2910
Employees Worked With
Lisa Rapoza , Christian Kassis, Joshua Fuentes
June 17, 2026
Great experience at McGovern of Lowell. The parts for my repair took longer than expected and Lisa and the service team communicated with me the whole time and were so helpful The parts for my repair took longer than expected and Lisa and the service team communicated with me the whole time and were so helpful More
by Amyclarke
Employees Worked With
Lisa Rapoza, Carlos Borges
June 16, 2026
I have leased/bought multiple vehicles from McGovern Ford and they’re top notch. Craig Ramos is always upfront and looking for our best interest. The service department is always very easy to deal with never and they’re top notch. Craig Ramos is always upfront and looking for our best interest. The service department is always very easy to deal with never pushing unnecessary work on you. I can’t say enough good things about McGovern Ford Drum Hill. More
by Goodin123
Employees Worked With
Lisa ( Service Center), Craig Ramos, Carlos Borges
June 12, 2026
Lisa was my service provider. And from my initial call until Service completed, I cannot say enough to fully express how amazing she was. Her customer service her attention to det And from my initial call until Service completed, I cannot say enough to fully express how amazing she was. Her customer service her attention to detail were impeccable. I look forward to working with her again in the future. More
by Paul Greene
Employees Worked With
Lisa service advisor
