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McGovern Ford at Drum Hill

Lowell, MA

4.9
635 Reviews

1212 Westford St

Lowell, MA

01851

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635 Reviews of McGovern Ford at Drum Hill

May 17, 2026

Very professional. My car repair was under warranty and they honor it without hesitation! Will go back for future repairs or routine maintenance. More

by framos_035
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Borges, Casey Bell
May 18, 2026 -

McGovern Ford at Drum Hill responded

We are thrilled to hear our service team provided professional and fast service on your car! Thank you for choosing McGovern Ford Lowell!

May 14, 2026

Carlos was very helpful and kept in contact through the process. They fixed my car that day and it has been working since. More

by pjordan13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Borges
May 14, 2026 -

McGovern Ford at Drum Hill responded

Thank you for sharing your experience with Carlos and our team! We appreciate your business and look forward to seeing you again in the future here at McGovern Ford Lowell.

May 13, 2026

Setting up appointment was easy, communication through out was excellent. I plan to use this dealership again More

by pharrison
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa
May 13, 2026 -

McGovern Ford at Drum Hill responded

We’re happy to hear that you’re satisfied with our service and we look forward to your continued business. Thank you for choosing McGovern Ford Lowell!

May 12, 2026

I had a spring maintenance for my Ford Flex 2014 Limited at McGovern Ford at DrumHill Lowell, the service there conducted with higher standard , Lisa is continuing to do her job wonderfully, timely communi More

by John W
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa P , Carlos Borges, Mark Mullane, Erik Arsenault
May 12, 2026 -

McGovern Ford at Drum Hill responded

John, thank you for choosing McGovern Ford Lowell and for sharing your experience. We are honored to read your kind words about Lisa and the team. See you next time!

May 10, 2026

First time with the motor home, and I got right in for an oil change. Was happy with the service. More

by stan.evans49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Borges
May 11, 2026 -

McGovern Ford at Drum Hill responded

We love seeing 5-star reviews here at McGovern Ford Lowell. Thanks, Stan!

May 09, 2026

I found the dealership and employees to be professional and courteous. They understood what we were looking for and were very accommodating. Our salesman, Oliviel was amazing. More

by Dianne
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Oliviel
May 11, 2026 -

McGovern Ford at Drum Hill responded

Dianne, thank you for choosing McGovern Ford Lowell! We’re thrilled to hear Oliviel and the team made your experience a great one. Safe travels ahead!

May 08, 2026

Brian was great! Car was done in a timely manner and exceptional communication. Will always recommend McGovern in Lowell. Have had great experiences with Paul and Mik More

by alves2k6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Smokler, Paul Santiago
May 11, 2026 -

McGovern Ford at Drum Hill responded

Thank you for your feedback! We're pleased that Brian provided timely, communicative service. We also extend our gratitude for highlighting Paul and Mike from the sales team. We truly value your business and your recommendations mean a lot. The entire team is thrilled to hear your compliments, we will share your kudos with everyone. We look forward to your next visit at McGovern Ford Lowell!

May 08, 2026

Lisa was my connection with this dealership. She was a wonderful help, friendly and supportive. Still helping find a part for my car. More

by kitkat3889
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa, Carlos Borges
May 11, 2026 -

McGovern Ford at Drum Hill responded

We are pleased to hear Lisa has been so helpful and friendly! Thank you for choosing McGovern Ford Lowell and for sharing your feedback. We wish you safe travels ahead!

May 07, 2026

Always treated great, they let me know what to expect and they did what they said they would. Wouldn’t go anywhere else for my service or sales for that matter. More

by Craigamac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank F, Craig Ramos, Carlos Borges, Joshua Fuentes
May 07, 2026 -

McGovern Ford at Drum Hill responded

Thank you for the glowing review! We're thrilled to hear you always have a great experience with our team. We look forward to seeing you again at McGovern Ford Lowell! Safe travels!

May 06, 2026

Although it took awhile for our servicing, we were pleased with the end product…we appreciate how thorough they were and even happier with their in depth explanation of what they did and why… More

by dinizrhonda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa
May 07, 2026 -

McGovern Ford at Drum Hill responded

It's wonderful to hear that you're pleased with the outcome and our detailed explanations, even if things took a bit of time. Thank you for choosing McGovern Ford Lowell, and we look forward to serving you again!