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McGovern Ford at Drum Hill

Lowell, MA

4.9
618 Reviews
Call Dealership (978) 452-3900
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1212 Westford St

Lowell, MA

01851

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618 Reviews of McGovern Ford at Drum Hill

May 08, 2026

Lisa was my connection with this dealership. She was a wonderful help, friendly and supportive. Still helping find a part for my car. More

by kitkat3889
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa, Carlos Borges
Report | Print
May 11, 2026 -

McGovern Ford at Drum Hill responded

We are pleased to hear Lisa has been so helpful and friendly! Thank you for choosing McGovern Ford Lowell and for sharing your feedback. We wish you safe travels ahead!

May 07, 2026

Always treated great, they let me know what to expect and they did what they said they would. Wouldn’t go anywhere else for my service or sales for that matter. More

by Craigamac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank F, Craig Ramos, Carlos Borges, Joshua Fuentes
Report | Print
May 07, 2026 -

McGovern Ford at Drum Hill responded

Thank you for the glowing review! We're thrilled to hear you always have a great experience with our team. We look forward to seeing you again at McGovern Ford Lowell! Safe travels!

May 06, 2026

Although it took awhile for our servicing, we were pleased with the end product…we appreciate how thorough they were and even happier with their in depth explanation of what they did and why… More

by dinizrhonda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa
Report | Print
May 07, 2026 -

McGovern Ford at Drum Hill responded

It's wonderful to hear that you're pleased with the outcome and our detailed explanations, even if things took a bit of time. Thank you for choosing McGovern Ford Lowell, and we look forward to serving you again!

May 03, 2026

Really easy to set up appointment and very quick service and very nice service person More

by brian8793
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa
Report | Print
May 05, 2026 -

McGovern Ford at Drum Hill responded

Thank you, Brian, for reviewing McGovern Ford Lowell!

May 03, 2026

Easy to deal with and helps you get what you want in a good deal More

by nocost
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Cameron Morera
Report | Print
May 05, 2026 -

McGovern Ford at Drum Hill responded

We are grateful to have earned your business. Thanks for taking the time to leave us a review! - The McGovern Ford Lowell Team

May 03, 2026

They truly tended to my needs, were quick, professional, and made the process smooth. Excellent service and true to their pricing. More

by Aidysn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Smokler, Abigail Alicea, Erik Arsenault, Christian Kassis, Bridget Keenan, Brian Quero
Report | Print
May 05, 2026 -

McGovern Ford at Drum Hill responded

Aidysn, thank you for sharing your positive experience! We're thrilled to hear you had a smooth and professional experience at McGovern Ford Lowell. We appreciate your business and your feedback!

May 02, 2026

Everything was done in a timely manner . it was done when they said it would be More

by Mwall52508
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
B frye, Chris Porter
Report | Print
May 04, 2026 -

McGovern Ford at Drum Hill responded

We're glad we could get you back on the road in no time! Thanks for trusting McGovern Ford Lowell with your vehicle's service.

April 30, 2026

I’ve working with Craig Ramos for years, and he’s always been good to me and my family More

by cruf17
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chuck Cote, Craig Ramos
Report | Print
Apr 30, 2026 -

McGovern Ford at Drum Hill responded

Thank you for sharing your positive experience and for recommending Craig Ramos! We're glad to hear he has provided good service to you and your family at McGovern Ford Lowell.

April 28, 2026

It went very well today with no problems and no delays or anything like that. More

by Rick
Recommend Dealer
Yes
Employees Worked With
Lisa
Report | Print
Apr 28, 2026 -

McGovern Ford at Drum Hill responded

There is nothing better than a great review. Thanks for giving McGovern Ford Lowell your business, Rick!

April 24, 2026

I purchased my 2022 Mustang at a dealer in CT and needed a local dealership! Lisa was amazing in service and they checked out my car throughly and she explained everything they were doing! A great job! I’ll More

by rajohnson1010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Rapoza
Report | Print
Apr 27, 2026 -

McGovern Ford at Drum Hill responded

We're so pleased you found McGovern Ford Lowell and connected with Lisa! It's great to know she made your service experience smooth. We look forward to assisting you with all your future needs. Safe travels in your 2022 Ford Mustang!

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