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Colonial Ford of Marlboro

Marlboro, MA

4.8
1,470 Reviews
Welcome to the All New Colonial Ford of Marlboro. We are proud to be a member of the Colonial Automotive Group which has been proudly serving eastern Massachusetts since 1992. The Colonial Automotive Group takes great pride in providing exception customer service, before, during and after the sale. We have the best selection, best service, best prices and best reputation. Yes, you can have it all at Colonial!
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428 Maple St

Marlboro, MA

01752

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Showing 1,470 reviews

May 06, 2026

Great service and professional help. Sur, Phil and Bob are grest to work with. Great service!! More

by Robert Hetzel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Chandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Kallenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Suzanne Vantre
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2026 -

Colonial Ford of Marlboro responded

It’s great to hear you had a positive experience. We’re glad Phil could provide professional assistance during your Ford F-150 service. We look forward to serving you again. Mark Babineau General Manager 508-460-8400 Mbabineau@buycolonialfordmarlboro.com

May 05, 2026

The sales staff and manager were great and extremely helpful in getting me into a new vehicle. I don’t fault them. However, it has been 3 weeks since I purchased a Bronco Sport here NEW. It will be goin More

by pjordan13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Silvio Ruisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Fayard
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2026 -

Colonial Ford of Marlboro responded

Thank you for bringing this to our attention. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We’re sorry we didn’t meet that goal in this case, and we’d love the opportunity to see if we can turn this situation around for you. Mark Babineau General Manager 508-460-8400 Mbabineau@buycolonialfordmarlboro.com

May 07, 2026 -

pjordan13 responded

This is a great automated response. You’d think I’d get a call or something. Screen is still black. Hoping it’s fixed Tuesday. Brand new car. Technology stopped working instantly. This is horrible.

May 04, 2026

This place was very professional and actually faster than another place I use to go to to get my oil changed More

by lopezlopez3084
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Kallenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2026 -

Colonial Ford of Marlboro responded

Thank you for noting how professional and efficient we were with your Ford oil change. We’re pleased to have beaten your previous service times. Phil will be happy to hear you valued the quick turnaround. Mark Babineau General Manager 508-460-8400 Mbabineau@buycolonialfordmarlboro.com

May 01, 2026

Very helpful staff always trying to make the most of your visit with them. Thank you More

by chrismenard11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Babineau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Chandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2026 -

Colonial Ford of Marlboro responded

We’re thrilled our team helped make your Ford Bronco Sport service visit as productive as possible. Thank you for highlighting the helpful support you experienced. Mark Babineau General Manager 508-460-8400 Mbabineau@buycolonialfordmarlboro.com

May 01, 2026

Keith has been extremely professional throughout the process from beginning to end with excellent communication.I enjoyed dealing with him. More

by bellimotollc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keith Andes
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2026 -

Colonial Ford of Marlboro responded

So glad Keith kept you informed throughout and made your Ford Ranger purchase seamless. We appreciate you sharing your experience. Enjoy every drive in your new Ranger. Mark Babineau General Manager 508-460-8400 Mbabineau@buycolonialfordmarlboro.com

April 30, 2026

Sue is amazing! Every time I have issues with my car she takes care of it. I will forever recommend colonial!! More

by brittany
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Suzanne Vantre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2026 -

Colonial Ford of Marlboro responded

It means a lot to hear Suzanne has been there for your Jeep Grand Cherokee whenever you’ve needed help. Thank you for recommending us and trusting our team. Mark Babineau General Manager 508-460-8400 Mbabineau@buycolonialfordmarlboro.com

April 28, 2026

they treat me great every time and get me out of there with great efficiency and in a timely manner More

by BIGBASS250
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Kallenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Suzanne Vantre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2026 -

Colonial Ford of Marlboro responded

Thank you for the five-star review. We’re glad to hear we consistently deliver efficient and timely service on your Ford F-150 Lightning. Your loyalty means a lot, and we look forward to your next visit. Mark Babineau General Manager 508-460-8400 Mbabineau@buycolonialfordmarlboro.com

April 27, 2026

My goto place to service my Fords, even though it is a 20 mile drive each way. My oil change was done quickly, and I was on my way in no time. Always a pleasant experience. I highly recommend Bob and his More

by mlc3264
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Chandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Kallenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Suzanne Vantre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2026 -

Colonial Ford of Marlboro responded

Thanks for trusting us with your Ford Expedition even on a longer drive. We’re glad your oil change was quick and convenient and that you always have a pleasant experience. We appreciate your recommendation and look forward to seeing you again. Mark Babineau General Manager 508-460-8400 Mbabineau@buycolonialfordmarlboro.com

April 27, 2026

Kieth made it easy. Enjoyed working with you. Looking forward to enjoying our truck. Thank you. More

by jmmoss
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keith Andes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2026 -

Colonial Ford of Marlboro responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Colonial Ford of Marlboro. Mark Babineau General Manager 508-460-8400 Mbabineau@buycolonialfordmarlboro.com

April 24, 2026

Easy to schedule online appointments, waiting time was not long. The person I worked was not Suzanne - someone not listed, I can't submit without answering - idk what her name was, but she was very frie More

by lisie67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Suzanne Vantre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2026 -

Colonial Ford of Marlboro responded

Thanks for sharing your thoughts about your experience with Colonial Ford of Marlboro. We appreciate your business and hope to see you again soon! Mark Babineau General Manager 508-460-8400 Mbabineau@buycolonialfordmarlboro.com

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