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McGovern Ford at Drum Hill

Lowell, MA

4.9
664 Reviews

1212 Westford St

Lowell, MA

01851

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664 Reviews of McGovern Ford at Drum Hill

October 01, 2026

Understood my concerns worked to achieve all and over looks repairs that all are resolved. More

by Cazzie56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Frye
September 29, 2026

Exquisite service from Brian and the crew at McGovern Ford. Me and rusty Crank(2009 fusion) had an airbag recall, we were given a service like the new cars in the lot. Top notch. I'm definitely going bac More

by Innocente
Recommend Dealer
Yes
Employees Worked With
Brian
Oct 01, 2026 -

McGovern Ford at Drum Hill responded

Innocente, thank you so much for sharing your positive feedback about Brian and the team! We look forward to serving you and "Rusty Crank" at McGovern Ford Lowell in the future!

September 29, 2026

Good work but did not communicate with us enough. Especially about the transmission. Liked the loaner More

by rbahnick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Borges
Sep 29, 2026 -

McGovern Ford at Drum Hill responded

We appreciate your feedback and are happy to hear you enjoyed the loaner. We apologize for any lack of communication and will address this internally. Thank you for choosing McGovern Ford Lowell, and for your business. Safe travels!

September 29, 2026

Very professional and knowledgeable group. My service was excellent. I highly recommend this service and parts department for all your needs More

by g.bosh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Borges, Paolo Fulciniti, Joshua Fuentes
Sep 29, 2026 -

McGovern Ford at Drum Hill responded

Thanks for trusting McGovern Ford Lowell and for recommending our team! We look forward to helping you again.

September 24, 2026

Attentive, quick to respond to my interest to vehicle seen on CarGurus.com. Shawn S. was quite helpful during price negotiation and arrangement of delivery to me (180 miles from Lowell). I would recomm More

by mark
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bridget Keenan, Shawn Saremi
Sep 25, 2026 -

McGovern Ford at Drum Hill responded

Mark, thank you for your feedback! We're glad Shawn provided attentive service. Safe travels! - McGovern Ford Lowell

September 21, 2026

Brian was professional and polite even when I thought something was missing on my car and I realized that I was wrong. More

by Darrell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian in service
Sep 22, 2026 -

McGovern Ford at Drum Hill responded

Hi Darrell - Thank you for sharing your experience with Brian and for choosing McGovern Ford Lowell! We hope to see you again down the road! Safe travels!

September 19, 2026

It's was great experience with ford McGovern lowell ma sale services from Robert keenan was excellent More

by shaikhafsana478
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Keenan
Sep 21, 2026 -

McGovern Ford at Drum Hill responded

We’re happy you had a great experience with Robert and the team! Thank you for choosing McGovern Ford Lowell. We wish you many safe and happy miles ahead!

September 13, 2026

Great service again from Robert in sales who made the buying experience easy and quick , More

by Michaeljryan04
Recommend Dealer
Yes
Employees Worked With
Robert Keenan
Sep 14, 2026 -

McGovern Ford at Drum Hill responded

This is a fantastic review. Thanks from Robert and the entire team at McGovern Ford Lowell!

September 10, 2026

Got my truck right in. They keep me updated on what they found on the service. They supplied me with a ride home and back to the dealership Lisa was great More

by madmung8038
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa in service
Sep 10, 2026 -

McGovern Ford at Drum Hill responded

Thank you for the review! We are thrilled you trusted McGovern Ford Lowell with your truck and we hope it has no issues moving forward. See you next time!

September 05, 2026

I had an outstanding experience working with Cameron at McGovern Ford. Cameron was professional, knowledgeable, and genuinely committed to making the car-buying process easy and stress-free. He took the ti More

by Sawntrs
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cameron Morera
Sep 08, 2026 -

McGovern Ford at Drum Hill responded

Thank you for choosing McGovern Ford Lowell and for sharing your glowing review of Cameron! We're pleased that his professionalism and dedication made your experience enjoyable. Your referrals mean a lot to us, and we look forward to serving you again.

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