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McGovern Ford at Drum Hill

Lowell, MA

4.9
596 Reviews
Call Dealership (978) 452-3900
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1212 Westford St

Lowell, MA

01851

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596 Reviews of McGovern Ford at Drum Hill

March 26, 2026

My family and I enjoy ride the new car. We definately reccoment to friends and family. They have thd best service. More

by kanchanasyvilay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Houle, Mark Mullane
Report | Print
Mar 26, 2026 -

McGovern Ford at Drum Hill responded

We're thrilled to hear you're enjoying your new car! Thank you so much for choosing McGovern Ford Lowell and for recommending us to friends and family. Safe travels!

March 25, 2026

Went to buy a Ford Ranger and the service could not be better. So easy. No pain. Thank you Brian. More

by barrettsown
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brian Quero
Report | Print
Mar 26, 2026 -

McGovern Ford at Drum Hill responded

We are so happy that Brian and our McGovern Ford Lowell team delivered an excellent experience. Thank you, Barrett!

March 25, 2026

Cameron did a great job answering all of my questions, providing information, and staying in constant communication. I appreciate all the hard work he put in. More

by zacharyschade
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cameron Morera
Report | Print
Mar 25, 2026 -

McGovern Ford at Drum Hill responded

Hi Zacharyth, we are pleased Cameron was so thorough and helpful during your visit. Thank you for choosing McGovern Ford Lowell and for sharing your experience!

March 18, 2026

Gave my cargo van a complete review! Discovered several serious safety problems. Exceptional team! Total professionals. More

by James.McIsaac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Rapoza, Carlos Borges
Report | Print
Mar 19, 2026 -

McGovern Ford at Drum Hill responded

Hi James, thank you for choosing McGovern Ford Lowell and for sharing your five stars! It's great to hear that our team provided such thorough and professional service.

March 18, 2026

This was probably the best Service experience I've ever had. On time, professional, hospitable and kept me informed immediately when the diagnostic was done and fixed the issue in a very timely process. H More

by nancyp2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Cote, Carlos Borges
Report | Print
Mar 19, 2026 -

McGovern Ford at Drum Hill responded

Hi Nancy, we are truly grateful for your high praise and recommendation of our Service Department at McGovern Ford Lowell. Thank you for sharing your experience with us and we hope to see you again down the road! Safe travels!

March 18, 2026

The service at McGovern has been top notch since my purchase in 2021. Carlos is our go-to advisor for all of our questions. I couldn’t be happier with the service. More

by jll
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Borges
Report | Print
Mar 18, 2026 -

McGovern Ford at Drum Hill responded

We are so grateful for your feedback! We will be sure to pass along your kind words to Carlos and the rest of the team. Thank you for choosing McGovern Ford Lowell!

March 18, 2026

Brian at the service department was very easy to work with and my maintenance appointment went seamlessly. More

by rmalo228
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
Report | Print
Mar 18, 2026 -

McGovern Ford at Drum Hill responded

Thank you for choosing McGovern Ford Lowell and for sharing your experience with Brian and the team! We look forward to seeing you next time. Safe travels!

March 18, 2026

Really fast and comprehensive service. Always advises any additional service based on thorough checking of systems. More

by Pechyla98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
Report | Print
Mar 18, 2026 -

McGovern Ford at Drum Hill responded

We are so glad to hear you are satisfied with our thorough and efficient service at McGovern Ford Lowell. Thank you for choosing us!

March 17, 2026

Lisa was great to deal with kept me updated daily about when my truck would be completed More

by asmokn302
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cameron Morera
Report | Print
Mar 17, 2026 -

McGovern Ford at Drum Hill responded

We couldn't ask for a better review of McGovern Ford Lowell. Thanks so much for sharing your experience with Lisa!

March 15, 2026

Quick and good service very helpful and thorough from start to finish. Good job guys More

by Cazzie56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa
Report | Print
Mar 16, 2026 -

McGovern Ford at Drum Hill responded

Thank you, Cazzie, for stopping by to leave McGovern Ford Lowell a wonderful review!

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